The very spacious and well equipped room. The bed was super comfy and the air conditioning unit worked perfectly. The water pressure in the shower too was perfect. Finally, I liked the restaurant. It gave you the option to order a la carte or do a buffet, and both options had a huge menu to choose from.

There was really nothing not to like about the hotel but if I had to pick anything negative, it would be the size of the bathrooms. They could use a little more space so that the towel rack does not have to sit above the toilet, which, in turn, is right behind the door. Unfortunately, those are design issues that cannot be fixed without remodeling the entire hotel.

When in Queretaro, Mercury Inn is my second home, nice location, nice facilities, Rooms have all the necessary amenities, and Breakfasts are really excellent Excellent sleep quality, beds

The only attention point would be to review their internet access, the last 2 times it wasn't functioning properly specially late at night, investment should be done Weekends you should wake up quite early if you want to enjoy the breakfast at the hotel

The staff was very attentive. The room was very clean. There are many small details that enhanced our family's stay. For example, the good quality shampoo, conditioner, and soap. Also the personal lights with the lamps at the desk and arm chair. Nice rolling desk chair. And the bed was super comfortable. We felt happy about tipping the staff well at this hotel.

It feels a bit small. It might be that it's actually small or the interior design can be improved to give a more spacious feel.

Proximity to the family and center of town, the restaurant was excellent for breakfast lunch and dinner. The staff was awesome.

Can’t think of anything that we did not like.

The restaurant is great. The beds were comfortable. The staff was very friendly and helpful

The towels could be newer and softer. There were some extra blankets which smell bad ( unfortunately we didn't' need to use them).

Always an amazing stay in Mercury Inn, excellent hotel for solo, couple or families. Very comfortable rooms

During the last stay I paid up-front at check-in and at check-out, an extra charge was disclosed without proper explanation

Very clean and the restaurant serves top quality food and service.

I can’t think of anything that we did not like.

view on the Pool

no towel in the bathroom so when you finish to take a bath you could put your feet on it and avoid wetting the floor . also the Pool need to be warm up because even at 2hpm it is really cold.

Nice rooms, nice location, easy to reach, good parking place... lightful rooms, AC working fine, clean, friendly staff, convenient access...

Noise of trucks from the highway. Beds are a bit rough (but comfortable enough)

Easy access and only about 10 minutes from the city center (historic). Rooms have been updated and were clean. Taqueria Chapala four blocks from hotel.

Not enough connections for charging devices.