As per my previous stays, the breakfast was top notch and the room was cleaned well . The receptionist was also very friendly and helpful. And though the bathrooms are a little worn down, I can appreciate the refurbished rooms and refreshed furniture.

Sadly, it seems like the hotel has started to degrade in the past couple of years. Since my last visit in 2019 the main lobby and it's bathrooms haven't changed too much, and things have started to look a little worn down. The same thing can be said about the hotel's facade. Perhaps the area where this has become the most noticeable is the private bathrooms... since my first visit in 2016 they haven't changed at all save for the obvious wear and tear. This, coupled with the steep increase in price has definitely reduced the value for money of the hotel. I hope that these issues are going to be resolved sooner rather than later, as this hotel still holds a lot of potential and has been a mainstay of my trips to Bucharest in the past.

The whole hotel and the room we were staying in were very clean, cozy and bright. The breakfast was great, varied and delicious. We stayed for 2 days, but towels and bath accessories were changed daily. The location is very good too.

Some of the staff did not speak English well, which led to minor communication difficulties. The night shift was not very responsive ... Although the overall cleanliness in the hotel is at a high level, I noticed that in certain places, for example in the bathroom on the hair dryer and around the glasses there is dust ... so they can be pay attention to the small details!

everything

the rooms could use some sound proof . I was woken up at 8:50 am by cleaning staff who where cleaning other rooms near my room.

Everything we like! Room like on the picture, everything clean and in good condition, except some small cosmetic details. Personal very friendly! Breakfast was included and with big variety of food , very tasty.

on the second day found slightly clogged sink… after room cleaning situation didn’t change. we stay one more day and don’t focus on it. No massage in the spa.

Clean room, exceptional breakfast. Good position for my needs, decent terrace (lebanese) in the back.

The lady from the reception - bored, indisposed, inattentive. Among others, I asked for a silent room and she gave me one in front of the elevator (maximum noise) - which was changed after. The rooms are a bit of a weird mix of colours (some could call them a kitsch). The restaurant / terrace does not accept card payment (unacceptable for 4 stars hotel).

I often go to this hotel. It's about the energy of this place. Maybe it's not the best accommodation, but the staff, breakfast and the rooms' interior are just amazing. I love to come here and even if my door is not working or the card is not working I will always come back. Near the airport

The bathrooms could be in a bit better shape

I loved the style of the hotel and the breakfast was brilliant. The staff where so kind and helped us a lot.

I thought the bathroom in the was dirty, the toilet wasn't clean, the tiles on the wall where dirty and the shower was bad, the shower head is too small for the amount of pressure that goes through it and just shakes until it faces the wall.

The room was large and the bed very comfortable. Staff helpful and smiley. The breakfast offering was one of the bests I've ever experienced, huge variety and very tasty.

Our room didn't have aircon so was a bit challenging in 30+ degree heat.

Overall a great experience and very good value for money. Amazing breakfast (the food, the staff and the breakfast terrace are A+), room cleaning service is second to none. Most furniture looks good and is practical (bed has an odd frame). Very good room size and the mattress and pillows are very good, with great quality towels and bedding. Lots of toiletries and proper black-out curtains and it is surprisingly quiet. The Lebanese restaurant is fantastic. They seem to have even more restaurant options but at the time of our stay it seemed that it was delivery only (not for hotel guests). Nice an airy lobby and terraces to enjoy your coffee/ drinks at all times (no milk alternatives). Very helpful staff in general. Good connection to the city, shopping malls, national roads and the airport (bus, cabs). A+ airport pickup service.

The following are small issues only, minor repairs and updates needed to make it an exceptional stay. Aircon, shower and tiling are dated but fully functional. The whole building is a bit dark and the colour scheme in the rooms is not for everyone. Although we asked for a room with a bathtub we did not get that but we were fine with the shower in the end. Room service only up to 10:30 and not 12:00 PM, possibly because of the pandemic. No chain/latch on the door. On-foot access to the hotel is not great if it rains as the one of the paths gets flooded. There is a gas station right in front of the hotel which makes the entry harder to spot but has a convenience store in case you need anything.

The staff were very helpful and friendly. The breakfast was delicious and plentiful. They have a big parking lot that is free of charge.

The room was very used, the bed and the pillows were very uncomfortable. The bathroom smelled and the sink was flooding, but we arrived late at night and left early in the morning, so for a stop in your trip it was ok.