Overall a lovely hotel. Very clean. Plenty choice of food to suit everyone. Loads of sunbeds and no one coming down too early to get one. This made it very relaxing. Majority of the staff very friendly and helpful. The entertainment team excellent. They work very hard. Would definitely recommend.

It was a distance to the centre of Marrakech so you needed to get a bus or a taxi there. On many occasions the card to the room would not work and it was a trek to the main reception each time to activate. The space while is excellent is also a trek back and forth to the rooms and the main dining areas. Lots of what looks like wasp during the day. Did not appear to sting but liked the sweet drinks. They were a nuisance. They disappeared at night and the flies come out. Very breezy at night bring a cardigan or something warm to wear.

The room was clean and no issues with the room at all. The resort is set on a large plot of land with large pools and spaces for sport e.g. the gym and basketball court that we used whilst there. The restaurant is large with lots of choice for food. Staff were helpful.

Things to note for people looking to book: Clearly the hotel is outside of Marrakech’s city centre; we rented a car from the airport and we drove via the Palmeraie and Route de Fes areas (east) to drive into the city centre which takes 30-40 minutes each way. The hotel offers a taxi service but we didn’t need to use that. Some of the food options were not as good as others, but with the range of choices this wasn’t an issue - we did not get ill from the food.

The food options were great! Breakfast crepes were delicious! Staff was very nice and accommodating.

The bathroom is a little dated, and has a half glass in the shower/tub, so the water sprays everywhere. Make sure to request extra towels because you will need them. I arrived to the resort late at night, and the restaurants were closed. There was absolutely no food option, so I had to wait until the next morning to get something to eat. (So if you're arriving late-after 9:30, try to stop somewhere to grab a bite before you get to the resort)

It was far away from the madding crowd of the Medina. Fresh air. Food was good. Staff were really nice.

Few small details which means a lot to me like the towels were really old and some were a litlle worn out already. For a hotel rating of 4 star I think the guests deserves to have better towels. The cleaners do not really clean the toilets thoroughly. The indoor pool in the spa should at least, in my opinion, be heated because the water is cold (since it is part of the paid spa package), colder than the outdoor pool.

Peaceful. Spacious. Front desk answered all my detailed questions w no problem. They helped book my tours. Extremely helpful!

There was a sewage smell from time to time. I thought food would be available all day-besides snacks. I misunderstood that

The staff is exceptional! some went out of their way to make our stay memorable!!

The all inclusive service did not match my previous experiences in other countries where the food was available at any time of the day . in this hotel and in Moroccan all Inclusives hotels in general , there are times where the food facilities ( snack restaurants) are closed and no food available which is quite frustrating as you want to be able to eat when you feel hungry and not force yourself to eat at set times when on holidays.

At 1st we were bit surprised as to get room location further down far from the reception & pool, however after we slept on it & decided to stay at this bigger size room we've been upgraded into (as the highest level 3 member of booking.com😍) and the friendliness of the Staff's especially Abdel & Ayoub at the restaurant and ladies at Reception (she helped me quickly with the pharmacy to get my hubby meds when he got diarrhea after done with our magical diner show at the Agavay desert) that made our stay more wonderful as this was our 1st holiday ever to Marrakech!

Overall we don't have anything to complaint or dislike😉

Very friendly resort, great staff. Nice rooms with plenty of space, balcony or terrace, lovely pool and lots of sunbeds with shady spots for me! Wide range of tasty food at every meal to suit all tastes and no shortage of good quality drinks. The Halloween show we saw was really good fun and we thoroughly enjoyed all the trips we booked with the hotel around the area.

There are no prices on anything in the hotel shop which meant they changed depending who was working there. Also, it would have been very helpful if they stocked a few basic medicines.

The staff were quite friendly and service was quite good. We liked the fact that they had included a heated pool for winter time and there were also some other food options if you missed breakfast or lunch. They had also included these sports centre areas and provided equipment and card games to play by the pool. The buffet was quite good with different food nearly everyday. Theatre was very good. Kids liked it very much .

No Muslim shower in the room. They could have added a bit more to the outdoor shows and provided a variety of dances instead and made shows more interactive. More kids activities could have been better . .good food variety . There was no plain coffeee in restaurant . You press cappuccino latte and u get chocolate mixed in it .

The food was very good, so were the drinks, wines and cocktails. The rooms were very tasteful, but a long walk to restaurant. Pool was beautiful. Bus to city well organised.

Entertainment wasn’t great. The crowd seemed to want to dance and have fun but the DJ had other ideas. Also the bar closed at 11pm regardless of the people queuing for a drink, which I thought was a bit off. However the bar staff were fun and engaging.