The hotel is very nice, clean, with a beautiful view of the mountains. the staff is very friendly, kind and helpful.

The hotel according to the presentation on Google and in the reception has 4 stars but on Booking is presented as a 5 star hotel. The rooms have no soundproofing and everything can be heard from the adjacent room and the corridor. Also the music playing from the loudspeaker in the hallway at 6:30am was very bad. Of course we understand that sometimes you have to stop, but to wake up the guests by the adjacent construction of another part of the hotel at 7:30 is unpleasant. The last kilometer of the road to the hotel is not a road, it is an offroad road.

The best thing of the hotel is the view. It sits atop a mountain. You'll feel as if you're on top of the world, looking down below at the small houses dotted on the hill sides all around. Some clouds were all over us, while some were much below. We could only see one or two snow-covered peaks of Himalaya-Langtang Range. Couldn't see Everest because of the persistent clouds. Apart from the view, the staff were excellent. Rooms were large and clean. Quite a few options at breakfast. Overall it was an amazing experience.

Price was pretty high.

The location is awesome and the views were fantastic , very worthy to wake up for the sunrise . Another thing very important for us was the great attention and attitude of the whole staff , definitely they make the stay very comfortable , awesome job from their part .

We had the fortune to be upgraded to the next category , which we really appreciate , but unfortunately for us there’s a construction of the hotel in front of it , and the next day 7:30am they started it , it wasn’t very nice to hear that so early . Also one very important thing we had , it was that the heating system wasn’t working properly , we called reception and they sent maintenance , they “fixed” it but the whole night definitely wasn’t comfortable , a little bit cold . Although is not hotel fault , is worthy to mention that the road to the property is full of curves and there’s some part that is difficult to access since there’s no paved road , so if you have motion sickness be aware of it

Have been to different countries and hotels but this experience at Mystic Mountain has been and will always be amongst the toppers! They are absolutely stunning with every possible aspects of service and cordialness! As soon as we reached there, they upgraded us with one of their finest rooms having massive balcony with a swing and unbelievable scenic view from the height, and my daughter just loved it. Both of their restaurants are very presentable and serve tasty foods with stellar view as well! Must say about the warmth ensured by Mr. Umesh Khadka of Mystic Mountain, who had been terrifiic! Besides, Ms. Tamang from their reception and Mr. Niroj as well as Mr. Acharya from the restaurants had been so good and hospitable! Thanks so much! The hotel itself is a gem to look around, with so many scenic spots to chill, roam around and take pictures at with family! A must go place...cheers!

Breakfast was very good, we love it. "Hotel Mystic Mountain, Nagarkot" I was impressed by the efficient check-in/check-out process of the hotel. They allowed us to check in early, at about 11:00 am normal time for checkin's 2:00 PM. Their customer service is also commendable. The best stay ever. The environment was pleasant and welcoming. The Room was spacious and comfortable, and the amenities were top-notch, with helpful and friendly staff. I would definitely stay here again in the future.

The property is very amazing with panoramic view of surrounding. The location is city escape where refreshing environment will treat you very nicely with mesmerizing never-ending eye-catching view of Himalayas! The check-in process was smooth and the staff were very courteous and attentive. The room was spacious, modern, and immaculate, with a comfortable king-size bed, a large desk, a sofa, a divan and a coffee machine. The Wi-Fi was fast and reliable, and the TV had many channels to choose from. The bathroom was also very clean and well-stocked with toiletries and towels. The hotel had a fitness center, a spa, and a infinity pool. The breakfast buffet was delicious and varied, with both western and Indian/local dishes. I also tried the room service and the restaurant, and both were excellent and reasonably priced. The hotel exceeded my expectations and made my stay very pleasant and relaxing. I would definitely stay here again and recommend it to anyone visiting. Thank you all Tamang!

Nothing

It was great, no complains! Great location, loved the big and spacious balcony, beautiful infinity pool! The staff are super nice and helpful, the check-in and check-out process was flawless. The wifi is super fast and a great place overall.

Please remove the weighing scale from the rooms - it does more harm than good. The bathroom also makes a bit of noise so some of the appliances might need upgrading. And the TV is really small!!! MIght as well not have it.

Picturesque location. Well furnished rooms with a nice view of the valley and mountains. Excellent hospitality. Good choice of food and drinks. A highly recommend 4 star property in nagarkot. We chose this property for a night stay in nagarkot. Front desk manager, Mr. Umesh took special care of us to make our stay a memorable one. Thanks to him and his staff for their hospitality.

We missed mountain views and sunrise due to bad weather. Need to plan another trip to mystic mountain during the season of clear weather.

Excellent resort with a stunning view of the mountains from most of the rooms. They have a good sized outdoor swimming pool and hot water jacuzzi. My kids liked it very much while enjoying the view of the Himalayan range. The resort is beautifully designed and each room interior is thoughtfully decorated.

Price seems to be a bit higher.

I've been to this place before and would still recommend it to friends & family as its an amazing get away, detox destination. away from city hustle and bustle.

Halal food is not available! The property is dealing with people from different cultures and from different parts of the world. Its still a shock that Halal food is not available at the property. I've given this feedback previously as well and was shocked after 1 year of my last visit still Halal food is not available. this is the only thing that put me off.