The room was wonderful. It's spacious and with a very comfortable bed. It's very simple but practical, which is great. Also, to us, it was a good location as it's right on the 5a avenida but still removed from all the noise and razzle-dazzle of the shops and bars.

When staying in Playa, many people take the tours offered to go to Tulum or Yucatán area. For these tours you have to leave the Hotel at 7. Breakfast at the hotel starts at 7 and the kitchen staff is not very accommodating in this aspect. To me, they should try to offer at least a to-go sandwich or some sort of to-go breakfast option between 6.30 and 7am (similar to what you see in the states) to accommodate their guests better. We paid for Breakfast at the hotel and unfortunately had to skip 1 day; otherwise we would've missed the pickup for our tour.

Excellent. Unbelievable value. We were given a suite with three separate rooms and three separate bathrooms. We were travelling with my son and daughter-in-law so the extra bedroom was awesome. The pool on the rooftop was fabulous. Beautiful views you could see the beach and the island Cozumel. The roof top has a bar and you can get delicious food and drinks at the poolside. The staff were great - put us directly in touch with a trip advisor preferred company for tours. The driver from the company drive us around fir an entire day and we were able to swim at three different cenotes. We also dropped a huge bag of washing at the front desk and collected the next day. This was only a few dollars. We rented bikes from the front desk at the hotel and rode around. There is a fantastic restaurant Que Huevos just around corner where we had the best breakfast we have had. We went back there every morning. The location is fantastic - close to everything but in a quiet street. There is a lovely path that you can run along that is near the hotel. The path goes along behind the beach. You can access some of the free beaches and do some free snorkeling.

The hotel provides full value for the price: clean, spacious room, pleasant and helpful staff, and the pool on the roof greatly improves the experience.

The hotel is in a slightly distant street, and it is also next to an abandoned building. Therefore the environment may be particularly unpleasant for some guests. In addition, we did not like at all that the corridors and rooms are made of concrete. It gives the impression that the hotel is still under construction

It’s the second time when I chose this hotel in Playa and I have recommended it to all my friends due to its perfect location right on the 5th Avenue, walking distance from all the bars, restaurants, ferry and bus station. Beside that I really love the hotel’s design with plenty of plants and trees right in the center of the lobby. The staff was really kind and they even help us have our clothes cleaned for a great price. They also offered us vouchers for free breakfast and discounted food at the restaurant next door and the food was really tasty. I will choose the same hotel whenever I will find myself in Playa

The bed was so very comfortable. The air conditioner was so quiet and did not have a bright light shining when on at night. The fan was very quiet. The staff were very helpful and friendly. The whole place was very clean. The pool was very inviting with a lovely rooftop deck. The food was very yummy, good value.

It would have been nice to have a bit more shaded areas close to the pool.

The whole crew and ambience in the hotel are amazing. Nice rooms and pool. In special, I want to formally compliment Janine from the frontdesk / recepción, who was so helpful, friendly and proactive since my very first day! She was always willing to help and find solutions quickly with a smile on her face. Very communicative and effective, both on English and Spanish. Qualified professionals are hard to find, we can clearly see it by so many bad experiences at hotels and Airbnb’s, but Janine cooperated to make my trip in Playa so remarkable by putting her heart into the job. I work managing people every single day and could not ignore how much potential she have. congratulations hotel 52 for the amazing people on your team!

Very nice hotel near the center. Location a short walk from the main street and the beach. Rooftop pool is great, we used it because of the seaweed in the sea.

The accommodation was clean but the shower was getting a bit dingy. Unfortunately, the bar doesn't open until later in the evening and was closed early, so we didn't have time to use it. It is possible to sit on the roof anyway, even when the bar is closed.

The room was supe nice, very comfortable. We rented 1 room for 6 persons (4 adults+2 kids) and we had two entire rooms with balcony and a great living room area. Breakfast included was great and the fact we were super close to Avenida 5 de Mayo but away from all the noise was perfect. You can go and have fun and come back to the hotel and have a great and quiet night. The pool is great and the spot to take pictures and relax is super nice. The beach is really close so you can have the best of both worlds.

Since I rented a car, I was looking forward to leave the car in a parking lot. We arrived pretty late and couldn't have a spot but we left the car in front of the hotel and I can assure you there is always someone taking care of the cars park outside, so no need to worry if you didn't get a spot in the parkint lot.

Location near the pedestrian walk with many shops, bars and restaurants. The roof terasse with pool and bar is nice. The rooms are large and the equipment functional.

I had different rooms, 101 and 201. 101 was towards the street with very bright streetlights and noise all night on a Friday. 201 had a window to the stairs so no privacy. A concrete building without carpets, overall rather loud.

very good for the price and value. staff are extremely nice. Very great Al’a carte breakfast. close to the downtown but still very quite, beach is 10 mins walk. it was very great to stay there: I would highly recommended to stay in this hotel.

some folks were partying a few times on the roof late night which is quite noisy in the rooms