I liked that the beach club water park is exclusive to the park guests and included in the all inclusive price, not sure if it is with other packages, you can also eat and use the bar with an all inclusive band. Good amount of facilities for all the family and open at different times of the day to keep the young ones amused throughout the day. Plenty of activities staff and plenty of activities throughout the day for them to join in with. The spa was included with our stay again not sure if it is with the other packages. Plenty of food for the set meal times but we went off season so there wasn't an abundance of choice, still plenty of choice even off season.

You can't use the food facilities at the other hotels even with an all inclusive band, not sure why it makes a difference, or the spa. You cannot use the all inclusive after your check out time of 2 pm unless you pay.

Helpful friendly staff, loads of choice at meal times, we stayed at a junior suite it was spotless and housekeeping were in every day

No shuttle bus from main gate up heartattack hill to hotel polynesia as season was over...I think a half hourly/hourly bus up and down would be a great addition.

It's one of the most impressive and high valued resort I've ever stayed. The place is gigantic spread across 7 floors out of which 5 are rooms and 3 floors used for reception, restaurants, bars, children activities, spa, sauna, beauty treatments, cinema, and many many more. It's like a huge, super luxury Palace that we couldn't even explore in 5 days and continued to surprise us every day. The interior decoration is eye popping. There's a huge interior lake on floor -2. There are numerous waterfalls and fountains all over the other floors that are matched with huge chunky wooden pillars and countless glass lifts rising from all corners of the floors. It's so easy to get lost in this dreamworld of perfection, superior interior and opulance that you feel that you've arrived at another dimension. Thank you Polynesia for making our special occasion extra special.

2 smaller points though. The description says beachfront. This resort is far away from beach. In fact the resort is on top of a hill. There's a road and railway line one needs to cross to go to sea shore, that too its rocky seas, not beach. Another point is the nearby access to water park and many restaurants are closed. So basically if you are visiting not in summer then your choices are limited. This should be mentioned.

Beautiful hotel, spacious rooms, great staff

Remote location, food basic, drinks very basic, boring. Little niggles like shower not working, towels not replaced, samey food. Poor cheap coffee, juice, cocktails. Heated pool chargeable.

The hotel look a dream, the pool is large and it's position puts it in the sun all day, making the water warm. Lots of loungers and umbrellas. We had the all inclusive package and we had access to food and drink all day . The all inclusive also provided free access to the beach club which was great. The little bus to take us up and down the hill was very convenient. Free parking was available around the hotel. The kids entertainment options were plenty (playroom, mini disco, kids club). All the staff were very nice and any requests we made were met. The rooms are spacious and come with a little kitchenette and a nice size terrace.

hotel was beautiful when you walk in it has a magical feel to it . the hotel is clean as are the rooms,they are also spacious really happy with size and comfort staff are friendly and very helpful

the bed although comfortable moved when i turned in it, which I'd say was annoying for whoever had room on floor below us food in restaurant was tasty and plentiful but some days lacked choice also layout of the food area could be better planned especially placing hot food near entrance to restaurant with open door cool breeze flowing in some evenings.

The room was very clean, well made and the breakfast was excellent. Staffs were extremely helpful and supportive. Excellent value for money

The location was a bit off the main town which meant you have to take a cab every time you wish to go out

The Polynesian Hotel was superb in every way

Location.. Your a bit out of it..nowhere to walk to but it was winter and the hotel was excellent

The beautiful view and facilities

Swimmingpool closed early. Spa opening is too short. Wish it is open during evening to relax after a long day.

Loved the resort we stayed in the polynesia hotel it's a fabulous hotel the kids absolutely loved it so much to do for them , There was 11 of us in total ages ranged from 66 to the youngest being 3 not one complaint from anyone would defo go back the beach club is a massive plus you wouldn't have to leave the resort if you didn't want too 😀 Food had plenty of choice for breakfast and lunch dinner was nice too but very repetitive so a few new options could be added , Drinks were brilliant even had smirnoff vodka included not just local spirits staff were so lovely especially the bar staff so good with the kids too all round we had the best holiday and will 100% return again