Nice big room, and balcony with pool and sea view. All staff excellent, especial a young man on the reception, he was very good and helped me with my elderly parents booking.

Tea and coffe facilities in the room would have been nice.

Clean and comfortable room with a view of the town. Pool was clean and good to swim in. (A bit cold for some in October, but we enjoyed it.) Plenty sunbeds. The hotel is located close to the beach and just across the road from a strip of restaurants and bars. The hotel also has a spa that costs extra, but we didn't use it.

We were room only but may have used the restaurant occasionally if it wasn't so expensive. €29.99 for lunch or dinner per person is a bit steep when you have all the other restaurants just across the road. Beds could have been comfier, but we slept well enough.

Friendly bar staff..Good location ..comfortable beds.

When checked in told had a room at front on busy main road.Asked if could change to side room away from road receptionist said none available. She explained booking.com only had rooms facing the road.We later found out there were side rooms. She said only way to get another room was to pay 15 euro per night for pool view room or 20 euro per night for refurbished pool view room !!!! Also no anti slip matt or cover in Bath/ shower. We go to this hotel 2 or 3 times a year but won't return now. We have lodged complaint with hotel and booking.com.

Second time to stay in this hotel. Balcony was tiny with no table and I asked about the possibility of an upgrade. A lovely man at reception said yes come back later which I did and got a lovely spacious room with lovely balcony with pool view. Didint eat in the hotel but met friends in the hotel bar for happy hour which is great value and good fun. All staff were very attentive and very friendly. Great swimming pool with plenty of pool bed to sunbathe. The hotel is beside the strip with s big selection of bars and restaurants.. A nice stroll by the beach will bring you to the old town which has a great selection of restaurants also.

No kettle in the room but could be hired with tea bags and milk for 2.50 per day per person

Spotlessly clean and near all amenities Excellent hotel. We have been coming here years and the staff are amazing So helpful and friendly Couldn’t fault hotel Food is great, staff are great and pool is well maintained with friendly lifeguards Our kids love it here Right on the beach and across from all restaurants and shops Location is perfect We also feel very safe in this hotel

Nothing - it was perfect 5 stars

The Hotel staff were really friendly. The pool was a good size and clean. The location is excellent, 150 meters from the beach and 50 meters from bars/restaurants.

The room was nice but only had an old fashioned fan system for cooling down the room. This could do with upgrading to air conditioning as with 35 degree heat, made sleeping difficult at times.

The hotel is situated on A. Los Narejos and just footsteps from the beach. It is about 35 min drive from RMU - Región de Murcia International Airport. From the moment we checked into our rooms the hotel staff were friendly and attentive. My sister came to Spain for research for school that required a daily round trip ride to Dolores de Pacheco. The front desk staff helped us each day as the taxi service is hard to book as this is a busy time for travel and often many are booked. I think this level of customer service sets them apart from other hotels. The rooms are as pictured and are charming. This is a family hotel so be prepared to hear kids throughout.

Location fabulous, hotel staff very friendly and clean, a little out dated could do with an overhaul . The cleaners were excellent always kept our room immaculate never needed to ask for anything.

Outside area could do with a spruce up , definitely a hotel more for older people felt like the night time entertainment was more for Spainish on holidays then cater for all nationalities. But overall would definitely stay again

3rd stay at this hotel, stayed in room 228 a good sized room with a fridge. Only downside with this hotel is no tea or coffee making facilities in the room but you can request for 2.50 euros each per day. As we were visiting relatives in the area it was room only for 11 Sept - 16 Sept then disaster the french air traffic controller meant out flight home was cancelled, we managed to book in again for another 3 days (could not book an earlier flight) same room this time at half board and the staff also helped in the rearranging our transfer to the airport. Breakfast and evening meal buffet stles with lots of choice. Restaurant drinks menu very reasonable Happy Hour 40% off most drinks 5 -7 Monday to Friday

Our flight home being cancelled

Excellent location near the beach, bars and restaurants, rooms were a good size, not noisy