I received a support for room upgrade from staff because I checked-in to the room at late time. Room is really good and feel comfortable.

It would be better if I could take a shuttle bus to airport not only for the crew.

Friendly staff. Comfortable beds. Room width was small, but room had everything including refrigerator, stove, hot water pot, washer, kitchen sink. Bidet with heated seat was nice. One closet and a set of shelves. No dresser. No view. Very close to train station and food places. Close to the airport. Automatic light only went on near door, not near bathroom in middle of night. Toiletries can be purchased at front desk for about $3 USD.

Small width of room. did run out of toilet paper. Far from tourist sites.

Rooms are nice, clean and spacious. They are located close to some food joints - so it was easy to go have a meal outside the hotel if one wanted. Also, the hotel offers an Airport Shuttle - thereby making it easy to travel to the Airport especially if you have an early morning flight. In close proximity of terminal 1.

Nice amenities, easy access to airport (two stops away). Well-maintained.

Early check-in would have required additional payment.

The location was convenient, many restaurants nearby and close to the airport.

The hotel didn’t provide any cleaning products including body wash, shampoo, conditioner. Even though there is regulation against providing disposable products, the hotel could have provided cleaning products in refillable containers.

The staff was very kind, helpful and responsive to our needs.

Could do with a bit more bath soap and real coffee, not instant coffee. Was not aware that toiletries were available for sale. When traveling light over long distances soap and shampoo would be helpful, at least until one's own supply could be procured. Thanks.

The rooms are nice and cosy. Beds are pretty comfortable and the showers are hot. The WiFi is really strong and can be used for streaming. Really useful to have a kettle and microwave in the room too. The staff were incredibly helpful and printed out everything I needed for my flights. Thanks! :)

The room temperature in winter is too hot (set to 27c). Staff brought me a fan, which was great & I could open the winter as the air quality was decent. On a bad air day, this could’ve been an issue though.

We chose to stay here for the last two days of our vacation because of an early morning flight. There were many good places to eat and with the access to AirPort Express train, we were able to go to Seoul. The hotel also gave us an upgrade which made our stay very comfortable.

good location, close to train station less than 5min walk. room has everything needed in very organized way, although room is not so large but which made good for easy to reach everything. breakfast is also good. staff is friendly.

Good location surrounded by lots of restaurants, shops, Lotte Department Store and 5 minutes to train station.

Room is small but on the plus side it does have a kitchenette, washer and dryer, microwave and coffee pot. Shuttle to airport is ₩4,000 ($3.USD)