The food options were great! Breakfast crepes were delicious! Staff was very nice and accommodating.

The bathroom is a little dated, and has a half glass in the shower/tub, so the water sprays everywhere. Make sure to request extra towels because you will need them. I arrived to the resort late at night, and the restaurants were closed. There was absolutely no food option, so I had to wait until the next morning to get something to eat. (So if you're arriving late-after 9:30, try to stop somewhere to grab a bite before you get to the resort)

The room was clean and no issues with the room at all. The resort is set on a large plot of land with large pools and spaces for sport e.g. the gym and basketball court that we used whilst there. The restaurant is large with lots of choice for food. Staff were helpful.

Things to note for people looking to book: Clearly the hotel is outside of Marrakech’s city centre; we rented a car from the airport and we drove via the Palmeraie and Route de Fes areas (east) to drive into the city centre which takes 30-40 minutes each way. The hotel offers a taxi service but we didn’t need to use that. Some of the food options were not as good as others, but with the range of choices this wasn’t an issue - we did not get ill from the food.

It was far away from the madding crowd of the Medina. Fresh air. Food was good. Staff were really nice.

Few small details which means a lot to me like the towels were really old and some were a litlle worn out already. For a hotel rating of 4 star I think the guests deserves to have better towels. The cleaners do not really clean the toilets thoroughly. The indoor pool in the spa should at least, in my opinion, be heated because the water is cold (since it is part of the paid spa package), colder than the outdoor pool.

The staff is exceptional! some went out of their way to make our stay memorable!!

The all inclusive service did not match my previous experiences in other countries where the food was available at any time of the day . in this hotel and in Moroccan all Inclusives hotels in general , there are times where the food facilities ( snack restaurants) are closed and no food available which is quite frustrating as you want to be able to eat when you feel hungry and not force yourself to eat at set times when on holidays.

Fabulous hotel with delicious tagines and morrocan food to try each day, as well as a good selection of salads, pasta, pizza, flatbreads. There is 1 heated pool and 1 unheated, which is perfect if you'd like to cool down from the sun. Lots of green space and sun beds with shade and sun. The rooms are lovely, comfy beds and balconies with chairs and tables. Good shower. Little fridge too. The staff were very friendly. There is a shuttle bus into Marrakesh at set times of the day which you can book for a small price. It's about a 30min drive into the centre of marrakech. I would return to this hotel and recommend to others.

The loud music from the animation box for most of the afternoon, but you got used to it. It would have been lovely to have a kettle and tea and coffee making facilities in the room.

The property was beautiful and clean. We loved the touch of the seperate ryads which were absolutely stunning and the rooms were gorgeous, cleaned daily and even some special touches from the domestic staff with petals on the bed etc. Food was great, massive variety and definitely something for everyone. Staff were all very friendly, weather was stunning and we just absolutely loved it. Would a million percent recommend the spa as well, £90 for myself and my husband for a full hamman experience and massage. Have never felt so relaxed. Don’t hesitate to book. Great holiday and although a little on the outskirts easy shuttle arranged by hotel that collects and drops off for approx £5!

The only thing that could have been improved was pool temperature! It was certainly bracing but it was January so can’t complain as the weather was stunning!

I loved this hotel. It's a little far from the center, but that was an advantage for me, as it gave me the opportunity to escape the noise and craziness of the city center. In our ryad every day we could hear birds singing. The hotel has a shuttle service to the center for an acceptable price. The food was good and varied. All the staff were friendly and competent. The pool and gardens are large, beautiful and well maintained. Exceeded my expectations

Loved everything

First I would like to say thank u for the pleasant stay.the property was abit interior but we managed to find it.The riad was beautiful, spacious and clean with lovely art pieces .The food was good with a large variety.The staff , some were nice and some not so.We wanted a taste of the traditional Morocco and we got it .i was grateful when my friend planned a birthday surprise and I got a cake.the itinerary was great we got to do a lot of activities in our short stay.The waiters in the pool area were the best.The drinks were refreshing considering the heat.My favourite part was the Salsa dance and the night entertainment.😎My friend enjoyed some Arabic classes.I liked how most staff could speak basic English .The gym was small but sufficient.Safe to say we enjoyed our stay

The reception was abit cold.On arrival at around 3pm we were soo famished and we literally had to beg for food from the kitchen who sent us away it was really frustrating and embarrassing 😳. the fridge in our room was so rusted we were scare of putting anything.one of my friend had an awful experience with the waiter while we’re dining when he openly snubbed her .

The swimming pool is fairly big, we enjoyed buffet whole our stay.

Definitely, they need to change all towels.. I think house keepers take care of many rooms, so room is not clean and they ignored what we asked for. Facility needs to get renovated.

Rooms were lovely and the swimming pool clean and big with plenty of sun loungers and umbrellas. Good variety of food and entertainment.

Check in staff we felt were not warm and welcoming as we would expect. There were Queue’s at the bar getting drinks, however the restaurant staff were lovely. There should be steps in the large pool. We witnessed several people who struggled at times to get out. We have stayed in Marrakesh before at an all inclusive where the shuttle bus to the city centre was free.