Everything was very good. The cleaning and reception staff were very friendly and helpful. Breakfast was very acceptable. We did not have lunch. The pool area and gardens were clean and well looked after. There was always at least one life guard on duty. Snacks and drinks during the day and evening were also good. Our room was large and clean. You can hear a little noise from the corridor and through the toilet vents. As the hotel is very family orientated, there are a lot of young children and infants therefor you will hear noise in the corridors and and through the walls. Reception is multi lingual and if you have any problems at all, they will be attended to.

As this hotel is rated 4 Star, the evening meals were below expectations. The dining areas (inside and out) are run on a help yourself buffet style. Salad selection was very good and so was the pasta and dessert area. I also saw a selection of Vegan dishes available. The main problem for us, was the freshly cooked fish and meat. This should have been of better quality. The dining area staff were very friendly. Their main job was to keep the tables clean and take away the plates etc.

The hotel exceeded our expactation. One of the better hotels in Mallorca. Spacious rooms, convenient location, nice and smiley staff. The variety of food was sufficient. Suitable for relax and families with kids. As we found out, there were two reception ladies speaking czech, so no worries, they help you with everything.

As we tried many hotels in Mallorca. There is always a problem with meat during dining. Every time it is dry so it is hardly chewable. Whether it is a fish, pork, beef or chicken it is always a problem. Except this we were really satisfied with the variety of food and meals. Also I didn´t like the animation program runnig whole evening on the stage next to the pool bar. For those without kids or aiming to chill and relax it is disturbing, considering there is another stage by indoor bar.

The rooms were spacious and very clean. Lots of space around the pool. The hotel is a short distance from the beach and lots of places to eat on your door step.

There was lots of food options but most include meat. I had to speak with reception to ask for more vegetarian options. Also all labels for food were in spanish and German, without a English sometimes it was hard to work out what each dish included.

Nice place, good location. For the price we paid is absolutely fantastic.

It was way too German oriented, especially at meal time. Everything was labelled in German, and sometimes it was a struggle to find out what is what when we had a meal. And unfortunately, on our first day my son was playing on the balcony and he accidentally dropped his swimming short which ended up in the balconies gutter, I reported to the reception staff but during our 5 day stay we didn't get it back.

Overall very good stay. Beds comfortable, wide range of food. On each meal I was able to find something tasty to eat. Very easy access to the beach, literally 5min slow walk. Staff very friendly, every night some entertainment. I would only add music by the pool to it, but could use headphones so not a big deal.

Great hotel. Excellent selection of foods. Pool and hotel/rooms clean. Staff work very hard every day and always friendly. Just a short walk to the beach. Always plenty of sunbeds around the pool and gardens. Not many Brits! (As a Brit this was quite refreshing) For the price we paid, we would recommend this hotel and definitely return.

Really can't fault the hotel, the surrounding area seemed a little run down, but a short walk into Sa Coma and there were more shops/bars/restaurants. The sunbeds around the pool were often 'reserved' with towels left out overnight, although we wasn't fussy about where we needed to lay out so it didn't bother us too much.

Excellent food, good choice of drinks, fun animators, amazing value for money in general

Some facilities like pool table or ping pong are paid, which was strange in all inclusive hotel. Jacuzzi was cold so nobody used it. Reception was always busy, it looked like only one girl there knew how to deal with all problems.

Clean and nice rooms (superior) , every day rooms cleaning, very very beautiful beach (the best beach in the whole Mallorca in my opinion, 5 min from hotel) and clean sea. Nice views at mountains from the balony (pool view rooms), very nice garden and nice pool. Good drinks, wine, beer, Sangria. Good price and very very good food! The food and location are the best advantages of this hotel.

Generally hotel is not very clean (rooms and restautant are clean) and neglected. It needs immidiate renovation especially facade, furniture and surrounding. Old chairs and tables outside, dirt in some places, poor animations, bad smell in corridors (probably from internal pool). What I didnt like most is that even you bought All Inclusive you are allowed to come and eat only one time during meal hours. Whaaat???? This is the first time I met with something like that!!! Very stupid and unpleasant.

alot better than the Pictures Trust me, for what i paid it really is a nice Hotel it just needs to sort a couple of things out. Really good service, Amazing staff specially MAL.

Nothing part from a Hair dryer in the Toilets, i asked the cleaners twice they said No soup or shower gel sorry, we bought from the shops, only 1 specific cocktail included in all Inclusive, They CHARGE for nearly anything you need, stuff like Towel, Cleaning the Towels, Safe in the room, The key to the safe in the Room and much more.

Food and staff. Amazing food, lots of to choose it! Great fruits and dishes! Great staff, always clean everything in a few seconds! Rooms are big enough, nice design, very clean.

Bad air condition. It's a shame for a 4 stars hotel to have so bad air condition! It was only September, but I can imagine people there are roasting during Summer months!