The property, view, room, beach and pool was fantastic. Food and stay was extremely expensive (over double what we spend in cancun area). We ended up buying all inclusive package for the minimum of three days so that we did not have to think about how expensive each drink and meal was. Tax was 32%. All inclusive was an additional $360 per day per couple.

This property is cool hip and beautiful.

I did not like how we were approached to go to their timeshare program as soon as we arrived. I wish they did not have that going on at all. Be careful - be ready to say no - OR plan on spending hours and hours of your vacation going over their Hilton Club options. No thank you!!!!

The resort was beautiful and the staff members were very kind. Carlos at the bellstand was very helpful and knowledgeable. I loved the spa and the photography studio services. Both were extremely professional!

I didn't like the 2k incidental fee being placed on hold upon check-in. That is the highest fee I have ever encountered. I am financially secure, so I could afford that, but how many people can? The accommodations and the food seemed very expensive to me. Lastly, in Starbucks I was served a yogurt with nuts, although I specifically disclosed to the cashier I could not have nuts due to a severe allergy. A sign should be placed on the counter regarding items that contain nuts.

The pools are fantastic. Everybody has accessibility from their lounge chairs. The waterfall edge is great for whale watching. plenty of beach chairs if you prefer the beach. There’s a bar at the beach is well with swings as chairs. The gardens are nice. we ate at all restaurants the food and presentation was wonderful. There’s a small store on site that has delicious gelato, as well as Starbucks coffee menu and delicious croissants! also, beer, liquor, pop, souvenirs, snacks, etc. Tried out the spa for a massage which was fantastic. They also have a steam room, so bring your bathing suit with you. as for the room, the majority have a fantastic view, whether partial or full view of the ocean, and the bathrooms are quite large.

I always love the open outdoor areas with the three infinity pools. I have never found a hotel/resort that offers me as much. The staff is always amazing!

The lack of communication with guests about events going on at the hotel during our stay. There was a huge wedding that rented out portions of the hotel so we could not access certain pools, bars and areas. No one let us know this was taking place at check-in. This impacted our stay. Also beware, even though I called to be sure that all one bedrooms had views of the ocean, ours was almost completely blocked by palm trees. The staff was great and moved us to a room, unfortunately all that was available was on the second floor (less privacy) a few nights later. It was not the same view we have had in the past. I suggest calling ahead of time to ensure your exact room has an ocean view.

The staff were fabulous! Vella Restaurant had the best service, food and overall value of all the various restaurants we tried. Both the manager Miguel and hostess Rosario were so warm and engaging. The entire property was so beautiful and clean. Tye location was central to everything and we felt very secure.

A lack of restaurant variety. Coffee SHOP not OPEN/available until 9 AM

It’s location right on the Sea of Cortez is amazing.

The way they managed their restaurants hours. You had to always check what days a restaurant would be open.

everything from check in to check out, plenty of outdoor pools to choose from with sun chairs available to book if needed, Starbucks on site & rooms cleaned daily, amazing staff & facilities!

little far out from stores & centre but easy to pick up a Uber at all times.

The staff, service level, food, amenities and cleanliness were absolutely incredible. The Hilton exceeded our expectations, we will absolutely be returning!!

Everything was amazing. Not one complaint!

The property is beautiful along with the beautiful rooms. Everything you need is within the property. It was always so quiet and peaceful. The staff were beyond helpful, not to mention the convenience of having COVID tests on site.