The room was well furnished. Most of all we appreciated the safe and the two pillows. There was also a large TV in the room. There is a heated outdoor swimming pool and a spacious two new looking saunas in the basement. One for women and one for men. The sauna was anything between 70-80 degrees. There are a couple of sights right near the hotel, so as tourists we didn't have to travel too far. All we had to do was walk out of the hotel and start exploring the varied streets of the adjacent village. Some of them had the occasional performance, and in some we found things like a museum of soju rice liquor production.

The staff were nice, the decor was pleasant, the view from our room wonderful. The hotel was in the middle of upgrading its elevators, which meant there was only one guest elevator in service. However, the staff elevators had been made available and were a short, well-signed distance away.

The only thing that we thought could have been better was that we had a shower over bath. Although the bath had an anti-slip finish and there was also an anti-slip mat provided, needing to step over the bath rim gets more difficult as you get older. Other than that, the bathroom facilities were good.

We booked a family room (two double beds) for 1 night and the room was excellent value for money. The hotel is at the edge of the traditional area and is large, modern and comfortable - very predictable. Yes, you have to pay extra to use the rooftop pool. We spent almost as much to use the pool as the cost of the room! The 2024 hotel guest rate to use the pool is 18,000KRW (off peak), 23,000KRW (semi-peak - when we visited in June), 30,000KRW (peak season). I think non-hotel guest charge is 50,000KRW. There did not seem to be a time limit of two hours, we entered at 4pm and were told we could stay until it closed at 9pm (there did seem to be limits on re-entry though). The pool and pool area are nice. There were chairs and some sun loungers free to use. Lovely views over the village. If you don't wish to use the pool, the room only is great value. If you want to use the pool, factor in the additional costs into the room rate and enjoy!

Paying extra to use the hotel pool facility as a hotel guest is difficult to understand as this is not standard in EU.

The location is excellent right by the Hanok Village. The rooms are big and comfy with a decent shower. The staff are friendly and helpful. The gym is good and well equipped. The outdoor pool is lovely BUT you have to pay for it (see things I didn’t like)

Having paid a lot of money to stay there I am appalled that they charge £10 per person for limited time in the pool. I have never come across this before. There is no restaurant, the pool cafe stays open in the evening but very limited food (hot dogs or fried chicken). There are plenty of restaurants around but we were surprised no hotel restaurant. Breakfast is limited if you prefer English style (although accept that British tourism is probably limited so sort of get this!)

Location good, size of rooms good. Good selection of food at breakfast. Clean and polite staff

Lack of space in room to hang clothes and no drawers to put clothes in. I was there for a week and it felt like I was living out of my suitcase. Lack of evening restaurant and room service is not good for a hotel wishing to cater for international visitors. Having to pay to use the pool as a resident doesn’t feel right and a bit petty

Spacious enough room for two people with two large suitcases. Amazing shower head (efficiency and pressure). Shower cap and good quality toiletries provided. Amazing location overlooking Jeonju Hanok Village and quick access to same. A couple of the concierge staff spoke fluent English and provided assistance. Cafe on site. Large foyer area.

Expensive hotel breakfast on offer. We opted to purchase food items from convenience stores.

Great location and clean, comfortable facilities. The staff went out of their way to make our stay easy and comfortable—especially important as my sister was in a wheelchair due to a recent accident. They offered us an accessible room as well as helped order a taxi that could accommodate her wheelchair. Very comfortable beds and great showers.

It’s worn in places, aged but clean. Could use black our shades/ curtains.

The general manager (총지배인) was really helpful and hospitable. My son has a food allergy and when we went to have a breaky downstairs he went extra miles to ring some of the suppliers to ensure what my son is eating is allergen free and he came back few times to our table to check we are ok and we still enjoy the breaky despite of the limited selection. It was a very busy morning that the manager ran around the restaurant sweating yet he still tried to provide good services for those who has a special request. I'm very impressed by the quality of the service he provided. And the hotel was overall comfirtable to stay.

I wish the cafe on the 2nd floor had a nicer atmosphere.

Our room was facing right at the hanok village and most tourist attraction were within walking distance from the hotel. Overall, is a good and comfortable hotel to stay in.

Hope that the hotel could provide laundry services or maybe self laundry in the building. Given that it's a four star rated hotel, I think it could do much better ;) However staff re very helpful and tried their best to communicate with us in English which is greatly appreciated too

Huge room, comfy beds, Hanok view, superb location. Netflix in room.

No early check-in. It opens exactly at 2pm. They make you wait in the lobby were all other tired and angry guests were congregating although the reception could have started with the process much earlier. No coin laundry.