Nice hotel right next to the beach. No parking but easy enough to find parking in the streets close to the hotel. The staff were kind and helpful. We couldn’t get late checkout because the rooms were booked but they have a luggage room and a shower room that is free, and it was really great.

The only thing that surprised us was that there was no table water for dinner for the half-board. I understand drinks like sodas and beers but normal still water should be free, especially when they have water machines out in the hallways. They could just put one of the machines in the dining room and we’ll take the water ourselves.

The facilities were super clean and rooms were serviced every day. Lovely staff members, always very friendly and responsive. An option to have fresh towels every day too. It helped that the room had a mini fridge as well and a lovely balcony. We only had brekfast included in our package and it was amazing. Large choice and very fresh produce and ingredients. Would reccomend.

The swimming pool was open only until 18.00. We wished we could go for a swim later at night, it was slightly dissapointing it closed so early at 18.00 every night.

My family and I enjoyed the buffet styled breakfast, lunch and dinner however we thought there could be more chicken options available as one of the members of our party only ate chicken. Otherwise, the variety was great and delicious. Pep Joan was particularly helpful and a wonderful receptionist who greeted us on our first night there when we checked in.

We visited during midspring and it would be nice to have a warmed pool and later pool hours since the sun sets at 9pm during these times. The hours for the sky deck was also very limited.

Close to the sea. Calm. Nice rooms

For check in and check out we spent more than half hour. There are two elevators, one really small, our stroller didn’t fit, other one big, but the problem was that elevators work as one. If you call big one you might get a small one because which one is closer that one is gonna come. So many time we just carried our baby stroller stairs.

Everything was great. The staff is exceptionally kind and friendly and they also speak plenty of languages (Spanish, English, German, Polish ...). The rooms were beautiful and always cleans, also their shampoo smells wonderful. The food was good and fresh, no leftovers from previous days, for dinner there was always something new and always delicious. The location is great and peaceful, very beautiful.

Everything was amazing.

Very clean, very nice, staff is very friendly and nice.

wish room had some forks or spoons because we brought some leftover food from restaurant and staff at reception or staff at the bar didn't lend us any so we couldnt finish the food. not sure why staff at the bar didn't even offer us spoons when they clearly had them next to them.

It is relatively new, very clean and right on the beach. The bar and restaurant staff are very friendly. The food is very good and fresh. The choice of alcohol drinks is also decent for a 4-star hotel The view from the Sky Bar is great.

Some of the rooms being offered as “side sea view” face a smaller hotel next door and have hardly any sea view at all. The restaurant is in the basement with a rather low ceiling and no entrance to the outdoor terrace. it can get too crowded when the hotel is full. The staff at the reception and the general manager can be quite rude and unwelcoming at times.

Everything was just fine. The size of the room, bathroom. Food was excellent. Perhaps the only thing which bothered me was that we didn't have an electric kettle in the room as my wife loves tea before bed but I guess I can't have everything.

No electric kettle in the room.

Great localization right next to the beach, beautiful seaview from a room and a skybar,, very helpful and kind staff, good cleaning service everyday, renewed building, good price, nice outside pool

Most of the staff don't speak English, hotel focused on German tourists, no information about all inclusive terms while checking-in, monotonous food (but very tasty)

I have stayed at this hotel before and was very happy I was returning one year later, unfortunately when I arrive at 20.00 hours I was informed by the receptionist that my room was not available until the following day due to an error on there system!!! I was told they had reserved a room for one day in an other resort 22minutes away and would pay for my return taxi!!! I was very disappointed and tired and was not happy with this arrangement, I had travelled by myself because it was a family and friend special occasion and a meal was booked for that evening which I was now late for. I asked if I could stay within the same radius as this hotel because the changes of me getting a taxi back to this resort then having to get a taxi back later that evening was not an option, they found me a local hotel within walking distance unfortunately the hotel was a little tired but by this time I was exhausted and late for my meal. The following morning I returned back to the hotel to speak to management and asked how this error occurred, I had received confirmation of the booking and did not receive from the hotel an email to inform me of there error before I arrived!! I was compensated with an upgrade on my room and I requested to be upgraded to ‘All Inclusive ‘ for all the inconvenience I had suffered, this was agreed and then I had a very pleasant stay and hopefully be returning next year.

see above