Staff were super welcoming, friendly and helpful. Always a ready happy smile. I did not feel like an intrusion on their day unlike so many of the impersonal multinational chains. WhenI was the only one for late breakfast, yet I was not made to feel like an intrusion on their day. The funky quirky decor is really different but well done so it is not OTT. Our spacious bathroom was to die for with a really big deep bath and no apprentice end to the hot water. The products supplied were good too. The food at the hotel was excellent, with a large menu with lots of variety. Despite being at the front of the hotel our room was very quiet and was also very clean and tidy. The choose of bar / restaurant seating was nice and didn’t make any difference to the quality of service, bot had a good atmosphere when we were settled that was just down to the company.

The door lock was a bit loose as it it had been forced at some time but it still locked securely. Whilst WE LOVED the quirky four poster and It was ****NOT**** an issue for us; the bed is a bit low and other guests may find it an issue.

Wow thank you so much to all the staff who treated us so well during our short stay. We booked last min for the night before our wedding and we were welcomed with a freindly smile and excellent service. We needed breakfast earlier the next morning due to having to leave to get ready for our wedding, and the staff were all so accomodating, offering us a light breakfast that was very yummy! The room was beautiful, and tidy and had everything qe needed! Would like to thank the team for making our stay with them very enjoyable.

Nothing!

Beautiful character building with private free parking. Lovely decor throughout, spacious bedroom and bathroom with traditional and modern facilities. Friendly and welcoming staff. Great breakfast in lovely surroundings. Very close to Town Centre for pubs, bars, restaurants and shops.

Nothing really as provided everything we needed for a one night stay. Maybe the room could have done with having a thorough clean but this did not spoil our stay.

The room was fabulous, we were very happy. Loved the bed, the decor and the bathroom especially. It was great to have the Nespresso coffee machine, especially as, sorry to say this, but the breakfast coffee was a bit ropey! The air con worked like a dream, which has not been our experience anywhere else recently. My Eggs Benedict for breakfast was divine. Unfortunately my husband's sausages in his full English had barely been introduced to the frying pan so had to back, but NEVER judge a place by one thing.

There was a staff member who seemed like a manager who was working on her laptop next to the check-in desk. I thought she was working there rather than in an office so she could keep an eye on guests however apparently not, as she gave us a good ignoring to on two different occasions. Very strange approach to customer service! Luckily anther lady arrived who was super helpful.

Well located with lovely staff and good facilities. The room had been tarted up but was still very dated. It was large though. Great breakfast

Bedding could be better. Sheets and pillows are definitely nicer at a Premier Inn. The hotel is not a bargain

The bedroom was large warm and welcoming.The funky and quality authentic vibe was a real bonus. Stylish and spacious,room 7 had great views of the church!

We arrived 4.30pm,the bar area was empty after a busy afternoon. It appeared the staff had taken a well earned break.Tables were left unclean,glasses and bottles where everdent on many empty tables… Not a good first impression. I can add this was not the norm for the rest of our stay.

The staff at this pub/hotel are exceptionally friendly and helpful. We met non-resident friends for dinner and it was excellent, we all enjoyed our meals. Breakfast was also very good, with plenty of it. The bedroom was spacious and the bed very comfortable. There is a good TV. The bathroom was huge and we had a lovely walk-in shower. There is aircon in the room (room 7), which for a pub is pretty unusual and very welcome.

There were no problems at all. The road is a little busy but it was not an issue for us.

A historic house which has been tastefully renovated in the centre of town. Enough parking for residents and visitors and a garden at the rear. We had two deluxe rooms with very clean en-suite bathrooms, complete with all necessary complimentary products, towels and bathrobes. The beds were very comfortable and the furniture in the room good quality. There is a coffee machine with coffee pods and a kettle. Sachets of tea and coffee etc are provided. There is also a hairdryer and curler, iron and ironing board. We enjoyed a meal together on Saturday evening and as the menu is easily available in gluten free alternatives one of our party was delighted. The food is freshly cooked and well worth the wait and very filling. After two sharing starters and four main courses we could not manage dessert! The full English breakfast was exactly that, sausage, bacon, toast, two eggs (choice of scrambled, poached, boiled) tomato, baked beans, mushroom. Day visitors to the restaurant were celebrating family events and added to the atmosphere. The staff are charming, friendly and helpful, accommodating our requests and dealing efficiently with us.

Some small noise from traffic but we slept soundly.

We could not fault a thing. The spirit of your staff is clearly the result of good management and genuine enjoyment. We were blown away by our room and lovely touches during Valentine's weekend. We dined each evening and for breakfast and the food was wonderful. Thank you for making our stay so special!

Got a genius discount which was great, I wouldn't want to pay full price as the hotel is no longer luxurious. Upgraded to the four poster depicted on booking.com, bathroom was beautiful, staff warm and welcoming, the hotel was designed by someone with a great eye for style and luxury

Has a general air of being run down. Standard of housekeeping not what you'd pay £150-£190 a night for. Dusty cobweb on the bedside lamp, bed sheet had a small stain, carpet looked marked up, curtains need rehanging. Has the potential to be amazing but needs someone with a keen eye for detail.