Excellent location with well kept gardens. Food on offer was well prepared and a good variety. Daily entertainment Very helpful reception desk to answer queries and provide general assistance Showering facilities available on the day of departure Use of a wrist bracelet to pay for food and drinks as well as access your apartment was very convenient

Booking of sun beds by throwing your towel over the sun bed, had to be done very early, I do not subscribe to this practice and often had to sit on the grass, management should do away with this practice. The kitchenette in the self catering apartment is minimal and do not expect to have a full on meal with the equipment provided. I had to spend sometime attending to work matters and the wifi connectivity is poor and sporadic.

Facilities for young children were perfect, our toddler really enjoyed the pools and play area. The hotel is close enough to the beach and restaurants. Hotel was very clean and the staff friendly, kids entertainment great.

We went self catering but paid to eat in the buffet one evening and found the food to be average. There was lots of choice but not much to our taste so we were glad we chose to eat out most of the time. Our room was clean and spacious but we were on the first floor and noise from the above and below rooms kept us awake quite a bit (to be expected with kids). Not much else to fault here we really enjoyed our stay.

- food was great, lots of options at the buffet - was never overcrowded and spotlessly clean - we've never stayed somewhere as child friendly as Zafira and our 6 and 9 year old felt really happy here - the staff were all really hard working and pleasant - the animation team entertained our kids every evening with their dancing....they especially enjoyed Pepe's dance moves

- its a small thing but there could be more sun umbrellas provided - evening entertainment was just ok

The kids facilities were amazing pool/park/ little rides / footy pitch! The shows could be better for children with better songs IE baby shark or something but it was still fun. They are on the later side though. Izzy the Koala bar was a huge hit! Beds really comfortable Nice handy kitchen (we stayed self catering and was fine for what we needed) Staff really helpful with allergies when we paid for the b Buffett

Food in the hotel wasn’t that great but a big selection. The timings aren’t that great for kids could be worth binging the timings forward an hour or even 30 mins 6pm is a little late for toddlers for an even meal. Not enough desert options for dairy allergy just mango sorbet or fruit. Kids pool was cold especially with some of it being covered would be much better if this was heated. We still had a little play in it though and it was fine :)

Plenty of entertainment options for kids, this is really the highlight of the hotel. Swimming pools, aqua parks, lots of events. Kids are always busy. The location is convenient, not so far from the sea, many restaurants and supermarkets around.

The rooms are dated, however everything mostly works fine. The coffee maker did not work though, asked to replace it, didn’t happen.

Rooms are well equipped with small fridge and two oven stoves. Enough space for family 2+2. Swimming pool is good for small kids. Nice fitness center. Very friendly and helpful stuff. Outdoor playground for small kids. Big parking lot. Comfortable bad.

The hotel and the rooms are quite old. That's ok but stuff like tv should already be replaced (we had like 10+ years old tv in the room). Internet was absolutely disappointing. 1-2Mbs in the evening. No way to work or even watch Netflix. Some of my devices couldn't even connect to wifi. In the bathroom it smells not so nice, like old water outlet. There should be like a small drier for towels. At this time of year they don't dry out just by hanging them at the balcony and changing is possible every 2nd day. Water in the pool was surprisingly colder than in the sea. Tennis court in poor shape (net)

Breakfast was ok. We didnt eat meat or chicken so there is no alternative like seafoods on offer. Something like fish fingers for breakfast will be nice! It will be perfect if the hotel have a fixed schedule shuttle vans to the beach especially for elderly people and also families with kids.

There we some discrepancies during our booking where the room that we booked through booking.com did not get transmitted properly to the hotel. However, booking.com customer service attended to the issue efficiently and it gets resolved on the second day of our stay.

The kids activities. Pools

Food wasn’t enticing Was ok but not worth all inclusive so we are very happy we didn’t. Tiny portions for lunch

Hotel was great and facilities excellent. Highly recommend for families with young children (8 & 10) as they were entertained for the full stay. Go all inclusive as options for dining outside of hotel didn’t look great and food was excellent.

Main bed was fine. Sofa beds not great, but ok.

The food was incredible value, 22 Euros each for unlimited buffet, incluuding beer and wine. Kids ate free so really felt we were being spoiled. The pools are great but we went early in the season so they were cold as they're not heated, just one to keep in mind although the kids don't mind much.

The staff although very friendly can be slow at the bars, was usually a queue for a drink. Could easily double their sales value if they had more staff on but equally this could be because it was early in the season again.