This boutique hotel offers a feeling of space, comfort and light, from the steps leading up on to a large open terrace, through to the foyer area and reception, the ambience is immediate, one of inviting relaxation. The team, who run the Hotel, are brilliant, professional, approachable, engaging and courteous. Their guest relations attitude is second to none.They really want you to have the best possible experience, throughout your holiday. The breakfast had a great selection with hot and cold fare and a leisurely un-rushed and chilled vibe. They also have a lovely little bar. I was assigned a top floor spacious bedroom, with a lovely comfy bed and cool bathroom, both having access onto the large and private open terrace, situated to the back of the hotel. Everyone I spoke to, agreed, that this hotel is something special. 5 Star hospitality. Thank you all for making my stay so memorable.

Nothing.

The reception was welcoming. The room was spot on had everything you need in the right places. It was cozy. The view is amazing. The terrace seating is lovely....the music from over the road Spanish restaurant was great. Dancing on the balcony made it perfect. Can't wait to go.back. booking room next door. Not saying what number as dont want it to be fully.booked ha..

Bar could be better stocked and have staff to run it as its so lovely. Parking difficult but manageable.

The location was great with fantastic seaview from the bed😁. The breakfast was very good, English Breakfast. It's a real beach hotel.

'Cause of its location (next to the beach road) it is noisy.

The location of the hotel is excellent. The staff is very friendly and helpful. The rooms are standard; quite simple, but not lacking anything essential. The hotel is clean and well kept. A typical three star hotel I would say.

The walls in the rooms are a bit thin making small sounds like the closing of hotel room doors to be heard very well. However, this is not a major issue and understandable in a hotel of this type I guess.

Location couldn't be any better ,right across from the beach. A few minutes walk to lots of bars/restaurants.It was very clean hotel.the breakfast was fine

Sorry but don't really have any complaints over our 10 day stay

We absolutely loved this hotel. Fantastic location. Breakfast included was great. Walking distance to lots of bars and restaurants and free parking nearby. Balcony overlooking the beach was great. In 7 weeks of travelling it was the first to supply tissues! The linen was great quality.

Tea and Coffee facilities in the room would have been fantastic. Towels a little scratchy.

Great location and room with a sea view. The room is basic but clean and comfortable. Staff very friendly and helpful. Very good choice of buffet breakfast.

There was only one plug point in the room which meant choosing between refrigerator to keep water cool, televisions or charging mobile devices.

We have stayed at the Neptuno many times over the years, it is always a pleasure, the staff are always friendly and welcoming ,the rooms are clean and fresh with great Seaviews, breakfast is very good. Hope to be back next year.

Sea view, extremely helpful and friendly staff, good choices for breakfast, rooms where clean and comfortable, very good value for money

Could be more socket points, but still manageable,

The position was directly across the road from the beach. Breakfast was simple but adequate. Very clean and friendly. Beach chairs and umbrellas were provided. Lovely view from balcony. Comfortable bed and good shower facilities.

No beach towels and no tea/coffee making in the room.