Our stay at Shambling Boutique Hotel was both an amazing start for our visit to Nepal as well as a beautiful gift for Christmas. Every little detail was so charming and full of heartwarming hospitality. It started with the smooth and welcoming pick-up from the airport, the warm reception, and continued with the tastefully decorated room, the perfect cleanliness, hot water (in Nepali winter) and the incredibly cosy bed. he food was just another highlight: breakfast set in the serene garden and dinner in the restaurant under the Christmas tree, we enjoyed every delicious bite and sip. But what stood out the most was the skilful and truly caring staff. Whenever even a hint of a wish arose, someone was already there to make it come true. Always gentle, always with a solution right on the spot and always with a bright smile. This is hospitality at it's best.

A friend was staying at Shambaling when I came to visit her, and I was immediately impressed by the hotel. I am a Buddhist, so the hotel's location near several major monasteries - including Sechen monastery - and the Buddha Stupa was a big draw. Additionally, the hotel's amenities - the quality of the rooms, the quality of the restaurant and the variety of the menu, the design and decor - were far better than other hotels I had looked at in the neighborhood, for the same price range. Shambaling is a strong competitor for the Hyatt, in my opinion, at a much better price. When we arrived, the hotel staff turned out to be extremely attentive and competent - quick to anticipate our needs, always inquiring after our welfare, and available at all times of the day and night. When I came down with a stomach virus, the staff really showed what they are capable of: they sent up custom beverages and food, went out to buy me medicines, dealt with cleaning issues, and made sure I was ready to travel. My partner also took advantage of the in-room massage services and received a series of very professional massages that she found transformative. All in all, I can highly recommend Shambaling. We will be back!

The hotel is somewhat hard to find - tucked away in a small side street off of one of the main roads. A couple of taxi drivers couldn't find it, or needed me to navigate. Is that a negative? Not really. It's also good to know that the hotel is right next to an active monastery whose monks start practicing at around 4 am, so rooms overlooking the hotel garden are best - very quiet.

I've been coming to Kathmandu for 14 years and have stayed in a number of different neighborhoods around the city, however this was my first stay at Boudhanath. From the moment I arrived, the staff was extremely attentive and this became even more evident when I came down with a flu on the evening of my arrival. They bent over backward to provide me with foods I could keep down and even offered to get me medicine. Even more important, my room was exceptional: modern, spacious with separate sitting area, mini bar and fridge, separate desk, huge soft bed with beautiful linens). The wi-fi was excellent. The included breakfast (once I could eat again) was delicious and offered a varied menu. The location was a mere 10-15 minute walk from Boudhanath Stupa. And the price was perhaps a little higher than I normally pay, but affordable. Bottom line, it is the best hotel I've ever stayed at in Kathmandu and I will stay here from now on.

Absolutely nothing

The restaurant staff was very attentive and professional, and an elderly waiter in the lobby was very helpful and friendly. On the first day of our stay, the salesperson who greeted us was not very professional. There is something wrong with the hardware of the room.Even though it was handled properly, it was a awful feeling. But on the second day, the manager of the hotel came to us and found a way to remedy the situation.It's still great and deserves praise.

The professional quality of some personnel needs to be improved.

We were very impressed by the kindness of the staff. They were always willing to help e.g. carrying the luggage, booking taxis and offering instructions and in room service. The hotel was a calm oasis around the chaotic city. The food was of high quality and the room service offered traditional dishes that were well made and comparably affordable. In general, the hotel has has a character and it is not commercialized.

The entire team at Shambaling Hotel contributes to a comfortable and unforgettable stay. This was my second time here and the hotel once again exceeded my expectations. Everything revolves around hospitality of the highest level. The hotel is situated in a nice quiet area and the garden is also a nice place for a great breakfast. Thanks for the excellent stay.

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Very friendly hotel with a quiet garden in a great location. Good facilities and nice spa area.

The beds were uncomfortable so we did not sleep very well

After coming back sick from the mountains, we were lovingly cared for by all the staff of Shambaling Hotel. You cannot wish for better care than here. Many thanks for all the good care, the attention and the great food. We are very grateful. We come back!

everything is great.

Good vibe , clean, staff was helpful and kind

Restaurant food choice could be more vegetarian friendly . Carpet of the corridor could be considered for a change .

Friendly helpful staff, very accommodating Quiet, good location near Boudhanath Nice massages Very cleaj

The locks were pretty, but a big hassle No swimming pool or spa