Great little hotel in the centre of San Juan el Sur. Room was nice with good wifi, air conditioning and private bathroom (w. hot water). The room also had a safe and hanging space for your clothes. Lots of plug sockets! Breakfast was also really good with a choice of 3 dishes (typico, pancakes and breakfast burrito) plus coffee or juice.

The bed sheets were of poor quality with some holes/worn areas which was a shame, the bed was comfortable otherwise. The door to our room didn't close properly (gap at the top, was not a safety issue) which meant you could hear anyone in the restaurant downstairs. As it was low season we didn't really have too many issues but I can imagine if the hotel was busy that might have been a problem. Hopefully something the hotel can easily fix! As a vegan I was able to have the modified typical breakfast so it was nice to be catered for but a shame I couldn't have a choice as the others did. There was an outdoor shower and roof terrace but both seemed to be under maintenance - these would be great if they were open!

Location was perfect. The property is one very short block to the beach and is surrounded by so many choices of good restaurants and shops.

The only negative was that twice in 2 days the water cut off. The staff was very quick to respond and they fixed the problem very quickly.

Comfortable and very clean. The service was great from beginning to end, this includes the restaurant as well.

Unfortunately, there's no parking area, only in the street which is something bad, even if there's a lot of vehicles outside, anything could happen. The good thing though is that they have a security person taking care of the vehicles that are only in front of the Hostel and Restaurant.

Beds are amazing , really comfortable, we stayed during raining season so we stayed most of the time at the room, very cosy, perfect for my wife and my children to enjoy a nice movie night

great locations, steps from the beach, with awesome staff and an attached restaurant

no complaints, we had some plumbing issues but we were immediately moved to a different room and the maintenance staff seemed to have everything fixed asap

I had a great stay at El Caite! The room was super comfortable with air con & hot water, comfy bed and clean bathroom. Great location, very central and walkable.

We loved our trip to El Caite! The moment we stepped in we were attended very well! The rooms were clean and orderly, the breakfast was delicious, and most important of all; it was safe and close to all the best restaurants and services we needed! Will come again!

great location, good room, on-site restaurant & sports bar.

power would cut out a few times a night, had to ask to have the water turned on during the day.

I would like to compliment the entire staff for being so professional. With smile on their faces, they have been really very impressive in their service. Always trying to help me with my questions and requests

Is a little noisy, especially in the first floor rooms

We liked everything about the hotel: the comfort, cleanliness, breakfast, etc. Also the staff was very friendly, helpful and flexible. We wanted a later check out and a later breakfast one morning and both were no problem at all!

Nothing!