Check-in was easy. Room was VERY big and very clean, especially for being a lone traveler. The bathroom was huge, it had a shower, big sink, and a jacuzzi. More than I needed. Front desk man was also very nice, let me borrow his charger for the night haha. Location is super convenient too. Good amount of food, convenient stores, and shopping around there. Safe area. Right across the street from Unseo Station which is 2 stops away from airport so very convenient if you're traveling.

I myself forgot to bring an outlet adapter, but that's my fault! Still, it would be convenient if the outlets were universal. No complaints otherwise.

Spacey clean room and bathroom. Great location just outside Unseo Station, the first station outside the airport. Perfect if you have an overnight stopover. There are a lot of restaurants, coffee and other shops in thearea, some open even 24h.

Was confused about the shower plumbing system at some point.

The front desk personnel was very kind and generous to my wife. He was always smiling, willing to help and give feedback.

Nothing

Very good location, near subway, shops, food service !

Check-in start 15.00 , this is to late

clean, comfortable and close to subway to catch a flight out of incheon.

Great location. Good value.

Shower curtain needed.

Close to the airport

Very old-fashioned room with a tiny window, the bathroom was not tidy and we did not have any toilet paper, it smelled very bad.

The location is no so far from the central area of Myeongdong and the street market. The room was ok for one person and clean. Their is a cute alley of restaurants 10 steps from the hotel. Close to the main street.

The location is difficult to find because their is no big sign saying the name of the hotel. I turn around for about 30 min. Fortunatly some Korean people helped me find it. It's just in a big building, appartments style so you have to go in and sign in on the 10th floor. Walls are very thin. You can hear people talking, laughing...my neighbours always came in at around 2 am, so they woke me up every time...

When the reception person saw how many bags I had, he changed my room to one closer to the elevator! I was really grateful since the bags were really hard to manoeuver.

On booking.com, the hotel says they do an airport shuttle service. However, the hotel recently changed (owners I think) and they no longer have that available. Unfortunately, they haven't changed the booking.com info. So I booked them thinking I'd get an airport shuttle.... Worse was that I sent messages to the property asking about the shuttle service over the course of three weeks and didn't receive a response until a few hours before my reservation. So here I am at the airport, with four bags and no shuttle. Thankfully the tourist information desk had a lovely lady who called the hotel for me. After a bit, they said they'd pay for me to taxi there. I had to pay for my return taxi to the airport the next day but at least they reserved it for me.

They never check online extension of stay. They tried to open my door without approval to check we are still in the room

Front desk service, noise