The facilities of the hotel were really good and the breakfast was also good. The rooms were large and spacious.

Almost all staffs were friendly and good to us. But there was one person in the front desk who tried to scam us. He told us that its difficult to get taxi around 8am in the morning and offered us to get a taxi for 200 MCD to airport. But since i knew it was really expensive we had to reject it, but we got a taxi easily in the morning to the airport for 50 MCD, via indrive app

The breakfast was suberb,the room was clean.

The wifi doesn't work for 1.5 days from the room only at the reception.

Easy check in lovely big room & bathroom after the shower problem the staff were very good i was offered another room but i chose to stay in first one 408 as it was a nicer & more light i was feeling tired & abit stressed but the man on reception was very good & the next day after checking out at 12 he allowed me to stay on at the pool until late afternoon to enjoy swimming i had a very nice relaxing day.Thank you to all staff sorry i was abit ratty regards shower. Lovely clean hotel i will stay again Food & drinks very nice & reasonable price too. Lovely staff in the restaurant made me very welcome.

I arrived tired & really needed a shower after a long walk the shower came gushing out everywhere the pipe was broke i cudnt get it to turn off, the water leaked under the glass & bathroom was flooded right through in to bedroom, It was fixed straight away & the staff mopped it all up, but it was just something i could nicely have done without.

The location was nice and we were very close to the train station. Walkable distance from restaurants and just 15 mins walk from the Jardin Marjorelle and YSL museum. So if you want to roam around new Marrakech on foot, it is easily possible from the hotel.

Better pay online before arriving else you would have to pay extra than originally planned. The card machine was only charging in Dirhams, so they converted first our amount to Dirhams and then when you pay by card you will again loose money in conversion via the bank.

I discovered the swimming pool. The temperature was good for swimming. The pool was clean and you could sit at tables and eat breakfast or have tea. And the common room was very comfortable and attractive. The staff booked a wonderful entertainment at Chez Ali...a huge spectacle with performers, horses and riders, songs and theatrics. The food was varied, abundant and traditional. I wouldn't have missed this for the world.

The best of this experience was that walked my luggage to this hotel when my old hotel was booked up for several days. There was a spa within walking distance and night life if you are interested.

There was a person who works as a night staff and he was very helpful.In the night staff there was a man who was very nice and his nature and behaviour is very nice.He treats you as if you are his family.I have forgotten his name but he was a middle aged man.

This property charged me per night and it was separate.The other hotels I went to in other cities didn’t do this. The swimming pool timing is a fixed time and it shouldn’t be like that , if you come back late you can’t use it after 6 pm.

Stayed two nights in two seperate rooms ( was doing a tour in the middle of) both rooms very clean, spacious and comfortable. Hotel provided room services and fridges to store drinks. Staff were incredibly friendly, helping us print off boarding passes and offered to help us with taxis while offering great local knowledge. A small shop was next door to so easy to pick up small convenience items. Nice location too with a lovely pool to relax at.

My only issue with this hotel is that the WiFi at times would cut out a bit. But that really is all

Staff were all welcoming. Room was clean and practical. Shower was spacious ,enjoyable and comfortable with plenty of towels and bath mat. The location was convenient with many restaurants and cafes nearby and shop right next door. Nice communal areas throughout. Straight forward check in and checkout.

WiFi in my room was extremely weak and reception on TV was very glitchy and only a few available channels. I would have arranged breakfast there but I assumed they didn't provide that as the option wasn't offered to me on arrival as I am used to being offered that in other hotels. It was advertised having a mini bar but it was an empty fridge. Also no iron, hairdryer or coffee making facilities. Despite these small issues I would certainly stay there again as it was more positive than negative.

The location was great for travelling around the city, and good for local restaurants.

Facilities were good, clean, and well maintained. However, in one of our three rooms, the air-conditioning/heating was not working, and being December, it was a little cold at night. The hotel did offer to change the room on the last night, but my friend chose to remain in that room as we were all on the same floor.

Reception was excellent and the room was neat and tidy. When we had a problem with the air-conditioner, the staff responded quickly and sent someone up to rectify the problem. The breakfast was very good.

We found the shower bay, while spacious and looking very smart, had an apparent leak in the seal between the glass and the wall which meant water pooled on the bathroom floor. We did not realise this problem until night time and reported it to reception when we checked out next morning.