I travel a lot, and I haven’t written such a long review in a long time. This is not a castle, this is a fairy tale! Starting from the reception desk to all the service staff. The hotel is new, the rooms are excellent, large. Cleanliness is at a high level. Very comfortable beds and pillows. The room has everything you need, and despite the fact that the hotel is not 5* (there is no room service yet, as far as I understand), the staff also served in the rooms. A hotel restaurant with very tasty cuisine, they always offer something interesting as a dish of the day, bravo to the chef! Breakfast depended on the number of people in the hotel, some days ala carte, others buffet. I advise you not to skip breakfast - everything is very tasty, they listened to your wishes, prosecco for breakfast will cheer you up before excursions. The spa area is simply beautiful, you just need to feel it, stained glass windows, a swimming pool with a jacuzzi, a steam room, a barrel with cold water, a hammam. Everywhere is crystal clear. Near the hotel there is a beautiful park with peacocks. I forgot my watch at the hotel, they literally sent it to me right away by the post office in Spain! Thank you very much to everyone who creates such comfort in this castle! It was wonderful!

The hotel itself is really wonderful. Spatious and modern rooms and in general, everything looks like new. With no doubt, our favorite part was the spa area. Although a bit small its just perfect to have a great time relaxing. Bonus point for the breakfast, it was delicious and the quality of ingredients amazing.

Although we loved the hotel, it feels like they dont want you there. Check-in is at 3:00pm and check out at 10:00am. Spa only open from 2:00pm, so if you want to enjoy in the early morning, not possible which is hard to understand why not. We drove until here exclusively to this hotel for a relaxing getaway and at the end we felt like there is a lot of pressure with the schedule. At the end, we asked if we could check out at 11:00am and they agreed, which we appreciated because we really wanted to relax rather to be in a rush. Hopefully they consider the comment so the customer experience improves.

This hotel was over the top for everything. The rooms, dining room, food, and staff was exceptional. The location was wonderful near the town which is charming, and within walking distance. Beautiful park for walking behind the hotel. They have their own wine cellar,and museum which a must to see. I have stayed at many beautiful hotels, but this one is hands down for being superior.

Everything was to perfection. The interior was done with such wonderful taste, with beautiful artwork and furnishings.

A perfect high-end experience with incredibly meticulous visual aesthetics and spacious rooms and bathrooms. It truly is an Art hotel where you can admire a vast collection of paintings, sculptures, and glass art. Despite the hotel being a part of a historic castle, I was pleasantly surprised by the actual accessibility for me as a handicapped solo traveller using a walker with wheels (accessible entrance, lift, bathroom, wellness, gift shop, etc.). The staff was also very kind and attentive. There are long opening hours for the wellness and spa, you can take a tour of the castle (with adjustments in my case), visit the castle garden or head to the city centre for some of the less pricey restaurants. I recommend syncing the dates of your stay with concerts held in the castle courtyard - a great experience as well, got an autograph and a photo with the singer afterwards. :) Thank you for the stay.

the location is really great, the room was very comfortable

This is a very expensive hotel for Slovak prices. So I was really shocked at breakfast by the unfriendliness of staff. Though I was told breakfast ran until 10, when I asked at 9:30 to get some more bacon in the buffet, the waitress simply said "No" . Perhaps that is OK in a cheap Ibis but not at this room rate. I was not asking for caviar and champagne. Next there was an argument on getting boiling water to make tea. The only water available was tepid which is not OK for tea. So only a blunt stand off with staff resulted in finally getting boiling water. Speechless really that such simple things cause such annoyance at the start of a new day. My conclusion: staff urgently needs to be trained.

Great buffet and a la cart menu, a variety of choice. Rooms were spotless and spacious, cleaned daily (if a person doesn't say otherwise). Staff are welcoming and happy to help any time required.

An ac didn't work in the room that I got (due to maintenance) but I was not told about it before entering the room. After I complained about it, they gave me a free upgrade to another room.

Very beautiful hotel, perfect for romantic weekend. Restaurant in the areal of Castle is also amazing. The prices are high, but the quality as well. I visited already 2 times and I will surely return in the future.

Breakfast is very good, but it would be nice to have also few freshly made meals available and better quality coffee, but overall satisfactory. I appreciated their own sparkling wine available at breakfast.

- good location near the center and park - all looked very nice incl. room, hotel interior, the main restaurant and the courtyard - good breakfast by taste and variety - great wellness although not fully functional

- coffee tasted pretty bad (tried both in breakfast and at the bar) - the main restaurant was not available during our stay although it was one of the main reasons we came there for - the second restaurant was below average by looks and taste

My stay was really pleasure! Everything is magnificent inside this stylish Hotel! Room was clean and have a lot of space! In my opinion the best was breafast - many natural dishes on very elegant restaurant with wiev to garden! Image SPA & Wellness is so beautiful for mind and comfortable for body! Extraordinary emotions! Thank You - Dear Palace Art Staff - for kindness and sent warm regards from Warsaw!

As an experienced traveller who has stayed in many top-notch hotels, I can honestly say that hotel was exceptionally clean and beautiful. The facilities were very good and the staff was friendly.

It is hard to point to anything specific that I did not like. While the hotel is fantastic, the surrounding are somewhat blah in that it is located in a residential area and there is not much of a view as such.