Fantastic room with air conditioning which worked extremely well. Laundry and room cleaning staff were brilliant.

I was booked in at half board with the evening meal priced at 15 euro. This is very good value, plenty of choice, apart from the main dish at evening time. Then it was either fish or meat, neither of which was very appetising. Quality here was poor. Hotel is close to a roundabout and is therefore quite noisy outside and sometimes even inside…

The room was great, large and clean. The clerk was helpful, though a little overly concerned about us moving our car to the back before we finished checking in.

The scrambled eggs were cold at breakfast. The driveway, right on the roundabout, is a little hard to find.

This hotel was exceptional and great value for money. With modern facilities with lovely design in a refurbished seminar, the rooms were lovely. Traveling as 3 friends, the triple room was very convenient for our needs, with three single very comfortable beds in a modern room with lovely design. All the staff were lovely and helpful in giving assistance. The breakfast was exceptional and all Covid precautions were exceptional. It is also very conveniently located if you want to visit the Sanctuary or even on a trip up north, if you are looking for a spot to rest close to the A1 highway. Thank you to all the friendly staff at reception and also breakfast, namely D. Maria João - friendly and warm people with a warm welcome gave us a stay to remember!

Proximity to the Basilica was perfect.

Had fruit for breakfast. Not a vegan option, HOWEVER, they did have chia seeds, gogi berries and tons of fruits and nuts. Almond, Rice and Soy milk. I should have made a chia seed pudding for breakfast but thought about it after I left the dining room. ;-( No oatmeal.

great hotel perfectly clean . rooms very good spacious and spacious very clean no issues at all would recomen the hotel to anyone breakfast was great

the bar was closed and one of the nights we had to be in by 12

The gems of this hotel are the beautiful on-site chapels with the presence of the Lord, the excellent staff and the amazing garden and grounds!! To be able to attend Mass at the hotel (7.20 a.m. on weekdays and 9.00 a.m. on Sundays) was such a bonus. The junior suite we had was spacious, clean and very comfortable. Exactly as shown in the photos. Everything in the room worked well. Maybe next time we’ll ask for the junior suite without the glass separation between the bathroom and the room as the person sleeping on the side of the bed nearest this separation is disturbed every time the bathroom light is turned on. The blinds don’t shield the light completely. Either that or bring a pair of eye shades! :) Breakfast was plentiful and delicious. There were cold cuts, cereals, different types of bread, homemade jams, pastries, yoghurts, nuts, bacon, scrambled eggs and a variety of cut fruits. Besides the usual hot drinks and juices, there were also packets of almond and soya milk. Breakfast was either a buffet or pre-ordered the night before, depending on the number of guests at the hotel. Overall, we loved our stay here very much. Many thanks to all the staff. Your personal touch made our stay all that more memorable! Apart from the usual hand disinfectants available throughout the hotel, I would like to highlight some other extra hygiene measures taken during our check-in and at breakfast. Guests are required to spray their luggage at the entrance to the lobby. The pen given to me to sign a form was disinfected and so was my card. Very good! During the buffet breakfast, it was always the staff serving us and always using a new plate. No re-using of plates. I felt very reassured that there was no cross-contamination. Well done! Highly recommended and will stay again - definitely! :)

These are just suggestions (and not criticisms) for improvement in light of the current pandemic: 1. To give the complimentary tea and coffee sachets to guests only upon request as leaving them in the room results in many hands touching these sachets. Ours looked crumpled and well-handled so we didn’t use them. 2. The tv remote control could be wrapped in cling film because it would be easier to wipe it clean this way. We saw this done in another hotel.

The staff was friendly and efficient, which made us feel welcome and relaxed from the moment we entered the hotel. The check-in and check-out process was easy and quick. The room was good looking, spacious and clean, with lots of light once we opened the blackout curtains. I would recommend staying here.

The buffet at breakfast could have more vegetarian options.

Staff and cleanliness , comfortable bedding and room spacious

Not a did. not like but a suggestion . Add a possibility to open door after midnight by pin code lock or with room key card , gusts will be more flexible in and out later at night when reception is not manned .

Breakfast was five stars!!!!!! Absolutely delicious and very well served! There were also options for who is lactose intolerante, which we don't always see. And the coffee: magnificent! :D :D

Really friendly staff, the hotel is in a newly renovated building, really clean and the junior suite is very spacious. Good variety in breakfast.

Nothing major to report, just a small stain in the mirror inside the room