An absolute pleasure. First point, the staff: They were incredibly attentive and friendly. Really gave us the VIP feeling, as if our wants/needs were the only thing that matters. Despite not being alone in the riad, we really felt like in our own cocoon. We wanted to order food, and they made the call for us as well as delivered it to the door. Same for reserving a table at a restaurant, making sure they (the restaurant) would keep the kitchen open for us despite arriving late. Also, checking on us during breakfast and cooking as we wanted Second point, the room/riad: As soon as you enter, you are taken by the handcraft and beautiful decoration all around you. Be it the fountain, the tadelakt, or the furniture, everything looks great and fits perfectly together to showcase the Moroccan deco style. Built on 3 or 4 floors depending on your view, it is relevant to note that there's a jacuzzi on the rooftop. We got the "Orientale" room, and let me tell you, probably one of the best rooms we have ever stayed in. Gorgeous decoration and fusion of modern equipment (for example, a perfectly capable AC) and traditional morrocan style. In addition, the bathroom is the master piece, a gigantic bathtub, enough to fit 2 people fully submerged and have some wiggle room, will be waiting surrounded by rose petals. Great to note that everything is made of tadelakt with some beautiful wooden accents. Third point, the location: Perfect location due to being very close to the entry side of the medina so you can park easily while still having at most 10 mins walking to reach the ancient walls or the other side of the medina.

Honestly, nothing. Just to point out, there is currently some construction being done in the surroundings of the riad, but that is nothing to blame them for, and it was very manageable as they only start around 9 am.

We loved everything about this place. The staff were extremely kind, the whole Riad had a cozy, friendly family atmosphere that made it instantly feel homey and welcoming. The decor was lovely and everything was comfortable. The rooftop was extremely peaceful, as was the atmosphere of the whole Riad. We appreciated how thoughtfully the Riad was put together: it was gorgeous and comfortable, but also practical and calm. Breakfast in the morning was great, and the dinner they prepared for us at our request on our first night was also delicious. When we asked if a fire could be lit for us in our room after dinner, the staff made it happen without hesitation and left us some extra wood. Our room was perfect and had a comfortable bed. It also had a fireplace and two chairs to hang out in, as well as an incredible bathroom. As per the promotional photos, our room had a vase of roses in it and rose petals artfully arranged throughout the bathroom when we arrived. It was an extremely thoughtful touch that we never expected to occur in reality, but we appreciated the gesture and attention to detail. The housekeeping staff was incredible and our room was kept absolutely spotless by them throughout our stay. The location is also great, just at the outer edge of the old medina. Not only does that mean it is quiet in the rooms, but it get you close to everything you likey want to see and allows you to walk and enjoy the streets. (As an aside, I got food poisoning during our stay (not from the Riad) and the staff were lovely and caring, even following up with me to see how I was feeling the next day and sending my husband up to our room with fruit for me when I did not come down to breakfast. We cannot say enough good things about the people who work here.) I would highly recommend staying here. We feel it was very reasonably priced and good value for money, plus our overall experience left nothing to desire.

The Riad was beautiful, a true gem. We loved relaxing here for 3 nights after Marrakesh. The staff made us feel incredibly welcome and their hospitality was simply top notch. Everyone from the front desk, kitchen to the cleaning staff were professional and super friendly and responsive to our inquiries. The Riad is in an excellent location that’s walkable to everything. Some days we just decided to hang out at the Riad to unwind because the atmosphere is inviting and cozy (almost like a luxury cabin feel). The breakfast at the Riad was delicious and the food offering was generous. We also tried the dinner which was super hearty and delicious. My kiddo also loved the turtle that made the Riad stay extra special. Thank you to everyone who made our stay feel like a home away from home.

Nothing. It was perfect.

Amazing find! This Riad is outstanding in many ways. The staff are exceptionally friendly and helpful in all ways. The riad is tastefully rennovated and the 8 rooms are all beautiful and originally decorated. As many others say the baths are particularly amazing. The breakfasts are delicious and not to be missed and evening meals definitely better than most you find elsewhere in the medina. Stayed 4 nights and enjoyed every minute of it. Would highly recommend Riad Chbanate. Loved it.

Our penthouse room was excellent, even prettier than we expected. We had panoramic views of the medina and sunset. The sunken bath with rose petals was a charming touch and the room was beautifully decorated and well thought out. We had lots is space and use of the sun terraces and hot tub.

If you prefer a little more privacy the bathroom is open plan with curtains, between the bedroom with a large seating area, and the private terrace, luckily we didn’t mind. Having a bath looking over the city is a luxury.

Greg & Samira made this already fantastic riad even better with their smiles, helpfulness & general wonderful hospitality! We stayed for two nights, they helped me find medicine for my ill husband & cooked the most delicious tagine that I’ve had so far in Morocco. The riad itself was absolutely beautiful! The bath tub was HUGE the bed comfy & spaces well decorated & kept! Stay here when visiting Essaouira & thank me later. We only hope that we make it onto the picture wall ☺️

Nothing, it’s perfect!

Very nice welcoming people, nice room that was filled with fresh roses petals when we arrived, great common space downstairs. As it was winter they had a real fire in the big fireplace downstairs and also provided us with all to make a fire in our fireplace in the room. It was lovely and added cosiness to our stay. They also had chess and other games downstairs that was nice to use as a chill zone after walking the city.

Wifi was working okay and I could work (though I don’t think it could handle video calls, for example).

Perfect location. Lovely quiet street, but easy walking distance to all amenities. The hotel and room were beautiful (much better than the pictures). The breakfast was delicious and all prepared fresh. The staff were on hand for anything you needed and the room was cleaned excellently every morning. The best hotel we've probably ever stayed in. We'd come back to Essaouira just for this hotel and it's incredible rooms, service, food and ambience. Stunning.

Onky fault was that the jacuzzi wasn't working. However, it didn't really matter as the room.was so spacious and relaxing.

A beautiful property in a fantastic location within the medina. Staff were very helpful, in particular Greggy. The breakfast was always very good.

We booked the panoramic suite as it was advertised as having a private terrace. Unfortunately some guests didn’t know this and so on many occasions we had random people literally walking past our room and looking in through the windows. Privacy should be a basic expectation when booking anywhere. After a couple of conversations with the staff, they did put a sign up which seemed to work and we didn’t have any issues for the rest of the stay.

One of the most beautiful hotels we ever stayed in. Very friendly and attentive staff and the rooms and the riad overall are just exceptional. Didn't guess from the photos alone just how large and luxurious those bathrooms are, and we really appreciate the quality of furnishings, floors etc in the rooms all individually crafted. Also the comfortable lounge and breakfast area in the court. A real gem, glad we had the opportunity to experience it.

Nothing