The Food was good both dinner and Breakfast and the rooms were Comfortable and clean,they have very friendly staff!

I requested for Birthday Baloons decor in the room for my partner and I received a confirmation email for my request and I found a small Birthday card and chocolates on the table, I really appreciate the efforts,and I would like to suggest that you ask more details about the request and rather add an extra charge if it's costly to arrange. Everything else was perfect,I'll definitely come back and I recommend Thank you again!

Convenience. Earlier check in was arranged.

There was a terrible foul smell in the air. I think it was to do with the water filtration system. Also there was water damage in our room around the cabinets. The furniture in the rooms could do with updating, it's over 20 years old.

The place was good

I didn't get the room I was expecting, I was given a down floor room and I was expecting a balcony

Liked most things about our 4 night local 'holiday' - especially the staff - so helpful and friendly. We enjoyed the facilities and explored the grounds and found the waterfall. The meals were all very good and the rooms spacious and comfortable. We were also there during a heatwave so the aircon and generator during load shedding were a must. As a conference and event venue we understood why there were no bar fridges in the room. And maybe why the tv channels were somewhat limited (fine for children).

The pool facilities need an upgrade - there definitely needs to be a toilet in the area, even if only one / unisex. The pool is super and a lot more can be done there for the leisure visitors. We ate there once but there wasnt really service at the pool and the towels werent there every day it seems. Please address these issues - we want to come back. And I must add - the main dining room needs some decor attention. We chose to eat in the bar area which has character and ambience. because the dining area itself is too clinical - fine for breakfasts but the table settings / colour scheme needs to be given some warmth and character.

* There was more variety with breakfast , for example: was super impressed with being able to get hot chocolate to drink,pastries & food items were tasty * Steak Pizza from the restaurant , Couldn't get over how delicious it is * Ate beer battered fried hake . Hake was tasty & did not have a sharky, unpleasant smell. * Charlie , July made sure breakfast table always had cutlery * Privacy at the pools * Jaccuzi rock pool * Pool water temperatures were perfect * Rooms were upgraded * Room 208 was so close to the pool * Larger selection of TV channels * Spa staff members were pleasant * Security Guard while entering Glenburn Lodge and Spa was ...so happy to welcome us .

* There was an empty packet with no shower cap in it * Hair dryer did not work

We spent a night at Glenburn for my son's 18th birthday. Everything was perfect!! From the organisation by Lelanie!! (She is a superstar!) to the meals, the rooms and the relaxed atmosphere. The Glenburn team left a lovely little gift for my boy and an 18th birthday card which he found when he arrived. They organised the wine cellar for us to have a beautiful 3 course dinner and paid attention to so many little things. Food gorgeously plated, menus printed in the colour scheme of the party deco and just all round a wonderful evening. The boys went for massages in the afternoon and they loved the spa, which is beautiful, tranquil and relaxing. Rickie our waiter for the dinner was top notch. He even had to help us out with a small mishap by one of the guests and taught my son how to pour his sparkling wine properly on my request.(my son wanted to pour himself). The guys went on a hike the morning before and enjoyed also. And after all the prep, I got a fantastic night's rest in their comfy huge beds, woken up by the gentle sound of the hot air balloons drifting off and a beautiful sunrise. I am truly grateful to Glenburn and will defintiely come here again.!

Nothing at all. Everything was spectacular.

Glenburn Lodge and Spa was a lovely getaway for my husband and I. The staff are very friendly and always tried to make sure we were catered to. The spa experience was amazing, the food was divine, and the surroundings were so peaceful. We went on a walk about the property and it is well looked after. We will definitely return again with our children as they have a lot of activities to keep everyone busy. Overall it was a wonderful stay. :-)

The pillows in our room were not the most comfortable and a bit hard compared to what I'm used to. Other than that, there is nothing else to complain about.

The chalets are older than the hotel, I think, so they are pretty basic, but for a three star lodge the views are to die for, I couldn't take in enough. The waterfalls, hanging bridge, ground, green river... woooow!! It was calm and tranquil most of the week except when there were day visitors and private party by the pool, and as a resident you can't use the pool then. My family was in chalet #2, so they got very noisy. I enjoyed the spa treatment but R400 for the 30min use of the jacuzzi! Andizi!😂😂😂 The rock pool and hot tub by the hotel rooms is an architectural beauty 😍😍😍. Just other guests who were binge drinking by the pool were a bit noisy and annoying. The service was excellent everywhere, convenience store, bar, housekeeping, buffet breakfast and dinner had great selections though was only available over weekend due to occupancy, understandably so. I got to experience the place with my palate and I loved it.The cocktails we okay, nothing to write home about. Though my family always feel like once, I'm a "repeat offender" 😂😂😂😂 so I will definitely make them go back for the whole experience😍😍😍

Nothing worth mentioning

Apart from the esthetics of the place and the awesome breakfast, the staff at Glenburn are simply the best. Everyone I encountered greeted me, from the cleaners to the gardners to management. The gentleman at reception, Mr Phiri, was super helpful when I enquired about booking a chalet for my birthday. He even took the time to take me to view one of their chalets before I made up my mind. They organized transport for me to get home. When I realised I left my phone charger after checking out, they went and fetched it for me, I didn't have to walk back to the room. The river was my favorite place to unwind. The spa experience was everything. Ps. The best chicken pizza I've ever had!

The food was excellent - breakfast, lunch and dinner - great variety, fresh, delicious and perfect temperature. The desserts were always amazing. The staff members were friendly and helpful. The game activities were fun and well-maintained. They gave us an opportunity to bond as family.

There were a few disruptive bees in the mornings at breakfast for those of us that chose to sit on the terrace. It would be great if something could be done about them, even if it's burning coffee at the tables to chase them away. Breakfast was still great, though!