Nice big room, with living area. Big windows, lots of lights. Simple breakfast. Clean and comfortable beds. Helpful staff at the reception. Liked weekend breakfast.

No kettle in the room. For our longer (5 nights) stay we had to walk minimum 20 min to get a cuppa. One of the waitress who was also cooking breakfast used far too much oil, so your scramble or fried eggs were soaked in oil. Even the most of the rooms have kitchen (like an apartment) the €30 charge for everyday is a bit too much. We had breakfast included in our 5 days deal price, but our friends payid €20 each for the breakfast that really didn't worth as much money.

great location. the lady that welcomed us on arrival was amazing giving us ideas of what to do and was always very friendly when we saw her. that’s definitely a very good plus.

we had to leave early due to illness and they decided not to refund us for 2 nights on 10 day stay. I understand that the pandemic created difficulties but a bit of understanding goes a long way. The equipment of the flat was of really great quality but really scarce if you wanted to cook yourself and nothing available to clean the apartment.

Good overnight stay, confortable and roomy

Dissapointed that there was no F&B offer on the evening, we had a long walk to an open restaurant and the weather wasn't very nice... After 800 kms in the car you just want to relax and not take the car for dinner....

Hotel staff where very helpful with everything requested

I was told, I had to pay extra to have the room cleaned during my stay

Perfect for my needs and the IM weekend. All in walking reach.

Use of kitchen should be included in the room rate.

The most thing I liked was the staff, namely Helena. She was very helpful to us and helped us sort out a problem we had in our trip. We won’t forget her personal commitment in helping us and next time we stay in Victoria we will always stay here. Hotel Zenit Jardines de Uleta is very lucky to have someone as her within their staff. Thank you Helena! Five stars!!!

Hotel located in a quiet safe good neighborhood. Free street parking in just infront of the hotel. Approachable staff and very pleasant to talk to, informative and helpful.

The use of the kitchen apparently has an extra fee so don't touch anything unless you really need the use of it. But fridge is free

Very modern, spacious. clean and comfortable room.

Even when the hotel was close to the center of Vitoria, there were no restaurants or supermarkets near by. Always had to get on the bus and go to the center of Vitoria.

The room was really nice and close to Azkena Rock area.

Nothing bad to say about this place. Too bad it was sold out for next year, the day we left, so we need to find another hotel for 2023. I'd like a swimming pool. If there were i didnt know 😊

The apartment was very big and nicely furnished. The staff was very friendly. The hotel is a little far away from the city centre - approx a 30 Min walk. But we knew that before and there is also a bus station nearby.

There was some hair on the bathroom floor.