The location was beautiful. The pools were lovely. They had a great lounge area by the beach, but you had to get there early enough to get a seat. There was maybe only 30 chairs and they filled up quick. The food was good. The all-inclusive was definitely worth it because it was really expensive if you ate outside of that if you didn’t get the all inclusive. The only thing that wasn’t exceptional was the room wasn’t cleaned three out of the seven days that we were there. And we were told our fridge would be filled with beverages and snacks every day and they missed three days of those.

Housekeeping didn’t come three out of the seven days that we were there. The snacks and drinks that they told us would be filled wouldn’t be filled three out of the seven days we were there. The room came with a washing machine but it had a very loud metal on metal sound when we ran at the one time. There was no water filter in the room so if you wanted water you had to call and ask them to bring bottled water.

It’s a brand new hotel so everything was modern and nice. All of the rooms have a pool view and at least a partial ocean view. The pools are fantastic especially the infinity pool overlooking the beach. The restaurants were also very good especially El Patron and the breakfast buffet.

The service was inconsistent and could be due to being a new hotel. For example the service at the restaurants was great but when I called for ice they never brought it to the room, even after calling two times. Service at the pools was also very different depending on the day and time. This property, like many in this part of Cabo, is very self-contained. It’s not walkable to anything which is fine if you’re doing all-inclusive but expect to take a taxi or Uber every time you want to leave the resort. The beach is also not swimmable but is nice to look at from the infinity pool.

friendliness of staff, hotel was clean.

food was not up to 5 star standards. they did not give more information about extra activities such as beach party, s’mores for kids on the beach. Last of all I believe the infinity pool should be the adult area because it is a smaller area. Children throwing things around others is not good when some are elderly.

Beautiful resort with nice rooms and a great pool area. The staff was welcoming and attentive. Much more quiet than other resorts I've stayed at in Cabo.

You will get bugged about buying a timeshare (or as they call it, "vacation club"). It really just takes you out of the vacation feeling. Just say no from the start. It's not worth the time you'll spend being sold to.

Very spacious rooms, attentive staff, wonderful lazy river ride.

Nothing comes to mind.

Staff was great as was the suite. Grounds immaculate, pools beautiful as was the beach

The food was sub par...small selection and just mediocre. Needed more lounge chairs by the pools. You had to get up early to secure one or you ended up in the shade

The property is extremely beautiful and the upgrades are amazing! The property is extremely quiet and in a somewhat secluded area. While the property is family friendly, I would recommend it for couples or solo travelers who are solely looking for relaxation. If you’re looking for fun I wouldn’t stay here.

The check in process took a really long time.

The rooms are very nice. The balcony of our room was large and amazing. The lazy river is wonderful as are the pools and hot tubs.

Sales pitch at check-in Noise Difficulty getting seats at the pool

we loved everything about our stay, the rooms were amazing. the staff is top notch and the food perfection ❤️

everything

Great new hotel with good amenities.

Our room was not ready when we arrived, we waited two hours for the room to be ready. As compensation a supervisor offered us two hundred dollars credit for each room which was fair. The food is just ok for such an expensive resort.