Everything: 1) The hotel location is excellent, right at the entrance of the historical center, so easy to access by car (with a public parking across the street), and walking distance to the city main attractions. 2) Staff is supper friendly and very helpful. 3) The hotel is even more beautiful and well maintained than it appeared to be by the photos in the website. 4) The 2 restaurants and the bar are excellent options if you prefer to stay in the hotel for dining and drinks.

There is no negative point. Absolutely nothing to list here.

The hotel was five star in every aspect. To start you couldn’t ask for a better location to Old Quebec if you plan to walk. It is right on Rue St-Jean which is the main cobblestone road where all the restaurants and shops are. The staff were are very pleasant and helpful and happy to give us tips and answer all our questions. The room was large and clean with a beautiful view of Quebec and the St Lawrence River. The Nespresso coffee machine was a little finicky but we eventually got the knack for it. We will definitely stay here again and probably would not consider anywhere else. Loved the hotel!

Coffee machine was finicky.

Nicely appointed hotel with new designs. Very clean and staff was friendly and helpful with suggestions. Location is perfect right at the start of Old Quebec area. No on site parking but that is to be expected in that location. Pay for valet parking at $40 per day (+ tax) with in/out privileges. Overall, we were very happy with this choice and I recommend especially if you want to explore Old Quebec.

Minor negative is the bathroom did not have exhaust fan. Not sure why, maybe the age of the building (it's a historic building I believe). Bathroom can get a bit steamy after a long shower.

We had a lovely breakfast, Which we did not expect until we went to the restaurant and the waitress asked us for our coupon. We did not receive one at the front desk so she went up and got one. We did miss One breakfast, not knowing so they gave us a free drink coupon. We did have a young man that was being trained, which was very sweet and was doing his best. I think that’s what happened , but I think he’s going to be great at him job in a week or two. The rooms I couldn’t be more satisfied they were comfy, clean, pretty. It was it was our 43rd anniversary we were in the room 10 minutes and there was somebody knocking at her door with a bottle of champagne , how thoughtful was that we thought? We enjoyed every moment of our stay everything was perfect. Thank you for making our 43rd fourth anniversary so perfect. We both hope to come back.

Perfect, perfect perfect thank you.💗 We’ve loved our stay at your beautiful hotel.

The location is very good, right outside a gate to old Quebec, where a lots of restaurants and shops. Charles-Antoine at the front desk was exceptionally helpful, friendly, professional, and knowledgeable. From check-in to answering my questions about the area, he went above and beyond to ensure a comfortable and seamless stay. His attention to detail and welcoming attitude truly made a difference for my vacation in Quebec. Thanks again! I highly recommend this hotel, especially with staff like Charles! Let me know if you'd like any adjustments or specific details added!

Accessing to home needs to change elevator and walks for a relative long distance.

Elegant and modern hotel in a great location - staff was professional and concierge very helpful about restaurants and car rental - lots of common areas to relax with great views of the city and river - loved the huge windows in the room - refrigerator and coffee maker and robes are nice - the Asian fusión restaurant next store is excellent for dinner !

Our bathroom had no place to put anything (makeup bag etc ) and even the towel arrangement was a little awkward - the room felt warm to me and the thermostat didn't work well - if you are on the third floor - you will need to take elevator up to 7th , walk to reception and then take different elevator down to exit - that said I would still totally recommend the hotel

This hotel is in an amazing location, just steps from the old city. The lobby is located on the seventh floor, with a stunning view. The check in process was good and the rooms were clean and comfortable, apart from a small issue with the air conditioning, which was resolved. There was a charming restaurant on the ground level adjoining the hotel where we had a very nice breakfast. What made this hotel special was the concierge Francine, she was a wealth of knowledge with great tips about places to see and go. She went above and beyond helping to resolve our air conditioning issue and had such a wonderful friendly disposition.

Our room air conditioning was too warm, it showed it was locked? when we contacted the front desk, we were initially told it was controlled remotely and we couldn't change it, but they would have it fixed. We found out that was not the case and our concierge helped resolve it. We were also surprised when we were trying leave and catch an early morning train there was no one around to check us out. We waited and waited eventually someone came, advising they were short staffed. A hotel of this level should definitely have adequate staff to assist the guests.

Great location: just outside the Old Town, which meant we were distanced from the hordes of tourists but had a very easy walk to Old Town sites. Stylish and laid-back vibe. Loved the “sip and swim” - a dip in the jacuzzi-like pool, followed by a drink from the bar (enjoyed on the open-air terrace). Friendly and professional staff. After check-out we were offered a bottle of water for our journey!

Liked everything! Be aware, though, that the pool is more for sitting and relaxing rather than serious exercise (it’s fairly small).

Great location. Close to everything. Historic building and right next to the theater. The view from the room is beautiful. The sun deck outside the pool is great fro viewing the sunset. Beautiful property!

Guests have to take one elevator to get to the reception on the 7th floor and then walk to the next elevator to either go up or down to the floor where your room is located. It's a maze. The pool is not for swimming (too narrow) but great to use as a jacuzzi - it's also heated.

The concierges were terrifically helpful with recommendations for activities as well as a car rental and the view from our room was amazing. The location was perfect - right next to the old walls, but also within easy walking distance to non-touristy things like a pharmacy.

The shape of the room made it awkward to navigate and there were not enough surfaces in the room or the bathroom to put one's things. And while I guess I got used to it, it was sometimes irksome to have to take two elevators.