One of the best places I stayed in Cusco. Super recommendable for relaxing and disconnecting periods. The staff attention, the facilities, the alpacas (yes! alpacas!), the view and the mountains surrounding the place were everything we looked for.

I compared to other offerings in Cusco and Urubamba and the restaurant offering could be better. For the prices we paid, I expected a much better breakfast (like andean bread, finding the plates and drinks refilled, or tamales) and more Peruvian fries (potatos) in our dishes. I had a higher expectation of the restaurant (of course if we are in Peru and in a 5 stars hotel). But I say this more as feedback because overall it was good (like a 8 of 10). Prices are bit expensive for extra activities, so prepare your wallet for that, worth it but a bit expensive. Anyway, you can find alternatives going to Urubamba town, in case you stay in Casa Andina more than 3 nights.

The staff made this stay. Very happy and attentive. Javier in particular was great! We had booked the jacuzzi and steam room and without asking he came to pick us up in the golf buggy from the bungalow we were in. This was so welcome and a lovely surprise as we had a very long and tiring day and it was little touches like that that were appreciated. The open fire in the bar area was fab. Lovely to unwind with a cocktail or a glass of wine and have a meal there. The staff also helped us book a private tour of Ollaytantambo, Moray and Las Salinas. I highly recommend that trip. Very interesting and the guide was fun. It’s a fantastic base to acclimatise before Machu Picchu. Amazing trip all round. The gardens are exceptionally beautiful. How lovely when the gardening team also says hello! The staff have been through a lot with many tourists deciding not to travel. It’s so sad. Please go as they really do depend on tourism and deserve to be visited. You won’t regret it!!! The array of food at breakfast was great. Nothing you could have wanted that wasn’t provided.

All was fantastic

The hotel offers many amenities and activities for you to try so you don't have to leave the property to have a fun filled day. They have alpacas onsite and you can feed them, and they have massages and other cool activities to choose from.

The hotel is located a bit off the beaten path and there's not much else around it. Ollantaytambo, which is the nearest town, is about a 25 minute drive away. Otherwise, the hotel compensates by having things to do at the hotel which is nice.

breakfast was exceptional. varied food options. very rich. very clean. The hotel is very beautiful. clean and staff very friendly and helpful. The rooms are super spacious and comfortable. very relaxing.

the wonderful hotel but there is nothing to do around it. It is one more hotel to rest from the whole trip. Nice hotel but I stayed two nights and got a bit bored. I recommend that you do tours from this hotel and you will have a wonderful time since you will have an excellent breakfast and you can go on a tour and return to rest at the hotel. the staff has many tour recommendations.

It is very beautifully designed with vast gardens and pretty chalets. Nice extras like local arts and crafts for sale, an alpaca to feed.

They play terrible and very loud music during all the meals, sometimes different tunes in different parts of the hotel. Some quiet pan flute local music would be much more appropriate.

We stayed in this hotel for a week, and enjoyed every minute of it. The rooms are very clean and cozy, beds were perfect. Breakfast is great with lots of stuff. We especially liked the tea station offering local herbs. Also, 4 cute baby alpacas are visiting the area every day to polish the ideal Andean landscape.

This place was truly special. Beautiful and relaxing gardens and breathtaking views. Good activities such as star gazing and alpaca feeding. Good breakfast and nice rooms with lovely view.

The spa facilities could have been better. They are basic and outdated. It doesn’t really look like 5-star hotel spa.

Switched to this hotel after staying at another one which was bad. Room was great, clean & views across the mountain amazing! Staff are friendly, attentive & nothing is too hard. Breakfast buffet is really good!

Dinner menu is limited however food is good!

The setting Large room

No air conditioning or fan, windows didn't open. That made the room hot and stuffy even though the nights were cold 39*

very friendly staff, great breakfast, fun grounds for the kids and great hot shower.

we were 4 people in a room (two young kids) but we found the double beds very small and uncomfortable for sharing. that's why we ended up switching hotels.