The staff were very friendly and went out of their way to help. The room and bed were comfortable and very well presented. When the initial room had no hot water, they immediately upgraded the room to a suite. The only thing I would suggest is to supply a single information sheet on things like the safe, dinner and breakfast times and various other facilities in the room and hotel.

The only thing which let them down slightly was the restaurant. We asked for bread with our dinner on three occasions, even reminding them but to no avail. Steak which my wife only eats well-cooked was extremely rare. We ordered a glass of wine and a pisco sour, only the pisco sour arrived. The food was overall very good and the restaurant very nice, so it was a shame such a small thing affected the experience.

Hotel was cozy, clean, and with a fantastic staff. Food was superb. We had breakfast, lunch, and dinner on different days and it was a pleasant surprise to have an excellent Peruvian cuisine so close. A major thanks to the attentive staff that helped to not only book a city tour but also helped us negotiate the service. I would go back.

We went to a conference that was held near the hotel. Location was appropriate and perfect for our needs. However, it is a bit far from the more tourist places. Transit was a bad experience all-out and should be considered for your travel plans.

The rooms were spacious and the location is great. Staff was mostly helpful - i was checked in by Pia who was just and amazing person, bubbly, efficient and so helpful - even suggested some great places to go and eat as i wanted to explore the city outside the hotel

The aircon was lacking or not functioning well. The water was not replenished and one had to pay for the coffee in room? Weird. Gym was a total disappointment

staff was amazing - everyone from front desk to maintenance was pleasant. the room was spacious and comfortable with lovely furnishings / decor and a bed that invited lounging and deep sleep. not much street noise considering the heavy traffic in lima.

The neighborhood is great !

The laundry and the taxi service are very expensive. There was no water bottles every day

kindness of the staff. They take care of my allergies when i was invited to New year's Dinner. Dinner i must say was a totally experience.! The room i got was big enough. Comfy bed. Clean bathroom. The a/c runs quiet and smoothly.

Just two. Hope it will for better. My room was facing to the street and i hear some noise from outside. They told me was sound proof but still. The breakfast was good but not too many choices.

A hidden gem; an oasis of peace and calm in a very busy city. Exceptional staff.

Staff facilities location

Can’t think of anything

Very nice rooms with comfortable beds. Clean.

Breakfast. Not many varieties of vegetables and fruits.

Everything the staff was amazing especially Miguel he went out of his way to make me and my family feel at home. Thank you.

Nothing it was great