The entire experience was fantastic! i had some specific requirements such as an early check in as i arrived at 4:30am. The hotel staff accommodated and helped as much as they could, even if the hotel was fully booked. I was first given a room with no view at all, facing another building. i requested a change and they accommodated. I would especially like to thank Ms. Tya Chahoud for her exceptional service, and the follow up. she not only helped but actually followed up to ensure that my needs were met. Others that were very helpful was Mr. Hemmed and Mr Manivel. this is definitely going to be my holiday stop whenever i'm next in Muscat. Thank you for such a wonderful experience.

I think this is something tricky to handle, but the air traffic can sometimes bother, especially when in the night. but this is NOT a huge issue. I hope the breakfast can be a bit cheaper. i didnt opt for breakfast as it was about $13, as there are small tea houses that can provide a good breakfast for about $5. i did not use other facilities so i'm unable to comment. overall, there is nothing that i strongly disliked.

Regarding the Room First, I love the color scheme. It is very calming and makes me feel relaxed. Second, I love the furniture. It is all very classic and timeless. Regarding Breakfast Food is amazing and wide range of food is available, nice pool view , good staff and waiters specially Muna Al Balushi she was mazing and very helpful. Pool is very nice and clean , Also nice music. everything outstanding i hope i will visit again and again

Most likely, I don't, but I was worried about getting lucky. Fortunately, I didn't, and I was very proud that everything went smoothly. Thanks to all the staff there for making it a wonderful time.

The staff at this property are all great! They all go above and beyond to make your stay comfortable and also we thank to Michelle , they’re working in car rental and they was gave me a good service , We are definitely gonna go back to this hotel Please The Manger of (Holiday Inn Muscat GHI) give your staff awards!

On the 16th of Nov the hotel decided to do a maintenance from 1 am to 4 am and to SWITCH OFF ALL RUNNING WATER, meaning no chance of using your bathroom. However, we came all the way from far away to stay and attend a wedding on that day! Which means that our plan is ruined because we needed to came back early to be able to use the bathroom. No enough farther notice and even we used to get breakfast free before but in this stay! Nothing.

The Hotel is done in a nice modern style, excellent rooms and lift system. A nice smallish pool and very handy for the city centre Mall. The icing on the cake is how all of the staff are. They all seemed so genuinely happy to be of service and ensure that you have a great stay. At breakfast, the staff were fantastic and couldn’t do enough for you, they really made my stay so much more than I was expecting. The beds were very comfortable, with a good room size. All in all, a great stay. Well done and a huge thanks to you all at Holiday Inn, Muscat.

If I am pushed to make a minor criticism, it would be that the shower temperature could be a little hotter.

This is the best Holiday Inn I have ever been, I'm a regular customer to Holiday Inn in the UK, the difference between Holiday Inn in the UK and the Holiday Inn in Muscat Almawalih is great, The Muscat one is stylish and modern, it is very clean, it has very friendly and helpful staff, large rooms with single, double and king size beds, it is your choice to choose the bed, rooms are equipped with all facilities, the building has 3 fast lifts. It has more than 50 types of continental plates in breakfast including the juices, different types of teas, coffees, in addition to fruits, variety of side plates, 6 types of cheese, English people will not miss the English breakfast which they will find there among the different plates they offer, breakfast serves all types of pastry, omelette cooked on spot, etc, this hotel is located 15 minutes drive from the International airport and very near from Mucact centre as the taxi driver told me, it has many Malls nearby, it has a brilliant central Air Condition which distributes coolness to all rooms and rest of the hotel , 24 hours, soft and quite music in the corridors for 24 hours too, you can not hear it inside your room, the WiFil is very powerful, the swimming pool and gym are fine, the hotel has a steam room too etc. I never hesitate to stay in it again. this Holiday Inn has its 4 star rate which is well deserved.

I left the hotel yesterday morning and I do not find any negative issue to comment on.

the stuff are extra friendly , Mrs Mouna made us feel overwhelmed by her attention and care for every details , the stay at the hotel would be unforgettable and joyful if the A/C sound was a little less annoying . but in general i would strongly consider return back to same hotel.

the access from the basement parking to the room was blocked due to renovation without prior notice and there were no clear instruction on how to reach the hotel rooms without the need to go outside in the sun and get back in to the hotel

We had a lovely stay! Our room was comfy, clean. The people who work there were friendly. Especially AbdulRahman he is work at the front desk, and he was very helpfull. and We thank to Michelle and Esam, they’re working in car rental and they was gave me a good service , We are definitely gonna go back to this hotel if we stay in Holiday Inn Muscat GHI again. The breakfast and service was nice and fast. I would stay here again and would recomend this hotel to anyone.

NIL

We had a lovely stay! Our room was comfy, clean. The people who work there were friendly. Especially FEASIL he is work at the front desk, and he was very helpfull. and We thank to Michelle and Esam, they’re working in car rental and they was gave me a good service , We are definitely gonna go back to this hotel if we stay in Holiday Inn Muscat GHI again. I would stay here again and would recomend this hotel to anyone.

NIL

The staff were amazing , especially the bar downstairs was outstanding, and special thanks to Arash, he was wonderful, friendly and attentive to the customers. I will definitely be coming back. Lovely experience

The facilities, pool and restaurant could use some upgrades. They need more food options. Rooms could use some extra toiletries and definitely needs mini bar

Quiet and relaxing hotel where the staff was friendly and helpful . The food was of good quality and was well prepared and presented .

A few English speaking channels on the television such as news , documentaries , movies would be better for the international guests that not speak the local language .