The staff were honestly all amazing, but a special shoutout to Derick that took the time to assist us with choosing which wine tram to pick! He was very knowledgeable and checked in on us daily!

The walls were a bit thin and sound proofing could be better. We were on the third floor but could still hear noise in the lounge on the ground floor until a few minutes before 11pm each night.

the restaurant service was a little poor. I complained about my table to the waiter, as it was unstable. she did nothing about the wobbly table. I then fixed it myself with a paper napkin. when I went to have supper the same night, I see my same paper napkin was holding the table stable. this means that the problem was never fixed, now was the table moved between breakfast and supper for them to clean the floors. to add to this, the restaurant service was terrible. you serve a noodle miso broth type dish, but do not offer chop sticks, and I had to ask for a spoon to be able to eat the noodles. we waited an extremely long time for our wine order to me served and got an excuse that you do not keep the wine on the menu in the restaurant. it was very disappointing, considering the hotel itself was perfect.

restaurant

This is a gem of a hotel centrally situated in stellenbosch. Check in was smooth and friendly. Valet service efficient. The staff in this hotel are so friendly and ready to help whenever they can. Breakfast was lovely . The bed in the room was so comfy and everywhere within the hotel was spotless. Downside it needs a bit of an upgrade in the rooms which so quite expensive to what we are use to in Cape Town for the same price. All in all a good central hotel with everything u need

Rooms need upgrading

This hotel is simply exceptional. The staff are all very friendly and extremely helpful. This is a perfect combination of luxury with down-to-earth goodness. The rooms we stayed in were all lovely, and we all loved spending time in the bar/lounge area. The hotel is a great spot for exploring Stellenbosch, because it is so central, and surrounded by excellent restaurants. When we needed our car, the staff were always quick to bring it from the parking. The breakfast menu and the buffet were great. Generally one just had a sense that everything works like clockwork here.

This hotel is in an excellent position which makes walking to anywhere in Stellenbosch easy. The staff were helpful, friendly and efficient. Parking is always an issue in Stellenbosch so having parking was also an advantage.

We have stayed in Stellenbosch many times and the standard of accommodation has always been exceptionally high. Compared to the other venues we have stayed in, this was the most expensive. Personally, I do not think the room we stayed in warranted the additional price tag.

My husband and I always stay in the hotel when we are in Stellenbosh. The location is perfect right in the middle of the town, so many restaurants and bars around but it’s so quiet inside. Breakfast is very nice and delicious, so many options available . We loved avo toasts and eggs Benedict. If the weather is warm enough you can sit in the beautiful courtyard. One important thing is the room was very warm and cozy which is very nice because of the weather in August was terrible it was rainy and cold outside. The stuff is very nice and friendly. The service is high level, they even prepared our room every night to sleep comfortable which was very impressive. You just feel all the time that the staff takes care of you. It was lovely to stay in the hotel. Looking forward to come back again.

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Lovely old world hotel in the middle of town, which is where you want to be when visiting Stellenbosch. Close to all shops and restaurants. The rooms are a good size, we had a bath in ours which was great! Beautiful hotel, lovely cosy lounge area for a drink and to read a good book. The pool area is a bit small, but perfect under the huge old oak trees. We had dinner at the restaurant, the food was excellent. Would highly recommend this hotel.

Nothing, everything was fantastic!

Food, Accomodation, drinks, service were all perfect over all time we were there. Beautiful rooms! The hotel with its' restaurant can be fully recommended without any setbacks. A perfect hotel to relax in the heart of Stellenbosch, and every interesting location can be reached by foot. Very good hospitality. The managers are very efficient to run a perfect service on unprecedented high level. Highly recommended!

There were no setbacks or hickups.

The included breakfast was absolutely delicious and there were so many options to choose from. The staff were so welcoming and helpful. Martin helped us get a dinner reservation at a very sought after restaurant. He has the connections and they came in handy for us! The hotel is also perfectly located in the middle of Stellenbosch with all restaurants and shops in walking distance. I'm absolutely coming back for a longer stay next time!

I wish we could have stayed longer, it was such a beautiful hotel with a calming environment. The perfect place to stay if you want to relax after a day of exploring beautiful Stellenbosch.

Excellent location in city center, delicious breakfast, extremely neat and clean room and bathroom, valet parking free of charge, very good amenities in hotel and room (e.g. steamer for clothes), very pretty old building with plenty of common area (lounge, bar, pool, sundeck) to hang out, very friendly staff. Would book it again.

Breakfast very good and everything included. Only fresh orange juice cost ZAR 40.00 extra (around USD 2.00), which I think is a bit weird.