The gaudy and rather kitch deco was fun, Made a different from the usual ultra modern interior. Im sure Liberace would have approved :) I wanted to stay somewhere different and this was great! I never saw another guest and I was told it was almost empty so we felt like we were the only guests there. The wellness and spa was perfect and again like a private area for my family and I. Hot pool, good sized Jacuzzi, small sauna but enough for 4 sitting and the gym had enough for a workout. Pool was bigger than expected. Breakfast was perfect although on entering the large dining room and no one else there I was thinking we had the time wrong as no buffet out but then a gentleman came from kitchen and explained the hotel wasn't very full so he could make us what we wanted. So we all put in our orders and it was an excellent , very fresh breakfast and plenty of it. We felt very special and pampered with the truly private breakfast in these unique setting :) All three receptionists were very friendly, helpful and genuinely seemed happy to talk and give information. I was told this is a wine region but we booked as it was halfway home for us so we didnt check out the area only to have an excellent meal on the square and quick walk around.

The lady that bought the coffees to the room could maybe take some tips from the receptionists on how to do good customer service as she seemed very inconvenienced that she should make and deliver us a couple of coffees. The truth is we would have liked a coffee machine in the room as stated is possible in the guest information book but when I asked for this I was asked what I wanted to drink so hence we had coffees delivered. No issue just surprised but the almost rudeness of the lady delivering the drinks compared to the lovely friendly receptionists.

Great location almost on the main square. Rooms were crazy, just like in the photos. Breakfast good. We used the pool and spa which was a fun experience.

The hotel is much more ordinary than the photos imply. I would say typical 3 star but with crazy furniture in the bedrooms. The photos are accurate but the photos of the public areas are staged to make the hotel looks much grander than it really is. The reality is a typical modern built hotel with a simple lobby and no lounge. Breakfast is in a strange underground ballroom used for wedding receptions.

A cozy hotel in the heart of Sremski Karlovci, the staff was very welcoming and friendly, they managed to provide 3 rooms next to each other upon request and allowed us to check in earlier. The hotel is clean and comfy, stylized like a rococo mansion, the rooms are spacious, quiet and the beds are luxurious. They offer a small, but very relaxing spa with a humid sauna and a pool with a comfortable temperature. Even though they were fully booked, I hardly saw any people, which for me was a great plus, there were actually just two of us in the evening in the sauna! The breakfast is lovely and beautifully served. Thank you for an excellent stay!

We were blown away with details and style of hotel interior design. It is just wonderful, from paintings in the hallway to phone in the rooms, everything is so cool. Breakfast was solid and the hall in which you eat is fantastic. Staff was also really nice and happy to help. Spa always had room for us, but I guess it could get crowdy if there are more guests at the hotel. All in all, it was phenomenal, and a great value for money. Hotel really exceeded our expectations!

They should renovate the outside of the hotel, especially with other buildings being so good looking. It looks bad, and you really can't tell it is a hotel at first glance.

Very nice hotel overlooking the main square in Sremski Karlovci. Our room was large and very comfortable, also very clean. Staff was very nice and helpful, and we also loved the breakfast - many different options. There is a nice spa area with pool, jacuzzi and sauna, and we spent a couple of hours there. Hotel has a baroque style interior which kinda goes well with the overall vibe of the town. We enjoyed our stay here very much and will definitely come back.

Would have loved a bit larger spa as it was a bit crowded when we were there (not enough sun-beds), but it was still very cozy and relaxing.

We loved the vibe and estethics which is like you are in 19 centrury even though some things may seem kitsch but it is very unique experience to stay in such accomodation. Very cool details. It is right in the middle of town so location is great and not noisy. Breakfast was great with lot of choices. Staff at reception was super wonderful and helpfull!

Bathroom is bit small compared to the rest of room so feels bit crapmed. Pool and welness area are small for capacity of hotel so we did not have chance to use it as it was always over occupied.

The hotel's position in the Old City Center on one side of the pedestrian zone, with shops, restaurants and terraces nearby. Clean everywhere, quiet, friendly staff, positive response to our written requirements at the time of booking (including parking), luxurious room, tasty and sufficient breakfast (served both as a portion when there are few tourists or as a buffet), wellness, spa and pool services included in price. An overall relaxing, pleasant and unique atmosphere due to the theme chosen for the arrangement of the common spaces and the rooms (Baroque Style).

The pool is quite small, the access to and from the pool is quite difficult, the water was cold (quite uncomfortable for our 3-year-old daughter, for children in general and not only), the places available on the side are too few on weekends when there are many tourists.

Wonderful hotel, very beautiful, designed in ancient old style, with beautiful paintings of kings. Beautiful royal dining room. The wonderful spa center in the hotel will not leave anyone indifferent. the staff is simply magnificent, very attentive and caring, they even helped to park the car, advised where to go! many thanks to the staff

It’s allowed to smoke in the hotel in the lobby and in the rooms so if you are not a smoker you should ask for not smoking rooms but it’s not a problem off of this hotel it’s almost everywhere in Serbia the same ! the Wi-Fi connection was poor!

Everything was fantastic - breakfasts, the staff, the rooms, location, but...(read on for what we didn't like)

BUT what ruined our stay was the air-conditioning, or rather, the lack of it. My room was not so bad, the air conditioning took time to cool the room, which is still ok but the room in which my brother stayed in was unbearable. Apparently, there was a fault in the heating and it would kick in making the room insufferably hot. At night, he would sleep with the door open! Because the corridors were much cooler than the room itself. And the reception said they could change the room to another on that floor but it would have the same problem.

this hotel is like a small jewel! Actually so is the entire town - bwteen the winderies, the restaurants on the Danube, and the amazing architecture, we could have stayed there much longer. The hotel is furnished entirely in Louis XIV style, in fact, I think there was a painting of him in our room ;) but everything is modern and comfortable, the staff is extremely friendly, and you are within walking distance of everything. Breakfast is simple but still has a lot of choice. there was parking ont he street right in front of the hotel, but you should warn them in advance.