Puro Hotel Łódź is the best hotel we’ve stayed in a while. Definitely the best in Łódź. Helpful and very friendly staff. Great SPA facilities (the best massages ever from Weronika!). Special mention to Sylwia and Kasia who went above and beyond with a service during breakfasts (a great selection of food). Thank you very much for making us feel so welcome. See you soon Puro! Gośka and Nick.

Everything was perfect. We couldn’t fault it.

Fantastic style , Superb food , Beautiful hotel with very high standards , Fresh and smart , friendly staff , fantastic location

Parking! it’s a joke! Arriving with 2 dogs and 1 year old while 8*C and heavy rain outside -to be told that there is no spaces to park and advised to park across the street on shopping centre car park. long story short we’ve managed to secure muddy spot under the tree by hotel. hotel has got over 100rooms with 17 parking spaces - joke No managing system for parking at all- should be advising guests about limited parking spaces in advance , or asking to secure their spot as there is only few in hotel - big problem for guests. Definitely worth it / if you lucky to park somewhere 😂

We had a great stay at Puro. The room was cute, well-designed and clean and had a great view of pretty buildings across the street. As we were there on New Year's Eve, we could even see a fireworks show from our room. The staff were helpful and kind, and took the initiative to offer us a room that was accessible by stairs when they realized I hate elevators. The restaurant which provides room service had delicious food, and so did the cafe. The hotel is located right in the center of Lodz, across the street from a major mall and restaurants and a ten minute walk from the main central strip.

My only suggestion would be add coffee and breakfast as an option for room service.

The hotel is very well maintained, room was spacious and comfortable. Also 15min walk to Piotrkowska street. We came with our dog, the staff welcomed him very nicely and we weren’t charged pet fee. Since their underground parking was full, we used a free one in Manufaktura which is just across the street

Since we came with the dog I went behind the building where a parking is and it’s super dirty- bottles, rubbish. Could be better maintained but not sure if hotel management can do anything about it, if they are responsible for this area

High quality for moderate price! - Amazing view on Łódź museum! - Big and comfortable bed - Clean and renovated bathroom, with everything you need : towels, hair dryer, shampoo, conditionier, tropical shower. - Free coffee, chocolate and tea in the lobby + 2 water bottles inside the room - Friendly staff

It is hard to complain, but I will try :) - In 1 bedroom rooms, almost no privacy in the bathroom. Only curtain separates you from seeing what is inside, and curtain is out of the bathroom. - If you want to eat or drink something inside, you will find there only 4 small glasses for water

Fantastic hotel with a welcoming staff and incredibly comfortable beds. The rooftop views are simply breathtaking. The hotel offers a spacious gym, a relaxing sauna, and a serene relaxation room, making it a truly wonderful experience. If you are planning to visit Łódź, I wholeheartedly recommend staying here.

The breakfast could be better, more options, more fruits would be nice.

Bed was comfortable. Staff was helpful. Being able to control lights and tv with tablet, even check out on it.

All the lights blaring up when you open the door wasn't great. Makes it hard to leave the room without waking up the other person if they're still sleeping. In general was clean but there was some red sauce spilled next to the window by someone who came before us and it wasn't cleaned up. When we left it was still there so who knows how longs has it been there.

It is the best place in Łódź. Great location, perfect view from the room to the beautiful palace in the center, friendly staff, modern and great- equipped hotel and rooms, a great restaurant and even its own coffee shop with good coffee and tasty desserts. We spent New Year Eve in the restaurant with jazz music and delicious meals. There are a roof bar with a great view, a nice gym and even a cinema. We fell in love with PURO ❤️Highly recommend this hotel!

I have booked the room without the breakfast and declined the option of buying it at the property as it was quite pricey. I have however bought a simple, one option breakfast at the hotel’ s cafe ( for 1/3 of the original/ full option breakfast and it was delicious. I loved the deco, especially the beautiful window with perfect view! And the location is just perfect; opposite Muzeum Narodowe, very close to Manufactura; the shopping, eating, culture and entertainment complex

No bath option

I think I can speak for our whole group when I say that this hotel definitely overseeded our expectations! Everything is new and very functional and despite it being very modern and artistic it felt very homely. - The check-in process was easy and quick and the reception owners were very very friendly. - It was easy to get from floor to floor with the elevator. - The rooms were spot on, not only were they comfortable, they had everything you need, plus the great view and a perfectly working TV plus TV system - I ended up watching whatever I wanted. - As we were there on the busy weekend of September of the light festival I can easily say that I am happy we chose this as accommodation as it was close to the start of the party. - On the first day I had the pech to twist my ankle quite severely/ The girls (big shout out!!) at the reception were super supportive and found ice-pack after ice-pack. This is also how I know that the TV systems work perfectly as I spent the next morning and a big part of the afternoon just chilling and watching TV. - One of the best things is that you can go down and get yourself tea or other beverages at any moment of the day - this is superb! I got hooked on the hot cocoa. - Excellent breakfast, we have stayed across at the Vienna House and they can not even closely compete - there was everything plus a lot of gluten-free, vegan, and other options.

The only thing that I can come up with is the parking spots - There are just not enough spots and if you are not the first 20 by check-in that you just won't be able to park your car. There are many solutions in the surroundings but it would be nice if this would be clearer or on a reservation base. I do not even care how much I have to pay as long as the car is "safe". I fully understand that there are just not enough posts for the rooms but it would be nice if they would have some kind of mini-map with for example a ticket to a free secured stay across at the manufactory.