I had a great stay at your hotel, especially enjoying the activities, pool, daily room cleaning, and the beautiful rocky beach nearby. The complimentary birthday card was a lovely touch, and I appreciate it.

However, I must mention a significant issue that occurred at the restaurant/bar next to the pool near the rocky beach on the 25th of September. When I went to get my complimentary drinks there, the woman was exceptionally rude, with a tone that left me feeling uncomfortable (but I still managed to keep my cool and tried to smile). In fact, I regretted even getting the complimentary drinks due to her behavior. It's important to address such incidents to ensure a more pleasant experience for all guests. Overall, my stay was enjoyable, but this encounter left a negative impression.

The grounds, location, room layout and the balcony are all fantastic.

I cannot believe that they charge to use a safe that is already installed in the room! That is sharp practice. They also charge for pool towels, which, again they should really consider as part of the service. There is no freezer compartment in the fridge, which means you cannot have ice, or store anything that needs to be kept frozen, which, given that these are basic self catering units, this should have been considered. Looking at other reviews, these points come up again and again as negatives in what otherwise is an excellent choice for Cala D'or. I think the hotel should really consider making these few changes, and they may find that their review score improves considerably.

Excellent location. All services near. Great scenery. Area was nice and quiet although fairly big hotel. Our room was on the road side but it was still very quiet. Pool was good, enjoyed swimming in the sea from the platform right in front of the hotel and also sandy beach was near (Cala Esmeralda). We had half board and it was definitely worth it, lots of variety at both breakfast and dinner. Friendly service.

Stayed in an older room that was not yet renovated. It was ok and not a surprise to us. Pricing for any extra service not included in the reservation was on the high side in my opinion. There was some mix-up with the reservation when checking in, but the hotel staff sorted it out quickly. Restaurant was a bit noisy and crowded at times as the hotel was quite full.

Amazing location and great complex. We had a one bed apartment with a balcony overlooking the sea and the jump rock. Very quiet and peaceful, no neighbours each side. Two pools for families, great family entertainment in the evening, two restaurants and three beach type bars. Two kids play areas. Kids club. Small supermarket on site with fresh bread/croissants in the morning. Staff all very helpful and friendly. Excellent beach bars with fantastic views.

The room we were in was a little dated and the block we were in had no lifts. We had to carry our suitcases up 6 flights of stairs in 30 degree plus heat with two small kids and no help offered by the hotel. Had to keep asking the cleaners to clean the room even though we hung the ‘clean room’ sign. Towels only changed when asked. Had to pay for the use of the safe which feels morally wrong and not seen this elsewhere. Have to hire beach towels and can’t use the towels provided for the room (luckily we took our own). Wish they had an evening a la carte restaurant option rather than the buffet type option as although loads of choice the buffet option gets a bit boring/same dishes rolled out over a week.

room was a generous size with a great little balcony. right on the water with easy access to the nearby beaches and coves. loved the banana lounges which overlooked the water. heaps of facilities and activities if you have young ones. cleaners were thorough and polite!

unfortunately the bed was quite uncomfortable and hard, two single beds pushed together which would separate during the night. aircon didn’t really work, more of a fan. Unfortunately the walls are quite thin and can hear everyone around you. definitely more of a family resort, be prepared for lots of children running around.

The location was fabulous, the resort was set right on the coastline and the views were amazing, it was also so close to lots of shops and restaurants. Our accomodation was gorgeous we were in a superior apartment and it was lovely, very modern, very comfy beds and extremely clean, Conchy cleaned our room everyday and done such a great job, she was so friendly, it was such a treat.

There is not much I didn't like, but my main complaint would be that there wasn't enough for older kids to do ...inflatables were not allowed in the pool, in the evenings my 11 year old was bored, he was too old for the evening entertainment and there is only so much mini golf and pool you can play. We had breakfast included, it was nice but could have been more diverse, also brand products like kinder nutella and heinz ketchup was a request from my kids.

The location is absolutely incredible, no more then a 10 min walk to the centre which has plenty of restaurants and bars but is also less than a 2 min walk to Cala Esmeralda beach but also has direct access to Cala Fererra. The local bus and electric train goes from right outside reception also!

Our double apartment was two single beds pushed together which isn’t a deal breaker but was annoying. Some of the apartments have been redecorated however we had one of the older apartments. Nothing particularly wrong with it but just that it was dated but everything functioned as it should

The location is perfect. We were sold by the picture of the rocks, where you could jump straight into turquoise waters, and it didn't disappoint. The sea is also a great place for paddle boarding and snorkeling (there's lots of fish). For a sandy beach you can just go to Cala Esmeralda or Cala Gran which is a bigger beach. Our children loved the pools and activities. The apartment is only minutes away from restaurants (I recommend Bon Sol and Paparazzi) or a 10 min stroll in to Cal D'Or centre, the nightlife is great. Our room (older in style) was basic but clean and had A/C. The cafe/bar at the hotel was our favourite spot for 3pm tapas with lovely staff and a good menu for children/ fussy eaters. We choose Cala Azul over Esmeralda, and are happy with this choice. You get full access to Esmeraldas entertainment and beach but without the noise. There is a whole adults area too, so if you are not traveling with children, best to stay there.

There was very little to not like. The WiFi went down for a few days with very little explanation why. The sun beds are all taken in the morning however the lifeguard does remove them after a period of time (which is good).

Staff were friendly and helpful. Free parking was a bonus! Close to the beaches. Having the kitchenette was great for self catering and there are numerous supermarkets near by. We chose to self cater most meals on our balcony as the restaurants close by were very touristy, but they would probably appeal to families. ☺️ Amenities galore - perfect for families. As we are a couple it was great to be allowed access to the adults only pool of the Esmeralda, which I’d recommend booking if you’re looking for a quieter stay. Our room/balcony was fairly noisey as it overlooked one of the family pools and restaurant.

Room was a little dated. There was no water at all at one point of our stay, however, we went out and it was fixed by the time we got back. Aircon had a set minimum temperature, the room felt too hot for us over night.

Excellent location, easy to walk to many restaurants. Great swimming and lots of activities for kids, pools are great

We only tried the buffet dinner once and it was very average