Location was perfect Staff were great , in particular a funny male staff member, don't know his name, but we always joked around with each other. I am from Australia, and the Aussie jokes were flying thick & fast. If he reads this he will know who I am.

There was an incident were a female was screaming help at 4am. Literally it was like a death scream. I went out to the balcony to investigate, I could hear where the screams were coming from, rang reception, they already knew abt it, they tell me the police was called, so hopefully nothing bad happened to that female. I did ask the next day at reception, but because of privacy they can't say anything.

Room cleaned very well. Bathroom facilities were very good. Bedding was clean and the mattress was very comfortable. The lift was OK, but slow at certain times of the day and the stairs need a white stripe added on the edges for people with poor sight.

We waited 30 minutes before anyone took our drinks/meal order, and then waited a further 30 minutes plus for the meal & drinks. Again we waited a very long time before we could order our dessert, and then it was nearly thrown at us. This happened one evening, but service at lunchtime was good. I don’t know if there was a problem in the kitchen that evening, but a waiter/waitress could have simply said there was a problem and we would have accepted it. The food is cooked well and is reasonably priced.

The hotel location is the best in Xlendi. It is on the bay with just a pedestrian promenade between it and the hotel restaurant which is itself right on the water. Parking was always available in a free public lot in front of the hotel. Our room, 501, was on the top floor with a large terrace/balcony overlooking the bay. We highly recommend spending the extra money to get one of those 4 rooms or any of the lower floor rooms that face the water. Our balcony had 2 chaise longues, a table, 2 chairs, and a small umbrella for shade. The room was spacious, clean, and comfortable with good AC integral to the hotel (so, quiet). The bathroom had been recently renovated, but they made mistakes in the tub/shower design which results in water escaping out onto the floor. There is a small 3 person elevator which made being on the top floor easy. Breakfast buffet was okay and served on the main floor in a big, sunny room. We had one lunch at the hotel restaurant which was just so-so, and chose to eat our dinners at one of the many nearby restaurants so can't comment further on the restaurant. There is a rooftop terrace with a pool and lots of seating that is available to all of the hotel guests. We would stay at this hotel if we return to Gozo.

The bathtub shower water leakage onto the floor was a minor inconvenience.

The location was perfect, the hotel has a feeling of grand hotel. The staff was attentive, and communication was good. The room was cleaned and served appropriately. It was old style and used but everything was working.

Breakfas times not respected! Hot buffet (fried or scrambled eggs etc.) was not ready by 7.30 and guests who came early were not getting it.The feeling of splendor of the grand hotel is spoiled by not beautiful lift, and the terrace outside with cheap looking furniture. If they invest into nice elegant tables and chairs of the terrace restaurant more fitting to the style of hotel- the atmosphere would be more inviting to sit there and enjoy for guests and for visitors of Xlendi.

You can't beat the location overlooking the bay, if you have sea view room. As we have stayed several times before we were greeted like old friends. Breakfast was excellent with plenty of variety.

The only reason for marking Facilities down by a point is that there is no step free access so it isn't easy to get cases in and out on either side (and I am not sure how anyone with impaired mobility would manage). Having said that, I can see that it would be difficult to fit in any sort of ramp or slope.

I booked a room with balcony facing the bay. 4th floor. Was great! Stuff was great, very kind and helpful. I need to work and they gave me a table in the corner of the restaurant with wall sockets behind. Perfect. Breakfast was great as well. We went scuba diving at 8 so had breakfast at 7:30 and again afterwards at 10. They said nothing and we were greatful that was allowed.

We paid 150€ for one night. Despite the great view on the bay, the price is quite high. I think 100-120€ could have been fairer in my opinion. The swimming pool at the roof floor is small and very shallow. Seems a big bath tub :(

The location was incredible with picturesque views oof the bay. The interior design of the hotel was very charming and unique and the room was very comfortable. The staff were amazing, we felt very looked after and welcomed. The splash pool on the roof wasn't available as we we there out of season but this did afford us the pleasure of having the whole rooftop sun area to ourselves with stunning views.

We were there out of season so wouldn't expect full access to accomodations but the pictures online of the pool are a bit misleading, don't be expecting a large swimming pool, it's a splash pool.

The location, staff and vibe of the hotel is the best. I love it. The staff are very good, fun and provide excellent service. The breakfast is good and the meals are excellent. The hotel also offers every service you might need. My laundry came back better than new! The air conditioning is very good too.

I really can't think of anything.

Staff very friendly and the views from our room were amazing 🤩! We had breakfast which was a good selection ! Our room was very comfortable and the bathroom/ shower was great ! Once again the views were my favourite ❤️

Family in other room told staff about their fridge wasn’t working and no one came to see what the problem was so they had no fridge to keep drinks cold ! Also when we had breakfast there I couldn’t find salt and pepper or sauces , I had to ask for these condiments!

Fantastic location, several good restaurants nearby, hotel generally good. Staff were mostly efficient and friendly. I would not have a problem staying there again should I return to Xlendi. I reported to them the risks associated with older people slipping in the bath whilst showering in the absence of any sort of friction mat. This is a common and serious failing in many hotels.

Nothing apart from what I mentioned above