I loved the time I spent in Marrakech and at TCH! The hostel is beautiful and very well located, but its most valuable asset is its staff. I must say, the only “problem” I had during my stay was the earthquake that hit Marrakech on September 8th 2023, the day I arrived at TCH. It was, of course, a terrifying experience, beyond what we can call a “problem”. I do not have any special staff member I can name. ALL OF THEM WERE SPECIAL, FIRST CLASS STAFF MEMBERS. ALL OF THEM. When the earthquake hit, I was on the terrace. As soon as it ended, I ran downstairs and the first person I saw was a staff member from the bar, who asked me “Are you okay?”. He was checking that all guests were doing fine, that all were safe. Yes, the earthquake was shocking, but I will always remember how all staff members were present and with us, despite having their own worries and fears about their family members. I felt protected, cared for, I received information every time there was something available. I saw the staff members and the hostel manager constantly checking on different hotel guests, bringing cookies when we all were spending the night awake. I will never forget the earthquake, and I always remember the caring attention and care that the beautiful staff showed with us. On Saturday morning, breakfast was served, the bar opened, the facilities were cleaned, the reception area was providing information and slowly all was getting back to “normal”. But for me, this was not normal, this was beyond my expectations. I am more than grateful and humbled for this experience. I send all members of TCH my most heartfelt appreciation and respect.

100/10 for a reception ladies- so beautiful, nice , helpful and clever 🩷 Hotel was nice and clean . Amazing and sunny rooftop. Good food in restaurants.

The room smelled of dampness . There was no window in the bathroom , the windows in the room was faced to the courtyard so there was no chance of fresh air .

I stayed here for 2 nights as a single traveller ( 37 year old male) The 4 person room was a great size with one of the better beds i have seen while in a hostel, with great bedding, personal lighting and electrical point for convenience. Plus a curtain for privacy. Great communication with the hostel before i arrived regarding any questions i had. Very friendly welcome and simple check in. All the staff seemed to be happy and always happy to help. Large downstairs seating areas with bar for food and all sorts of drinks hot or cold. Upstairs terrace is a great place to get some sun with plenty of seating and sun loungers. Another bar also serving food and drinks. I needed to print out my boarding pass which the staff were happy to help me with for no charge. I had a late flight so i was able to leave me things in a storage room until it was time to leave, and that meant i could do some more sightseeing without having to worry about my things. They have security at the entrance, so it is nice and safe and very well looked after I paid around £51 for 2 nights. This made my stay great value for money. I will definitely be back and would also highly recommend 👌

Stayed here twice, upon arrival to Marrakech and after returning from a trip to the Sahara, because I could not have imagined staying anywhere else. Front desk is staffed 24 hours and they are all kind, helpful, and knowledgeable. Maps of the area are provided on arrival. Located in a great spot within the Medina. Lobby, restaurant, lounge, and rooftop are all amazing. Great bar with yummy cocktails (with alcohol in them!). Strong WiFi in rooms and all common areas.

Would be nice to see some organized events at the hostel to get guests together!

Ahmed staff was so kind and helping in every situation could possible. Room and beds are clean.

No cars accessible through the street hence walking distance required about 5-6mins

It was such an incredible experience! Marrakech is one of the best cities in the world, and I truly believe that only those who interact with its citizens can truly appreciate it. The hostel offers excellent conditions, with great accommodations, cleanliness, and a very comfortable atmosphere. The staff is incredibly kind and helpful—it was a pleasure to meet them, especially Younes and Ilham. Younes was extremely nice to us and helped with everything we needed. I believe he has huge potential in his job, and I noticed that he has extensive knowledge about many places, not only in Marrakech but also in European cities! Ilham was also very kind and helped us find the best souks and shop in the best stores at the right prices. Both of them gave us a deep insight into Moroccan culture and their perspective on the world, which, for me, is the most valuable thing I can gain from my travels. In general, all the hostel staff were very kind and attentive. In conclusion, this was one of the best places we have ever stayed. The accommodation was excellent, the location was unbeatable, and the people around the hostel were incredibly kind. It also felt like a very safe area. I really love staying at this hostel, and i am looking forward to go again to Marrakech and stay in this amazing hostel!

In our opinion, the hostel would benefit from a livelier common area where guests can socialize and have fun until late.

Always love the vibe at CH! Friendly staff and very helpful. Arranged taxi and sorted out a problem we had with no questions asked. Super cool. Clean rooms and bedding. Nice bar and roof terrace

People can actually smoke inside the property, in the open areas like by the pool or lounges. I’d say people should rather smoke on the open roof terrace.

From the first minute I felt very welcome. The staff was so lovely and funny and helped me with all my questions and bookings. They really care about you. We had a lot of good conversations, what I appreciate as a solo traveler. The Riad itself was very clean and beautiful decorated. If something broke the fixed it the same day. The sun loungers were super cozy and it was nice to have some minutes in the sun after sightseeing on the roof terrace. Everything is reachable by walking distance. The food was good but you also have tons of other possibilities near the place. I stayed in a 6 bed mixed dorm. The bed was comfortable and I liked the curtain for privacy. The water pressure was very good and you always had hot showers if you wanted. After midnight it's was not allowed to stay in the common area, so you always got a calm and good sleep. Thank you for everything it was a lovely stay, Zoé

The only thing missing was more storage possibilities in the room. It got quick messy even we tried not to be.

Beautiful riad and the location is excellent! Sharing an all female 8-bed dormitory was as expected. Guests were coming and going until late hours, but that was as expected. Having earplugs helped. However, it was nice to share each other's experiences and to pick each other's brains. There were two showers and two toilets in the dormitory, which were sufficient. I feel that the bathroom could have been cleaned better, though. Other guests left their hair in the sink, left their shampoo bottles and towels in the showers, and didn't always clean the toilet after use. Maybe numbered hooks could be a solution to the towel issue. May I also say that Hamza in the bar was very nice and helpful.

The hostel is just a great place, I stayed in a dorm with 7 other females, and we had 2 showers and 2 toilets. Each bed has its own curtain, reading lamp and plug. From the first night there was a great vibe and I made loads of connections. The rooftop is a big plus, to relax in the sun and escape the busyness of the medina. We also participated in the quiz, which was fun.

The only thing I can give as feedback: - the metal lockers make a lot of noise when opening and closing, so you might wake up other guests in the room - there was no lock available for purchase on arrival, I had to search for it quite a bit (because not all lockets fit)