the property has adequate space for hosting multiple big families, has nice outdoor & indoor pool with a turkish bath. The staff was extremely good and able to organize meals based on dietary requirements / request wish was a pleasant surprise. the staff and the service should be a 10 on 10, while only rating dropped are because of the winery tour and onsite restaurant

the hotel on site could be much better, while they catered to dietary request, the overall food quality and presentation could be improved to match the charges for individual dishes. the tour of the winery could be better, there was no tasters or details of how notes are selected in making the in-house wine, this could have been more properly organised

A fantastic property in a stunning location. We loved the thematic decor of the property. They have some lovely touches like a rooftop sunset welcome drink. The food in the restaurant was excellent, as was the service. The 'wine at the table' experience is a must. The restaurant service was on point. The pool area is chic and the loungers comfortable. The water was refreshing! The spa area was good although the steam room seemed to turn itself off for some reason at one point. The fact that the horse stables are so close and that some of the horses roam the gardens adds a little magic. My wife had a horse riding lesson and enjoyed it.

The only issue was the heat at night from the 'oven room' passing through the wall into our room. We had to blast the aricon to stay cool. Perhaps not an issue in other rooms.

This was a fantastic experience since the moment we check-in. The staff is very friendly, the room we stayed was absolutely fabulous and very integrated with the region along the comfort. We had dinner at the restaurant during our stay and every time was an excellent experience. The food and the wines are very good. The pool and the bar is also very pleasant. WE were able to order our snacks in advance and at the time they were ready they invite us for the table. For sure we will return.

Clean design lines and quirkiness of rooms. Restaurant was excellent. Massage second to none, super relaxing. Fabulous pool. Helpful staff. Sunsets at the tower with a glass of wine.

Design over comfort in the bar seating. Looked great but not somewhere you’d stay to linger over a drink. Some cozy chairs would be nice! Felt a little misled over the harvest experience promised but not delivered. Staff apologetic but felt learned lines. Minor points in what was a wonderful couple of days unwinding in the sunshine!

Everything! From the moment you arrive the staff let you feel relaxed: after returning from the spa-treatment the fireplace was lit in our room and 2 glasses of wine waiting for us. The surroundings, the swimmingpool, the staff, all excellent!

Nothing

Everything was just perfect! Clean, warm, impeccable service, every room with its own design. Wonderful restaurant, plenty of activities on offer. Wood fireplaces everywhere around. The staff was extremely helpful and everybody speaks very good English.

It was my second time at Torre de Palma and it keeps surprising us with the quality, friendship and the peace we find at this place. Keep doing well!

Second time staying here and we loved it just as much. Wonderful hotel where it's impossible not to relax. The staff are so friendly and professional, always willing to help. Would recommend the Superior Double Rooms - ask for the ones across the courtyard, not above the pool.

First room above the pool but we were able to change. Other than that, loved everything.

The hotel was very different and furnished in an interesting quirky kind of way Very clean and an amazing tower where evening drinks were served whilst watching fabulous sunsets The staff at this hotel were fantastic, nothing was too much trouble and they looked after us extremely well

I didn’t care for the dining room It was very impersonal

The hotel offers a great space to relax, staff are very friendly.

The restaurant was a let down this time, no good options for vegetarians, staff requires more training.