The staff is kind and helpful. The rooms are aesthetically pleasing while simple in its furnishing. Extremely helpful with getting the luggage upstairs. A beautiful view of a tree from our room and the rooftop had urban views.

The bedhead has a metallic frame and a mirror: pretty but made the bed less comfortable. Rooms can be warm: no air conditioning or ventilation. The stairs might be considered unsafe by international standards: I would be cautious with children in the premises. The rooftop has a basic roofing that makes the scape quite hot during day time: I would suggest some ceiling fans or better insulation.

I liked how secret the hotel was, it was cool when I understood why it was named "El Secreto," its inside this alleyway. I was so confused when the taxi drop us off but he just told us to go inside and it was so pretty. I would really recommend this place. The beds are very comfortable and also its very clean. The staff are so nice and are always there to help out with anything even with questions about where to go. They also have this like roof area, its so calming to go there at night. We went during dia de los reyes magos so we ate rosca and just talked and relaxed. The whole point is that I really liked the hotel :D

Its a small hotel, so if you get rooms on the first floor, well your going to hear the people who enter but its not a big problem. Also you have to walk like maybe 10 minutes to get to the center and the tourist places which doesnt sound bad but a lot of it is going uphill. So its nice to keep that in mind. San Miguel de Allende is a small city so theres a lot of uphills so even if you dont stay there you would still have to walk a lot, so why not stay at "El Secreto Hotel" :)

Nice looking and clean rooms (as well as lobby). Rooftop terrace was very nice. Staff was very kind and helpful.

No safe; The little bathroom window could be drawn open from the outside (tho its probably to small to break in)

Quiet location. Main attractions at walking distance. Uber driver knew the place but it would be clearer to have a sign on the main street indicating the location of the hotel in the alley. Clean room. Hotel staff was very helpful.

Can get very hot in the room, only fan available.

The staff were wonderful. The location was great. The room was very comfortable.

No window view in room. But great roof top view and area.

Kind and patient employees.

The bathroom sink was a bit high and had no place for even a bottle of contact lens solution.

The location was great 👍 excellent service

The window security was broken, the fan was making to much noise.

The hosts were very accommodating and welcoming. The house was beautiful and very comfortable. The bedroom and bathroom were large and well appointed. Beautiful kitchen and living room. I enjoyed the rooftop areas.

The only thing I did not like is that it is far from the center of San Miguel and I needed a taxi to get back and forth. But in the end it was worth it, despite the distance.

The room was perfect, good space

I think that you could put like a poster to let people know where the hotel is.

staff was very friendly and helpful

don’t have elevator