The staff were very friendly and always welcoming. The hotel is large and in traditional style. I was upgraded to a suite which was AMAZING. Huge suite with 2 balconies, 2 TVs a sofa and large double bed. Very clean. Breakfast was large room with purpose built tops with very huge choice. Chef in place to do pancakes or omelettes etc. This will be my choice of hotel when in Marrakech. I highly recommend it. Carré Eden shopping centre not far 10 minutes walk. Number 1 bus straight to Jammna El Fna right outside hotel.

Only the Wi-Fi. It did not work in my room. Everything else was fantastic.

Good value for money. The room was basic but clean and can’t really fault it. There’s plenty of places to eat close by.

The only thing which was a bug, was there was no safe and you had to give you keys into the front desk to get your room cleaned. Also the shower curtain was useless, the whole bathroom floor gets soaked when showering. Might be better if the shower curtain went round the shower instead of down the side towards the toilet.

Large Room with seating area and a sat TV with international channels. Hot water and heating or A/C. Very helpful and friendly staff - well educated. Underground parking with guard. Bus 1 and 16 go to the old Medinah if you don't want to walk. All kinds of food and shopping opportunities on the way to the Medinah. Recommended.

The Ambassador Hotel shows the fading charm of good old grand hotels - which I actually like. Unfortunately there it lacks the following comfort: not enough sockets for electricity, no kettle, ridiculous concept of the shower curtain (if you don't change this in a way that the water remains within the tub you should at least provide a water squeegee for each room because most people might want to reach the toilet with dry feet after someone's shower :-).

Good location, clean rooms and common areas, good breakfast

Reception staff not paying attention to the booking, causing confusion on arrival (just because 5 people are stood at reception doesn’t mean we’re all staying together, so don’t add random strangers to our group)

Good location in Gueliz, not far from the train station, There are lots of restaurants and shops in the area - it's certainly better to eat and shop in Gueliz while in Marrakesh than in Medina, which is good for sightseeing but not the best place to eat out. Our room was really big and buffet breakfast tasty.

The hotel was not too far from the airport in a great location with underground parking. It was very spacious, clean and most importantly the staff were very welcoming, friendly and helpful.

Our room was on the front, so very noisy at night. But that’s Marrakesh.

Absolutely worth every penny. The staff are absolutely friendly and the front desk are just amazing. I would recommend this hotel to anyone and everyone. Breakfast was amazing and the fresh orange juice just wow!!

I had a nice balcony and the weather was cool enough that I could have the doors open. The bathroom is really nice with great water pressure and temperature. The hotel is really clean.

it was loud, even on the quiet side of the building. But it was ok and I still slept great. I think it’s expensive for the space.

Breakfast staff are the best absolutely five star service.

Lovely bedroom but the shower is badly designed no water drain near the shower and had to put towels on the floor to avoid sliding health and safety hazard.

I loved that it was located near the city centre. The room was spacious and staff very friendly.

The room was quite cold due to harmattan and the only way to stay warm was to use the duvet.