the breakfast was amazing, and staff were very understanding when I told them to package my breakfast as take ways. location was easily accessible as it was my first-time in Bloemfontein. I did not struggle with gate to get in guest house or stay long outside when I arrived.

I was bit disappointed when I realised there is no iron and ironing board. it was our graduation day; we didn't iron our clothes from home. so, we were having impression that will iron our staff when get at guest house. If you can put iron, ironing board and spare twin plug in the room for in case.

We ddnt have breakfast but our stay was phenomenal we enjoyed and had a fabulous time the lady that welcomed us so friendly and welcoming she's very good and thanks once more for giving the bigger room free at charge everything looked beautiful the decoration the cleaness of the room everytbing was just spot on we enjoyed our stay and will most definitely come.back again

Nothing everything was just perfect. The lady we checked out on she needs to fix her attitude sbe had braids on but besides all that everything was fabulous 👌 👏 👍

It is well situated, very neat, and clean. Our room was large with a nice bathroom and the bed was comfortable. Good and safe parking. The fact that we could successfully book about 2 hours before arriving.

We booked very late while on the road, so the staff were not ready for us, but they made a plan. While the room was very neat and clean, the waste basket had not been cleaned and there was only one rusk. However, these were all because of our late booking.

The property was very excellent, from the bedroom to the bathroom. I would recommend it to anyone. The balcony is quiet and peaceful. There's toys for kids to play with. Staff members treated us with respect. Ao nkosi yam I'll go on and on. I super excited. Castello team keep up the good work. Big ups you

I'll be lying if I can say there's something I didn't like. In short, everything was perfect

location was perfect as we experienced a new location in Mangaung that we did know about We did not have breakfast as we had early session for my son,but in future we shall appreciate prepacked

provide breakfast earliest or do prepacked ones. In future please change your towels they are very old and do not meet the hotel's standard

The front view, it beautiful as well as the pool. The kitchen was so open as well as the dining room. I can recommend it. The room was so clean and smelling nice. Keep it up good people. I was so really happy.

Nothing

Comfortable beds, beautiful rooms.

1 of the two rooms I booked was not ready by check in time, only 1 hour later... so we had to wait... Had some challenges with parking for car with trailer.

The staff are super friendly! They called us before we check in to make sure we are still coming and when to expect us. The room was very neat and clean. The beds and linen were very comfortable and we all had a good nights rest. The location is perfect as it is close to the malls and the Waterfront.

Next to the freeway and food facilities. Please is clean and safe

Nothing ,but I think parking can be a problem in future. I was lucky I came early to get a better spot for my car

very beautiful. would totally recommend it to someone else for leisure purposes. so nice!

I liked everything, also the staff were polite. I didn’t encounter any problems