super clean and the staff were very helpful

the pool is under construction and that wasn’t told before I got there

Breakfast was great, and the coffee excellent.! It is always wonderful to sit by the pool, under the palm trees and sunshine and have breakfast. Room and cleanliness was good.

The room was great however the I did not like that the bathroom had mold in the roof of the shower. To me it just took away from the greatness of the room. Some care should be taken to make sure that all areas of the room are up to par. Custodial service left messy carts in or around stairwells.

The staff is very friendly, 10/10 for the front desk. The room was clean and the bed very comfy. We choose the hotel for the location as it is close to Surfer's beach and it was perfect. Parking was always available on the hotel property and free. The neighborhood is very quiet and there are a couple of breakfast/dining options at walking distance.

Maybe having some breakfast options with more reasonable prices for the guests, we found the price of the restaurant a little high. (The staff at the restaurant was also very kind though.)

The room itself is just average. The king bed was comfortable and the shower was fine. The tv and ac worked. However, I really liked the outside of the property with the palm trees, the wood accents, and the restaurant. That really made it feel kinda like a resort. The restaurant was amazing! My daughter and I had the best hot chocolate we’ve ever had there. We also tried the french toast and waffles and they were both super yummy. It was a lot of food too! I was so glad we ate there. I also really liked that it was right next to Surfer’s Beach and Survival Beach. We enjoyed going to see both of them although we didn’t surf there.

The room itself seems kinda motelish.

1) excellent location 2) public areas, not too crowded 3) clean space. 4) pool beautiful / safe As it wasnt too deep 5) will definitely visit again 6) Restaurant had excellent food / not expensive / waiters always resolved our child petition (that gives 2 thumbs up)

1) Room not so much space, but was how everything was located. 2) The security box didn't work. 3) Didn't see security personnel, but it didn't feel unsecure

The staff was very friendly and professional. The cleanliness was very good throughout the hotel. The restaurant had good food breakfast, lunch and dinner, you don't have to eat out if you don't want. The restaurant staff was very good. Had a great experience on our first time stay. Must definitely will stay there again.

Friendly and professional staff. Rooms and beds were comfortable. The location was great and it allowed us to explore both Isabela and Aguadilla attractions easily.

Both days we stayed there, in the early morning hours (around 6am) you could easily hear the sounds of large trucks backing up and revving up their engines next to the hotel. Not sure if it was come from an adjacent business or hotel guests, but they woke us up way earlier than what we wanted to.

Facilities are in good condition. Pool area is perfect, it is not to deep so you don’t need to be super paranoid with your little ones.

Survival restaurant was always short of some sort of ingredient, but they always solved giving you other options to replace missing ingredients.

The staff was very friendly and helpful. Even though the pool was closed, we were able to use the one at the Courtyard by Marriott across the street. The rooms were clean and comfortable. Great location, very quiet, great to relax on the weekends.

The bathrooms could be a bit cleaner and is in need of an update.

The only thing that the air conditioning was programmed to automatically knock down, I am a light sleeper and every time I turned it off and on I woke up. The pool was under renovation but I know about it, because they reported it online. We were able to use the pool at the Courtyard by Marriot.