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8.7

48 reviews

Moon Palace Nizuc - All Inclusive

Moon Palace Nizuc - All Inclusive

Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Cancun, 77500, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Kids' club

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Business center

Free wifi

Moon Palace Nizuc - All Inclusive

Welcome to the Moon Palace Nizuc, a breathtaking all-inclusive resort nestled in the sun-drenched paradise of Cancún, Mexico! With a starting price of just $476, this 5-star getaway invites you to experience luxury like never before. Located conveniently at Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancún, Qroo, you'll be just a hop, skip, and a jump away from the vibrant city center, only 21 kilometers away. Immerse yourself in crystal-clear waters with our private beach area, bask in the sun on loungers, or sip on tropical cocktails at the beach bar while the soothing ocean waves serenade you.

From an energizing workout in our complimentary fitness center to lounging by the outdoor swimming pool, there's something for everyone at Moon Palace Nizuc. Kids can have a blast at the free kids' club, where young adventurers can dive into their own world of fun while parents relax in the luxurious spa or take part in invigorating water sports. Savor exquisite dining at our on-site restaurant or indulge in room service from the comfort of your balcony, enjoying stunning views of the ocean or the lush gardens surrounding you.

Don't just take our word for it – with 48 reviews showcasing the magic of this gorgeous resort, travelers rave about the outstanding service, vibrant amenities, and picturesque surroundings. Whether you’re planning a romantic escape, a family vacation, or a solo retreat, the Moon Palace Nizuc is the perfect launchpad for your tropical adventure. Dive into relaxation, explore new horizons, and let us take care of the rest!

At Moon Palace Nizuc, every meal is an adventure waiting to be savored. Start your day at SWEET AND COFFEE, where the aroma of freshly brewed coffee dances in the air, perfect for fueling your sunny escapades. As the sun rises higher, indulge in a delightful array of cuisines at our charming restaurants. Whether you crave the tantalizing flavors of Brazilian at LOS ARRECIFES, authentic Mexican dishes at LOS CAPORALES, or a laid-back grill experience at PALAPA DELFINES, your taste buds are in for a treat! And don’t forget about pizza at PALAPA PELÍCANOS for a family-friendly option that everyone will love. The fun doesn’t stop at meals; sip on crafted cocktails at the LOBBY BAR or enjoy a lively evening at THE PUB, where laughter flows as freely as the beverages!

When you're ready to unwind, step into our outdoor swimming pool—a serene oasis exclusively for adults. Picture yourself lounging on a float, cocktail in hand, while soaking up golden rays under the vibrant Cancún sun. The beautiful surroundings invite you to escape the hustle and bustle of life. For those spontaneous evenings, join in on the fun at our bars, where your laughter mingles with the sound of waves lapping against the shore. With impressive amenities and a laid-back atmosphere, Moon Palace Nizuc ensures you'll leave with a heart full of memories and a camera roll packed with sun-kissed moments.

The memories don't end when the sun sets. As night falls, the resort transforms into a magical playground, perfectly lit to showcase its charm. Dine as the ocean breeze whispers softly, or gather around for family fun in the expansive outdoor space. From dazzling entertainment to adventurous activities under starlit skies, Moon Palace Nizuc encapsulates the spirit of relaxation and adventure. Pack your bags and prepare to be enchanted by the cozy ambiance, enticing cuisines, and all the wonderful amenities that await you. It’s time to set the scene for your dream escape in the enchanting Riviera Maya!

Closest airports

Cancún International Airport

4.7mi

Cozumel International Airport

33.2mi

Most popular amenities

Free parking

Kids' club

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Free spa

Beach

Air conditioning

Hot tub

Tennis court

Bar

Tour desk

Babysitting/Child services

Private entrance

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach chairs/Loungers

Garden view

Playground

Kids' meals

Garden

View

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Bathtub

Rooms

Show 7 photos

Family Deluxe, King

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

2 connecting rooms. 1 bedroom with a king bed and 1 bedroom with 2 dbl beds. Shower. Balcony.

Room Amenities:

  • Welcome bottle of wine, Seating area, Liquor Dispenser containing rum, tequila, whiskey and vodka.

Subject to change at any time.

-Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers.

  • In room snacks include chips, chocolates, peanuts & crackers.
  • Coffee Maker.
  • CHI Bath Amenities.
  • Bathrobes & Slippers.
  • CHI Branded Professional Hair Dryer and Straightener.
  • Iron/ironing board.
  • Digital safe (laptop size).
  • Individually controlled A/C.
  • Direct Dial telephone.
  • Smart TV with Youtube, vTuner and Weather Channel.
  • Alarm Clock/Radio/IPOD Dock.
  • 24 Hour room service & Turndown service.
  • Non smoking room.
  • Wireless Internet.
  • Welcome amenities for families, Xbox 360/DVD player in the room, Selection of Xbox Games upon request, Selection of DVDs upon request. - Fun in the Sun Bucket Kit.
  • Special room service menu for kids.
  • Minibar in the kids’ room offers chocolate milkshakes, juice, soda, -water and kid friendly snacks.
  • L’Oreal Kids bath amenities, Kid sized slippers and robes.
  • Garden Views.

Requests can be made but not guaranteed

Show 4 photos

Superior Governor Suite, Ocean View

1 King Size Bed

970 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

Guests will have a special experience as this double room provides a hot tub. Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.

Governor Suite in Moon Palace Nizuc - All Inclusive

Show 4 photos

Governor Suite

1 King Size Bed

970 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

More details

Indulge in luxury and relaxation in our Governor Suite, boasting an impressive 969 sqft of space. Marvel at the ocean view from your private balcony, unwind in the hot tub, and enjoy all the modern amenities such as a flat-screen TV, minibar, and coffee machine.

Show 3 photos

Superior Honeymoon Suite Oceanfront, Ocean View

1 King Size Bed

485 sqft

Balcony

Free wifi

Minibar

Flat-screen TV

More details

A true indulgence, the Concierge Level welcomes 2 adults with an abundance of additional resort amenities, including upgraded L’Occitane bath amenities, private beach lounge chair area, private candlelight dinner, and nightly petit fours with your turndown service. This guestroom also features a double whirlpool tub, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.

In addition to the luxurious in-room amenities provided in all Moon Palace guestrooms and suites, the Concierge Level Ocean View includes:

  • King bed
  • Balcony
  • Mini Bar contains sodas, bottled water, juices & domestic beer
  • Apple TV with WiFi connection and special apps including, iTunes, Netflix and more.
  • DVD player
  • CD player
  • L’Occitane bath amenities
  • Private beach lounge chair area with waiter service
  • Exclusive beach bag (one per room/per stay)
  • Aromatherapy menu
  • Espresso/American coffee maker
  • Alarm clock/Radio/iPod dock
  • Professional CHI hair dryer & flat iron
  • 24-hour room service from select restaurants to create a "Special Menu"
  • Private candlelight dinner (once per stay)
  • Nightly petit fours
  • Pillow menu
  • Exclusive concierge phone service
  • Early check-in & late check-out (subject to availability)
  • All rooms are non-smoking

Superior Deluxe Garden View in Moon Palace Nizuc - All Inclusive

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Superior Deluxe, King/2 Double, Garden View

1 King Size Bed

2 Double Beds

485 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x4

+

x3

More details

Stay in our stylish Superior Deluxe Garden View room, boasting a spacious 484 sqft and accommodating 4 adults and 3 children. Relax in your private hot tub on the balcony with a garden view, and enjoy luxurious amenities like a minibar, coffee machine, and flat-screen TV.

Honeymoon in Moon Palace Nizuc - All Inclusive

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Honeymoon, King

1 King Size Bed

485 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

More details

Experience the ultimate romantic getaway in our Honeymoon room, featuring a spacious 484 sqft double room with a king-size bed, a private hot tub/Jacuzzi, and a stunning ocean view. Relax on your private balcony or in the bathtub, and enjoy amenities such as a minibar, coffee machine, flat-screen TV, and air conditioning.

Deluxe, 2 Double/King

2 Double Beds

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

x4

More details

Designed for up to 4 guests, including children and infants, the Deluxe Resort View provides a panoramic view of the lushly landscaped Moon Palace resort from your private balcony. You can relax in the luxurious double whirlpool tub while enjoying a cocktail from the mini bar. Choose from 1 king or 2 double beds complete with Smart TV with YouTube, vTuner, Weather Channel and luxurious in-room amenities featured in all Moon Palace guestrooms and suites.

Other amenities include:

  • In Room Wine

  • Private bath w/ shower only

  • Liquor Dispenser

  • Farouk CHI Bath Amenities

  • Bathrobes & Slippers

  • Individually-controlled A/C

  • Iron/ironing board

  • 24-Hour room service & Turndown service

  • Non-smoking rooms available

Please Note the views are limited and could be partially obstructed. This category does not include any type of ocean view rooms.

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

Deluxe, 2 Double/King, Ocean View

2 Double Beds

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

Wake each morning to an ocean sunrise from your Deluxe Ocean View guestroom. Designed for up to 4 guests, including children and infants, your room provides an awe-inspiring view of the Caribbean from your private balcony. This guestroom also features a double whirlpool tub®, Smart TV with YouTube, vTuner and Weather Channel, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.

In the Sunrise section of the resort, the balconies also include a comfortable hammock for enjoying the ocean view. Choose from 1 king or 2 double beds complete with luxurious in-room amenities featured in all Moon Palace guestrooms and suites.

Room also features:

  • In Room Wine

  • Private bath w/ shower only

  • Liquor Dispenser, Mini Bar contains sodas, bottled water, juices & beer

  • Farouk CHI Bath Amenities

  • Bathrobes & Slippers

  • Individually-controlled A/C

  • Direct Dial telephone

  • Iron/ironing board

  • 24-Hour room service & Turndown service

  • All rooms are non-smoking

Superior Deluxe, 2 Double/King, Oceanfront

2 Double Beds

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

Size

45 m²

Comfy beds, 8.8 – Based on 2 reviews

This double room has air conditioning, minibar and patio.

Room also features:

• One king-sized bed or two double beds

• Ocean front view

• Private bath with shower

• Double whirlpool tub

• Balcony with two chairs and table

• Breakfast table and two chairs

• Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon

• Liquor dispenser

• Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily)

• Coffee maker

• Smart TV with personalized streaming via Google Chromecast®

• CHI® bath amenities

• CHI ® hairdryer and straightener

• Bathrobes and slippers

• Iron and ironing board

• 24-Hour room service and Turndown

• Digital safe (laptop size)

• Wireless Internet

• Direct-dial telephone

• Alarm clock/radio

• Individually controlled A/C

• Smoke free room

Luxury Ocean Front  in Moon Palace Nizuc - All Inclusive

Luxury, King/2 Double, Oceanfront

1 King Size Bed

2 Double Beds

485 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

x4

+

x3

More details

Experience the ultimate in luxury with our Double Luxury Ocean Front room, boasting stunning ocean views, a private hot tub on your balcony, and a spacious 484 sqft room adorned with a king-size bed and two double beds. Relax in style and comfort with all the modern amenities you need including a private bathroom, minibar, flat-screen TV, and air conditioning. Perfect for families or groups of friends, this room accommodates up to 4 adults and 3 children, ensuring everyone has a memorable stay by the ocean.

Superior Deluxe Ocean View in Moon Palace Nizuc - All Inclusive

Superior Deluxe, King/2 Double, Ocean View

1 King Size Bed

2 Double Beds

485 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

+

x3

More details

Experience the ultimate in luxury and relaxation in our Superior Deluxe Ocean View room. This spacious double room offers stunning ocean views, a private hot tub/Jacuzzi, and a private balcony. Sleep comfortably on a king size bed and two double beds, and enjoy a range of amenities including a minibar, coffee machine, flat-screen TV, and air conditioning. Truly unwind and soak up the ocean breeze in this extraordinary room.

Show 7 photos

Superior Family Suite, Garden View

1 King Size Bed

Spa tub

Balcony

Free wifi

Minibar

+

More details

Guest reviews

8.7

48 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Nadia

9.1

September 2023

Our sea view room, the hotel facilities and grounds. Ability to share facilities of Sunrise and Nizuk.

A La carte restaurants were booked out very quickly and we could not get in. Quality of sea water meant we could not swim in the sea unfortunately.

🇬🇧

John

9.1

May 2022

facilities excellent. staff very good but they should be at the prices charged. tipping improved service ….

the place is huge and away from the hotel zone. be careful when you book as there are three hotels and it is not completely clear from website which facilities are at which hotel. Nizuc and sunrise have shared facilities but best kids pool and playroom etc is Sunrise

🇺🇸

Sakina

8.2

August 2022

We loved activities that provide by the property. The food was ok. Sushi at Nizuc was always old but drinks was good. Employees always smiles and make everything better.

Food was not that good, sushi was always old at the buffet,the dessert was great though.

🇺🇸

Katherine

8.2

December 2021

Staff are very friendly, and the beds are comfortable. The resort is beautiful.

The food from the buffets and room service is repetitive and a bit bland. Your room service options don't change throughout the stay - and it's the same options that are available at the buffets.

🇺🇸

Gavin

9.1

February 2022

okay.....beach area ....but resort is amazing pools are amazing staff super nice

🇺🇸

Michael

9.1

December 2021

lose Airport

speed on transfer to my room 20 minutes

🇬🇧

Christopher

7.3

May 2022

Food was amazing. The restaurant staff were incredible, so hard working and very helpful and went above and beyond to make our stay enjoyable. Rooms were spacious and clean and we really loved our stay. Great place for a family holiday.

We did face two issues which spoiled it for us: Restaurant Booking - we arrived late and didn't receive a welcome pack. Went to speak to the guest services and they didn't seem interested and all they wanted to do was sell us a day at the Grand. By the time we realised how you booked we couldn't get a booking until 5 days into our stay which was disappointing. There are other options but couldn't visit all the restaurants we wanted during our stay. Especially disappointing as I had been emailing prior to our stay as it was my wife's birthday. Pool beds - as with most places pool beds are a premium and you learn quickly what reasonable time to get up and secure a bed. On our last day we had our beds and went to breakfast as we always did. We came back and management had removed all of our belongings and stuck in a bin bag along with those of other guests. A video was playing (which hadn't played all holiday) saying you cannot hold onto beds - it was like a jumble sale trying to get back belongings. I understand people cannot hog beds but this hadn't been the behaviour for the rest of the stay and it wasn't handled with any care or class. No apologies from staff and actually quite rude demanding we fill in paperwork to claim back our own items. I had a young family and had no shade and nobody was willing to help. Took the shine off a great holiday.

🇺🇸

Adam

7.3

April 2023

Great pools and facilites.

Be clearer about activity times, my wife was told 9 am for yoga lesson and showed up right whent he class ended at 9 am since it started at 8 am. Also, put more effort into activities. Like organize tennis clinics and host evening tennis events. For a resort of tis size to have courts but not acter events for guests is disappointing. Also, website says you have paddleboards buit you don't, and to only have 2 hobie cat sailboats for the whole huge resorty is also ridiculous. Food was pretty good, but the reservations were impossible because you let your diamond elite poach everything.

🇧🇸

Adrianna

3.7

August 2021

the open baf and amenities for kids

the front desk team where not nice when i check in amd they over chargd me for two rooms and said i wonr be getting my refund of 4k plus in the next 30 days .

🇬🇧

Fay

1.9

June 2022

The staff were friendly , the food was good, the hotel was clean

The bathroom was tiny, the honeymoon suite was exactly the same as any other suite for $US 1000 more per week, except for a gift bag. The sales staff trying to up sell the Grand resort and basically sign you up to the Palace time share membership was excessive, aggressive, persistent and lacked transparency in their approach, they pretended to care about your stay but was actually trying to extract money from you, they waited like sharks as you checked in or out, they called your room and accosted you as if you walked passed their desk on the way to the beach. The beach was very poor and stank, it has a massive dead seaweed issue that prevented both swimming and sunbathing, the resort should have said upfront that the beach was unavailable permanently, because this issue has obviously been there for years and they are not doing enough to address it. I will not go back to this resort.

Points of Interest Around Moon Palace Nizuc - All Inclusive

Attractions

Xoximilco Cancun

2.2mi

Ventura Park

2.7mi

Cancun Hotel Zone (Avenida Kukulkan)

9mi

La Isla Shopping Village

9.5mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

10.2mi

Cancun Scenic Tower (Torre Escénica)

11.1mi

Cenote Nohoch Nah Chich

11.2mi

Jolly Roger Pirate Ship

11.2mi

Palapas Park (Parque Las Palapas)

12.3mi

Kin Ha Water Park (Balneario Kin Ha)

16.9mi

Selvatica

17.7mi

3D Museum of Wonders

28.6mi

Cenote Chaak Tun

29.2mi

Fundadores Park (El Zócalo)

29.4mi

CoCo Bongo Playa del Carmen

29.4mi

Restaurants

MANGLAR

Cuisines

  • International

LOS ARRECIFES

Cuisines

  • Brazilian

LOS CAPORALES

Cuisines

  • Mexican

PALAPA DELFINES

Cuisines

  • GrillBbq

PALAPA PELÍCANOS

Cuisines

  • Pizza

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Moon Palace Nizuc - All Inclusive

Free parking

Kids' club

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Free spa

Beach

Air conditioning

Hot tub

Tennis court

Bar

Tour desk

Babysitting/Child services

Private entrance

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach chairs/Loungers

Garden view

Playground

Kids' meals

Garden

View

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Bathtub

Stay rules - Moon Palace Nizuc - All Inclusive

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Moon Palace Nizuc - All Inclusive

When are the check-in and check-out times for Moon Palace Nizuc - All Inclusive?

Rooms at Moon Palace Nizuc - All Inclusive become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.

Does Moon Palace Nizuc - All Inclusive provide parking options?

Yes, there is parking available at Moon Palace Nizuc - All Inclusive. The hotel provides free public on-site parking and no prior reservation is required.

What are the rates at Moon Palace Nizuc - All Inclusive?

A stay at Moon Palace Nizuc - All Inclusive can begin from a rate of $476. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

What are the room types available at Moon Palace Nizuc - All Inclusive?

Moon Palace Nizuc - All Inclusive offers a variety of rooms including Superior Deluxe Garden View, Governor Suite, Honeymoon, Luxury Ocean Front, Superior Deluxe Ocean View, and Family Deluxe Category. All rooms are non-smoking and range in size from 484 sqft to 969 sqft. The occupancy varies, accommodating 2 to 6 adults and 0 to 4 children. Beds include combinations of King size and Double beds.

Which amenities can guests enjoy at Moon Palace Nizuc - All Inclusive?

Guests at Moon Palace Nizuc - All Inclusive can spend their time at the hotel enjoying a variety of leisure amenities. The hotel features a beachfront and a private beach area, perfect for soaking up the sun and enjoying the ocean. There is also an outdoor swimming pool where guests can take a refreshing dip.

For those who enjoy water sports, the hotel offers water sports facilities on site. There is also a spa for guests to indulge in some relaxation and pampering.

For dining options, the hotel has several restaurants on site, offering a range of cuisines including international, Brazilian, Mexican, grill BBQ, and pizza. There is also a lobby bar, a pub, and a coffee shop for guests to enjoy.

In addition to these amenities, the hotel also has a fitness center, a business center, and offers evening entertainment, including fitness classes and yoga classes.

Can guests use a pool at Moon Palace Nizuc - All Inclusive?

The Moon Palace Nizuc - All Inclusive hotel has an outdoor pool available year-round. The pool does have age restrictions and is only for adults. There is no mention of any additional pools at the hotel.

Does Moon Palace Nizuc - All Inclusive have on-site restaurants?

Yes, the Moon Palace Nizuc - All Inclusive hotel has several on-site restaurants. Restaurants available include Manglar (international cuisine), Los Arrecifes (Brazilian cuisine), Los Caporales (Mexican cuisine), Palapa Delfines (grill/barbecue), Palapa Pelícanos (pizza), and Sweet and Coffee (coffee shop). There are also a lobby bar and The Pub.

Does Moon Palace Nizuc - All Inclusive accept credit cards and cash payments?

Yes, Moon Palace Nizuc - All Inclusive accepts credit cards including Mastercard, Visa, and American Express. They also accept cash as a payment method.