Great location, very clean and contemporary. Very helpful friendly staff. Nothing was too much trouble. Good half board included plenty of variety including local foods and dishes. Breakfasts particularly amazing. The Market Kitchen staff were lovely. Easy walks to 3 beaches and good easy access to Mondrago, Santanyi market, Palma etc. Great bonus was the electric chargers. Fantastic value and great to have them on site. Charge overnight and ready to go again. The pool is quite small for the size of hotel....but due to the two splash areas and the clientele being respectful and kind......it was more than adequate and clean!

One improvement that could be made may be better advertisement and communication over animation events. However we think this a hangover of COVID. The app is good but feels a little sterile compared to face to face. A noticeboard might be a helpful addition. Likewise with the bar drinks menu. Appreciate that there is an environmental resources issue here...they would be reusable. Online is great ....but it doesn't beat scanning quickly a laminated menu. We think you may get more sales as visual advertisement sells if it is on the tables. We missed the table tennis tables and other activities (archery etc). Not too much though.....as the relaxing spaces were very good! Finally a few more vegetarian protein based options may be helpful.

Location is great, very good facilities and amenities, great breakfast, all you need is there. The beach is 3 min away. 3 restaurants at the location and a food truck.

At the check in the clerk wrongly try to charge my kids(13 and 15) the city tax that is applicable form age 16, even though that Booking clearly mentioned the amount of charge. In the last evening we wanted to try the dinner buffet and again they try to charge my 15 yo kid as an adult, after I confronted them about the ages and charges they were not sure what is the age to be charged as adults and the decided on spot that is 12 yo. I refuse this as they were making the rules as they pleased and just go for a la carte in a different location. Disappointing.

Beautiful hotel within walking distance of beaches and the town. Everything about the hotel was lovely, from the room to the gardens to the pool. The staff during check in and check out were wonderful. The room was spacious with comfortable beds. It is within walking distances to 2x stunning beaches and to the Main Street with restaurants and cafes. Would definitely stay here again.

There were lots of kids and the pool was very loud and overcrowded. We didn't swim in the pool purely because it was just overflowing with young kids splashing and playing around and the beaches were far nicer anyways. They play very loud music for the kids by the pool which goes all afternoon and some nights the music would stay on to as late as 10pm - we didn't find this a problem but if others who needed to sleep earlier or had small children with bed times it may be better for a room further away from the pool :)

Best value for the price in whole Island. We came for 9 days to Mallorca and 3 days stayed in Prinsotel Alba Cala D'or. As we have stayed in 4 different hotels in 4 different locations of the island during our whole stay, I can say 100% This was the best stay out of all of them. The area is so beautiful, quiet and clean. No any issues with parking and it feels very safe. Room is very spacios with the biggest and most comfortable bed and TV in bedroom and sitting room. Sitting room also has sofa bed and microwave, fridge, cofee making facilities and plenty of storage. Balcony for lovely sitting or eating and drying clothes. Rooms have separate entrance from each block and this is so good for your privacy and coming and going when you wish. Our block had small pool for kids, which was perfect as we came with a toddler. Very children friendly. Breakfast was lovely with a decent choice of food. There is a main pool, gym and sauna. All premises are newly renovated, clean and modern. This was only hotel we stayed at, that provided coffee making facilities in the room, even i thought this would be available everywhere. It wasnt available even in hotel that was 3 times more expensive than this near Palma. So this was really good. It is just 5 mins walk to the most beautiful beach in Mallorca Cala Gran. We tried and visited many beaches no other was so good as Cala Gran. I recommend this to anyone visiting Mallorca and I can assure best area to stay is in Cala D'or. Thank you for beautiful memories.

The location is amazing (beautiful Calas and town centre very short walks away), the staff were fantastic (clearly a lot of people go back again and again as the staff seemed to remember a lot of guests from previous stays), the buffet breakfasts were fantastic and the pool areas fun. There was also some kids entertainment at night which was very popular with our crew. We were lucky enough to be there during UEFA Euro Cup finals and they had the games on which were well attened and very fun given Spain were playing! Our room was lovely and the beds very comfortable.

Basically everything! The staff were great particularly Claudia, the food at Salt & Co was good, the children's pool was adored by my son, the location was virtually perfect.

Kitchenette area was a little basic and we didn't have a dish cloth to dry our dishes before use, hardly a massive issue on holiday!

The hotel is situated three minutes away from Cala Gran, which is one of the best beaches in this part of Mallorca. It is a complex of several buildings surrounded by pleasant vegetation, the vibe was very nice and calm. We enjoyed Picco restaurant that is a part of the hotel: the food quality and prices were OK (as opposed to some other tourist trap restaurants in Cala d'Or). Breakfast at the hotel restaurant was also alright. We rented bicycles for a day: although a bit pricey, they were in mint condition - highly recommended!

The swimming pool was crowded (mostly with kids), the digital TV signal was poor.

Very nice facilities and staff. The room was very spacious for three people and provided everything we needed, plus great views. The hotel is perfectly located in a quiet area, 2 minutes from Cala Gran and close to all of the restaurants, without being right in the center of it all where it’s loud. There is parking at the hotel plus tons of street parking surrounding the hotel that’s free.

We arrived late at night, and it was very hard to find the entrance. Google maps didn’t have the lobby building correct since the property is multiple buildings

Very friendly and welcoming service. The restaurant is great. The pool amazing for families and there is just enough space for everyone. The location is just perfect. 3 min from the beach and few steps from the shops. Cannot be better than that. I definitely recommend it for a family vacation.

You may use the indoor pool but not the Spa as such.. for that you must pay separately, which it was a bit disappointing. It would be even better value for money if the spa would be included.

Hotel was fantastic, excellently equipped for families with small children. The little pool with slides was great as it’s so shallow, our toddler who can’t yet swim was able to play freely because the water was so shallow for her. We also all loved the blue mat in the big pool, that was great entertainment every afternoon! All the staff were very friendly & seemed to be happy in their jobs - everyone we met through from reception, restaurant staff, bar staff, cleaners & maintenance staff. The pool area is not slippy at all which was also great

We asked for 2 rooms next to each other so grandparents could help with childcare, we were fairly close but not so our toddler could go from one to the other. The hotel is very well thought out, especially for families with babies & young children, however it would have been helpful if there was a ramp up to the raised pool area & a ramp up to the pool bar seating area. Not a massive issue would just have made life a bit easier with a sleeping baby!