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2,453 reviews

Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

2701 Highway No 2, Mayaguez, 00680, PR, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Casino

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Welcome to the Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel, where the sun always shines a little brighter and the fun never stops! Nestled just 2.8mi from the city center of Mayagüez, this resort is your perfect seaside escape in beautiful Puerto Rico. Imagine waking up to a delicious breakfast served daily, followed by a refreshing dip in the outdoor swimming pool or a little luck at the on-site casino. With prices starting from just $135, your tropical adventure is right within reach!

The amenities here are top-notch, making it easy for you to kick back and enjoy. Take a break or ramp up the excitement with our vibrant activities! The hotel features a well-equipped fitness center for those who like to keep moving, while room service brings the delights directly to your cozy, soundproof room. Need some downtime? Relax on the beach chairs under the warm sun or enjoy a drink at the bar while the kids munch on their special meals. It’s all about creating unforgettable memories here at the Holiday Inn Mayaguez!

But don’t just take our word for it—2453 reviews from previous guests rave about their fantastic stays! Whether it’s lounging by the pool, hosting a business meeting in the banquet facilities, or exploring the local attractions, everyone leaves with a smile on their face and stories to share. So pack your bags, bring your sense of adventure, and let the excitement of Puerto Rico sweep you off your feet!

At the Holiday Inn Mayaguez & Tropical Casino, dining is an experience in itself! Head over to the West Coast Bistro, where the atmosphere is family-friendly and perfectly captures the laid-back island vibe. Indulge in a culinary adventure as you delight in a fusion of Caribbean and international flavors. Whether you’re in the mood for mouthwatering seafood, vibrant tropical salads, or a hearty burger, this restaurant has something to satisfy every palate. Kids will love the special meals designed just for them, ensuring the whole family leaves with happy taste buds and full bellies!

After you’ve filled up on delicious meals, take advantage of the exciting activities right at your fingertips. Spend some time at the adult-only outdoor pool, where relaxation reigns supreme. Picture yourself lounging poolside with a cool drink in hand while the sounds of soft music and laughter fill the air. And of course, the on-site casino beckons thrill-seekers from all corners! Whether you're a seasoned player or simply looking to try your luck at the slots, the excitement of the casino offers a unique twist to your getaway.

Don’t forget to explore the neon-lit nightlife and vibrant culture of Mayagüez! From colorful local markets to hidden gems where you can dance to the sound of live music, every day is an opportunity for adventure. Return to your cozy sanctuary to recharge for another day of excitement, whether you’re strolling along the beach or experiencing the warmth of friendly locals. So come on down to the Holiday Inn Mayaguez & Tropical Casino, where breathtaking landscapes meet endless fun—your ultimate vacation awaits!

Closest airports

Eugenio María de Hostos Airport

1.5mi

Rafael Hernandez Airport

17.8mi

Mercedita Airport

42.4mi

Most popular amenities

Free parking

Casino

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Parking On Site

Soundproof rooms

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Kids' meals

Bathtub

Free toiletries

View

Rooms

One-Bedroom Suite in Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Show 4 photos

Suite, 1 Bedroom

1 King Size Bed

600 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

x8

+

x5

More details

This modern air-conditioned suite features a comfortable seating and dining area, while Wi-Fi is available throughout. Guests also enjoy a flat-screen TV with cable channels, a desk and a private bathroom with free toiletries.

Executive Double Room with Two Queen Beds in Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Show 4 photos

Executive, 2 Queen

2 Queen Size Beds

300 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

x4

+

x3

More details

This air-conditioned room features free Wi-Fi, a work desk and a flat-screen TV with cable channels. There is also a small seating area and a private bathroom with free toiletries. Guests at this room enjoy access to the Executive Lounge.

Standard Queen Room with View - Disability Accessible in Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Show 4 photos

Accessible Room, View

1 Queen Size Bed

300 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

x4

+

x3

More details

This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Double Room with Two Queen Beds in Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

300 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

x4

+

x3

More details

Experience comfort and space in our Double Room with Two Queen Beds, ideal for accommodating 4 adults and 3 children. Enjoy the luxury of a private bathroom with a bathtub, a coffee machine, a flat-screen TV, and more.

Executive King Room in Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Show 4 photos

Executive, King

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

x4

+

x3

More details

Welcome to our stunning Executive King Room, perfect for a family getaway. Enjoy the spacious 301 sqft of comfortable living space, complete with a luxurious King size bed, private bathroom with a bathtub, and modern amenities such as a coffee machine, flat-screen TV, and refrigerator.

Standard  Room in Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Show 4 photos

King/2 Queen Room

2 Queen Size Beds

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

+

More details

Experience comfort and luxury in our spacious Standard Room, perfect for couples and families with its two queen size beds and one king size bed. Unwind in the private bathroom with a bathtub, enjoy in-room entertainment with a flat-screen TV, and stay refreshed with the coffee machine and refrigerator.

Standard Queen Room with Accessible Tub in Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Show 4 photos

Queen Room, Accessible

1 Queen Size Bed

300 sqft

Private Bathroom

Coffee machine

Flat-screen TV

Refrigerator

x4

+

x3

More details

Standard  Room in Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Show 4 photos

King Room

2 Queen Size Beds

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

x4

+

x3

More details

Show 2 photos

King Room, Sunset View

1 King Size Bed

1 Sofa Bed

300 sqft

Flat-screen TV

Non-smoking rooms

+

More details

300 SqFt Room with Minifridge and Sofa Bed

Leisure, King

1 King Size Bed

Free wifi

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

1 King Bed Leisure Non-Smoking.

Show 2 photos

Room - 2 Queen, Sunset View

2 Queen Size Beds

300 sqft

Refrigerator

+

More details

Queen Room, Accessible, Sunset View

1 Queen Size Bed

300 sqft

Refrigerator

+

More details

Guest reviews

9

2,453 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Darlene

10

September 2023

We loved the food! It was amazing, 10/10. Alexander, our waiter twice during our stay, was the nicest person. My husband doesn't speak Spanish so he would switch to English for him but back to Spanish for the rest of my family, which was a nice personal touch. He was professional, quick, and even spoke to my parents about our stay and about our hometown for a bit. The hotel was comfortable and clean and having the casino attached never affected our stay, it remained quiet and calm throughout the nights.

I know maintenance was happening during our stay so it may be due to that but on multiple occasions i heard what sounded like a fire alarm going off in the hall. It stopped immediately after but happened early in the mornings for whatever reason. Didn't bother any of my family during their sleep but I'm an early bird and would hear it when I woke up. I also made a few requests during my booking that we're not accommodated even though they did report that they could accommodate it and the cleaning crew are not consistent and would one day take all the towels and floor mat and not replace them appropriately. Not a big deal since housekeeping would respond quickly to our request for more.

🇺🇸

Anonymous

8.2

August 2023

Location is near shops & restaurants. Security. Room keys are required for elevator access. Availability of Parking. Comfortable beds. Pool was clean, price was decent.

The rationing of food at the breakfast "buffet". Peculiar set up. Guests were only allowed to have 1 small serving of food with everything piled on the same plate....No 2nds allowed of anything but coffee. Not enough quality lighting in rooms. Although the rooms were renovated nicely with updated furniture, they seemed to have cut corners on keeping old hardware on doors/bathroom & electrical outlets. Pool hours should be extended. Attention to cleanliness of shower area.

🇵🇷

Luis

8.2

August 2023

I like the room, the pool area and the breakfast were the highlights of the trip.

I didn't like that we ask for extra towels and they first said no, then they ended up sending more towels. That policy that said of we need extra stuff in the room was denied and that gave me a bad vibe. Staff need to hide a little more bad things happening in the hotel, they were talking about things happening near my family and that gave me the idea that the staff doesn't know how to deal with situations.

🇺🇸

Anibal

9.1

August 2023

We arrived in the evening a little bit stress and hungry. The restaurant only had a waitress with tons of positive energy. I wonder how he could project so much charisma and give attention to so many people at once. The personnel were always very nice.

The bathroom door could be in a better condition. The rest of the room was great. I asked for a drink at the bar, the cocktail was incomplete (no alcohol). The bartender needed better training.

🇺🇸

Juan

10

September 2023

It's located in the central of everything around you good stores and food around the location you can walk or drive to the places

I did like that they did not have a microwave available for you to heat up any left overs or warm up any food or coffee if uou had to you would have to eat it or drink it cold unless you go to there restaurant and ask to heat up your stuff which you have to go up and down the elevator

🇵🇷

Vivian

8.2

August 2023

Location, ELEVATOR, comfortable room. One day our room was not cleaned; the lady had 15 rooms for a day!

The Restaurant didn’t meet our needs! VERY LONG wait (1 1/2 hr!!!) and very mediocre food: Nachos with BOTTLED Cheese Sauce and BOTTLED GUACAMOLE; Very Small Portions (1/2 cup Tasteless Black Bean Soup) Needs an URGENT CHANGE OF MENU, more prepared people at Kitchen Prep!!!

🇺🇸

Ana

9.1

July 2023

The staff was nice and attentive. The Beds were comfortable. The casino is pretty big

It's not ocean front,there was a water leak near the vending machine on the 6th floor. But nothing major. I went to eat at the restaurant, but a few of the things on the menu were not available. Like rice and other simple things I wanted with my order. The restaurant is also a small venue.

🇵🇷

Shiara

10

March 2023

Loved that the gym was right in front of the room in the second floor. Room was very clean, quiete and confortable. Employees were attentive and gracious.

Would have love to have a microwave available. There was a Little terrace, but I didn't had access to it. Also there was not a room service option even during the operating hours of the restaurant. An breakfast options were limited.

🇵🇷

Victor

9.1

August 2022

We found the room very comfortable. Breakfast was real good. Service was excellent. The way we were treated by staff, outstanding. We don’t use the pool.

Garbage cans at the room without plastic bags on, so I had to put it on. Water was not running good at the in the bathtub. Elevators not controlled, at the lobby, so got crow it. The street out of the hotel, used by all of us including employees is in real bag shape. I believe the hotel can put some pressure to the local government in order to be fixed it.

🇵🇷

Ayala

8.2

May 2023

LA pisina deberia de tender Mas costs Para e tretener Parque es been aburida per lo Bueno es que simple estaba limpid

Era a aburida

Points of Interest Around Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Airports

Eugenio María de Hostos Airport

1.5mi

Rafael Hernandez Airport

17.8mi

Mercedita Airport

42.4mi

Restaurants

West Coast Bistro

Cuisines

  • Caribbean
  • International

Ambiances

  • Family Friendly
  • Traditional

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Free parking

Casino

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Parking On Site

Soundproof rooms

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Kids' meals

Bathtub

Free toiletries

View

Stay rules - Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

What's the check-in and check-out schedule at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel?

For those planning to reside at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.

Does Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel offer complimentary parking?

Yes, there is parking available at the Holiday Inn Mayaguez & Tropical Casino. The hotel offers free on-site public parking for its guests. No reservations are necessary for parking.

How much does a stay at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel cost?

Accommodations at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel can start from $135. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

What types of rooms does Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel offer?

The Holiday Inn Mayaguez & Tropical Casino offers a variety of room types including Standard Queen Rooms, King Rooms, Double Rooms with Two Queen Beds, Executive King Rooms, Executive Double Rooms with Two Queen Beds, One-Bedroom Suites, and Standard Rooms. All rooms have a size of 301 sqft and smoking is not allowed. The occupancy varies, accommodating either 2 adults and 1 child or 4 adults and 3 children. Bed sizes range from Queen to King.

What activities does Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel offer?

Guests at the Holiday Inn Mayaguez & Tropical Casino have a variety of leisure amenities to enjoy during their stay. They can start by trying their luck at the on-site casino. For those looking for relaxation, there is an outdoor swimming pool where they can lounge on beach chairs and soak up the sun. The hotel also offers a fitness center for guests who want to stay active during their stay. In addition, there is a business center equipped with all the necessary facilities for those traveling for work.

When it comes to dining options, guests can enjoy a meal at the West Coast Bistro. This restaurant offers a family-friendly ambiance and serves Caribbean and international cuisine.

Overall, guests have plenty of options to keep themselves entertained and have a memorable stay at the hotel.

Does Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel have a pool for guests?

There is one pool available at the Holiday Inn Mayaguez & Tropical Casino. The pool is located outdoors and is accessible to guests throughout all seasons. However, there is an age restriction, and only adults are allowed to use the pool.

Does Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel have on-site restaurants?

Yes, the hotel has a restaurant on site called West Coast Bistro. The restaurant offers Caribbean and International cuisines in a family-friendly and traditional ambiance.

Which payment methods are supported by Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel?

Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel accepts payment methods such as Mastercard, American Express, Visa, and Discover. However, it is important to note that cash payments are not accepted at this hotel.