Even before I arrived to check in, the service was impeccable from the beginning. And even after I left the hotel, they were super helpful. The architecture, the food, the views, serenity, and especially the service from all the staff was truly deserving of the perfect ratings. I really love having a butler (major domo), and all of the additional attention to details and helpfulness that was provided every single day. They helped me arrange everything and make the trip completely stress-free. Including my arrival from another resort, and my departure to another.

I think the prices may be the highest on the island and among the resorts around here. They really do try to make it all worth it though, and do a good job. I think the only thing I don't like is how expensive the helicopter is for the 7-minute ride 😂 but it is a big time saver. By car, the time to the airport is about 45 minutes. It would be awesome if the helicopter ride included a tour around the island.

Top notch hospitality, from driver who picked us from airport to private butler. All staff very courteous and ready to help. So considerate that the executive chef Velario, came down to the beach to inform us that he has found “halal” meat for us and will be cooking anything we like!!! Many thanks all of Jade mountain and Ane Chastanet staff in creating beautiful memories 😀

Can’t fault anything actually.

I love the privacy of the sanctuary. The pool and the whole room was perfect .the staff were amazing .the birds and sounds of nature made me sleep like a baby .Its like heaven on earth

Absolutely nothing

This property was absolutely breathtaking. The views were unrivaled. The staff was so nice and personable. The property boosted every amenity you could possible need. The Major Domo (Butler) was so attentive. This property is definitely geared toward couples. Such an amazing opportunity to reconnect and celebrate Love. This property was worth every single coin. The property looks exactly like the photos.

Absolutely no complaints about this property. Only thing I would have wanted was a floating breakfast to dine in the pool. Side note: a bumpy ride to reach the top of the mountain to get to the property. 1hr drive from airport (UVF).

Amazing service and view

The Jade Mountain view is simply the most beautiful - and romantic- view I’ve ever seen.

The most glorious trip! We loved every single second of our honeymoon. Our hotel room was breathtaking and the view of the Pitons was perfect. The service was exceptional.

nothing

There wasn’t one thing I didn’t like about this resort. The staff, locals, room, food, excursions, etc., were excellent. came here for our honeymoon and it was amazing.

nothing.

every detail was thoughtful

Beautiful, really. The view of the Pitons from our room was unbelievable. Truly a magical experience. The architecture is unlike anything else. Staff extremely friendly and personable.

Very expensive and tipping expected so bring lots of $20s. Also, you'd better be in shape because everything you do will involve a lot of stairs. They provide shuttle but it's often a long wait. Additionally, not really a family place, better for couples. Finally, understand that if you book the sanctuary rooms you will have no pool and there is no pool on site. We made that mistake but they helped us to a paid upgrade upon learning my error.