Stayed in Delux twin room,modern,nice and clean,TV had english movie channel,bathroom clean plenty of hot water clean towels etc Hotel about 5 min walk to waterfront,very happy with the service and hotel ,extended my stay a further 2 nights with no issues,after looking around town very limited choices of good hotels and i was very happy with my choice ,nice resturant/coffee shop on ground floor,did not use resturant myself on first floor

Only suggestion i would make to hotel is to provide simply town maps/ basic tourist information

Hotel Sandakan is an amazing journey back in time. They can really make something out of this, maybe turn it into a theme of itself (like 'Retro 90s Hotel Sandakan'). Make sure all facilities in there are up to date and things get cleaned thoroughly, and you've got yourself an amazing business idea. The only thing is, it must nog market itself as being a state of the art luxury and modern hotel, but I don't think the hotel currently does that. We had the king size room, staff was friendly, facilities were good, breakfast was fine. There was valet parking, though parking space is limited at the hotel. You could easily walk into the city centre of Sandakan from the hotel. Airconditioning was good, the room had a fridge, smelled very clean and was very spacious. Soundproofing was good,

Not much, all was pretty nice. O, the toilet in the bathroom was a bit low and close to the sink. Not suitable for heavyweight people, I guess.

Room is big enough, can fit 2xadults and 2xkids. Facilities complete. Bed confortable. Air-cond working great. Stayed at the 4th floor with City View. Can see Sandakan Town and the sea. Equipped with shower and bath tub. The breakfast was great, enjoyed the food. Check in and check out were smooth. Kudos to the receptionist. Limited parking, so need to pre-inform during booking. Hotel staff will help park our cara and keep the key. The staff will prpare the car during check out. The hotel looks old school but the management is doing a good job in maintaining the look.

Everything was great, except the water in the shower and bath tub was a bit yellowish in the beginning, maybe because the room was not occupied for a while? The water was clear after we let it run for about 10 minutes..

My mother and I really enjoyed our stay here, location is strategic as it is a walking distance to the mall and shops. Nice perfumed smell of the room, cold aircond, comfy bed, working television albeit old and noisy but has good movie channel, hot water was hot and always available, breakfast had a good selection

For the room I booked, no iron, no hair dryer. Everything else is great!

The best hotel i feel in centre of town , stopped in twin delux room large and clean,english TV channels,clean room,sheets towels etc,bathroom large and clean ,staff very frendly ,cafe on ground floor,resturant 1st floor but did not use ,5 mins walk to waterfront ,would stay there again

1. Remote switch control of TV, lamp is not properly working, tv cannot be switch on due to the remotw switch control at the bed is not functioning, lamp also can switch off auto if the remote is accidentally touch 3. Bath floor is harmful, might slippery when wet, not good for the anyone age safety, my suggestion add rubber slippers or rubber mat on the floor

The staff were all wonderful. They assisted with our luggage since our flight didn’t leave until late in the evening. Also, because we stayed one night and returned for additional nights we were able to store our bags while on river cruise. Location was good. Room was clean and bed comfortable. Breakfast was good with lots of choices.

Nothing

Our room was spacious and kept clean daily. The breakfast was nice and the staff were really friendly! Great value for money, would highly recommend!

Breakfast was very good and the service was excellent. Room was spacious enough for our needs. Shower was hot and strong. The desk staff stored our luggage for several hours when requested which was helpful.

a few minor things needed fixing - bathroom sink tap was wobbly, toilet seat not securely attached.

Great location. Walking distance from the waterfront and all the shops. The beds were comfortable and the room was clean.

It would be nice to have a mini fridge in the room so we could have cold water.