The room was spacious and the spa bath was fantastic. The bathroom was stacked with towels which was great. The bed was very comfortable and didn't hear any noise outside the room.

The room is a little dated and had a few things broken/missing.

Nice rooms... Air conditioning... Spa bath... Clean rooms...

I checked in after hours... And picked this hotel because of 24hr reception... However the male receptionist was very unpleasant, confrontational and threatening... A quick call to the manager sorted this( thankfull).... Upon checking out they confirmed they had received my complaint and the receptionist had been spoken too... Paid just under $500 for 2 nights... Taxi fare from airport was $90... If your flights arrive in the wee hours of the morning and you looking for a place to rest before you start your adventure... This place is not the one...

The cleanliness was average. The bed was very comfortable and good selection of different pillow thickness. It was wonderful having a corner room, a real treat. We had the odd thing happen that on the Sunday the room was half serviced? Our towel were taken away but not replaced. Rubbish was taken away but no new bag? It was odd but didn't bother us as there were loads of towels provide. The facility could cut down with only replacing towels on the floor? Something other places do?

Nothing really, see above comments.

The room and bed were very comfy,enjoyed the spa bath a lot. Was quiet so we didnt get disturbed by the traffic or other people which was great.

Only thing/s we didnt like too much was there wasnt a tea towel to dry your dishes as well as no dish washing liquid to actually watch the dishes with. There wasnt any little milk things either to go along with a coffe or tea so had to get our own. Also it took a long time to get the tv started everytime you wanted it on . Other than these small things we were very happy with the room and hotel.

Very good location for Mt Smart Stadium, we walked - took around 30-40 minutes. We had a great quiet clean spacious room. Bathroom looked to have been redone recently - very nice. Great shower pressure! Staff on reception were helpful and friendly. Plenty of easy (and free) parking.

A bit pricey, but in line with other options. Would have been nice to have some milk to go with the tea/coffee etc. There were no coat hangers to hang clothes. Wi-fi patchy - had to use data. Just small things - overall we were very happy.

I loved how easy it was to find coming off the motorway and the room was amazing I absolutely enjoyed my stay and it was close to shops and the venue I had my sports comp was just around the corner.definately coming back again the staff were super friendly aswel and the spa was amazing thank you so much best western ellerslie

The spa bath drain plug open and close notch didnt work but I managed to drain it out would've been a bonus if they had toothbrush and paste aswel bt no biggy and was quite expensive for the goodies in the mini bar but other then that was an amazing stay

I really loved the fact I was able to have a 12pm check out time and there was no charge. Staff are friendly and helpful, would act very fast when I needed assistance.

The floor tiles in the bathroom are quite slippery when wet due to there not being any partition for the shower the whole floor would be wet after a shower, had to lay the floor covers and extra towels on the bathroom floor so the kids would slip and get hurt. When some one walks around in the room above it makes quite a loud noise, especially at night and in the early morning.

The room was amazing! It had a spa bath and the room was fitted out nicely. Very comfy bed and the lighting is great. The bonus was the lazyboy chair to sit in instead of the bed. Great security on sliding door, felt safe and had a great nights sleep. I like that you can park right outside your room on the ground floor. Breakfast was also good supplied in their onsite restaurant. Clean room and fixtures!

The staff at Best Western Ellerslie were so helpful, whether it were providing advice for getting around the city or getting extra supplies for our room. The facilities were great, clean and comfortable. And location is superb! Easy to get to and from. At the top of the list should we need accommodation in Auckland again!

Nothing we didn't like, just wish we had more time here to try out the pool!

We didn’t end up having breakfast in the pavilion we woke up late but we cooked breakfast in the room and everything was there and we forgot butter and reception were kind enough to let us take the little ones out on table so very satisfied and we drove 5mins down the road to countdown so everything was within driving distance. We stayed for the homecoming of the warriors so we were right down the road from the fields which was even better. Definitely recommend.

Very busy road with police that night but other than that it was primo.