near to the town,friendly and helpful hotel staff

Our first room we had Ac problem.Thank u to the staff who fix the issue immediately.They gave us new room..

Big room.. Nice.. Comfort.. Room and toilet very clean... Staff very good.. Will stay here again for next vacation...

Too noisy bcos of many student check in there... Cant sleep well.. Need to improve the breakfast menu... Paid for rm18 but just get fried noodle, sandwich, scrambled eggs n coffee.. A lil sad here... Need to clean toilet at swimming pool also... Hope management take a notice here...

very very clean everything is in order and functioning breakfast was made to order. Chef is excellent making my favourite omelette

20 years old furnitures. It’s like I was in the 2001. 15 years old Plasma Tv. Plasma Tv still exists?!!! Aircond too cold its freezing set at 25-26. Door was almost impossible to shut and need very strong push just to click the lock. Very expensive stay for a museum hotel.

The room was spacious and clean. Shower was great, location amazing.

The lighting in the room could be better. The elevator functions erratically at times we had to take the stairs. Parking is crazy if you don't pay for parking you are fined every 30 minutes.

Prefer some greeny plant environment at the main lobby and cosy corner with reading material available. If possi ble , nice light music and children corner facility for the youngsters. Perhaps pleasant corporate wear for the staff to identify its establishment image. Prominently display of Government facilities and of important agencies such as the Police, Taxi's agency or public transport agencies with contactable telephone numbers for the hotel guests' convenient.

Outside greenery environment is stale or lively eventhough the facility is not the management purview. The hotel management could have mutual arrangement with city council to take over its environment management and come up with some pleasant public facilities such as sitting bench and mini flower garden with adequate lighting atmosphere. Restaurant environment is spartan and not cosy. Restaurant menu needs improvement or revision for guests ' choice.

More parking space, big room, friendly & polite staffs, clean, quiet room, very comfortable bed(pillows&comforter),got more tissues inside the toilet & room, got hairdryer, water heater, shampoo, soap, clean towels, head wrap, a bible to read, menu, small fridge, got atm bank machines & kopitiam nearby.

Only the water tap button - need to be fixed Pen - couldn't be used The air-conditioning was quiet too cold but not really a big deal.

We like lots of space, a desk to work at, and a proper coffee niche where we can make lots of coffee in the morning. The room had all of these: big, comfortable, a wall between the desk and the bed so that one could sleep while the other worked late (or early): In short, perfect for us. Very friendly and helpful staff, good breakfast

The place is a bit run down but that's not so important to us

Very very comfortable room with comfortable beds. Hot shower and good AC system. Great value for money.

Location: not near many food outlets or anything interesting. Room facing a busy road although the room well insulated from noise.

Very clean rooms and spacious, staff is very friendly and helpful, the swimming pool was nice.

The surrounding area is pretty dead at night. Difficult to find a restaurant. There was some loud music from a night club I think after midnight.

Value for money. Provide basic need for short stay.

Parking require coupon. Some guests are traveling from outside Kuching. As an upgrade maybe try to provide coupon or better yet exempt guests car.