The location was perfect, in the center of Madrid, it had the AC and separate bathroom.

The hygiene could be a lot better, the main issue was the toilet which was clean at first glance, but some signs of wear/tear/use could be seen. Also there were hair in the apartment when we first entered it on the floor, which normally I wouldn't bat an eye on since I have a dog that sheds all year-round, but we expected something a bit cleaner. The room is not for light sleepers, it is in a narrow but very busy street that is alive until 5-6 in the morning.

Close to Sol Metro. Nice little bars and restaurants close by.

We got 3 telephone numbers to call if there was a problem. Nobody that answered could speak any English. We just tried to get a wifi password from them but they did not understand. Why not just leave password in the room. When we eventually got a password, it did not work in room 114. Only if you stand close to your door. Shower verg small.

Central location. It is a few minutes' walk from Puerta del Sol. There is also a luggage storage near the area and plenty of food. The staff is quite prompt in sending instructions and the room was clean.

Check in machine is quite not so friendly. Upon check out, I cannot find the spot where to leave the key, so I went back to the room and left the key there. The vendo machine needs a little bit of better inventory.

The location is good but the rooms could use some upgrades. The walls are dirty making the room feel less nice of what it could be. The room was small but it serve the purpose of staying a few nights only. My biggest complain was the shower, it was very small. I’m small person only 5,2 medium size and was hard for me to turn or wash my hair a bigger person will have a hard time showering in that tiny shower. I found a better room, a few blocks from there at the same price and closer to plaza del sol.

The tiny shower and the dirty walls in the room.

Excellent location within walking distance from a lot main attractions. The room is basic but was perfectly fine for one night. Bed was acceptable and shower functioned well. Staff were nice enough and there is an elevator to help get your bags up.

For the price I have no complaints. The only thing I could suggest is a shelf in the shower to put toiletries.

The location of the hotel is excellent, 3 minute walk from the Sol metro station, sevilla metro,only a few minutes from Plaza Santa Ana.We stayed there for 6 days and we literally walked the whole center of Madrid. A great pinpoint to start exploring the city. The staff was very friendly and very helpful

It is important to say that this pension is a great choice if you want to be in the center, but not pay a lot.. The room was a little smaller than expected, hot even without the heater on, but honestly, we would open the windows for a bit and it was okay. The sound isolation of the rooms was the biggest issue really, especially because we had some young ones that were going crazy around 1 am.

Great value for the money. The beds were nice and comfy and everything was clean. The best part of the hotel is the location, it's right in the city center but you don't hear the noise coming from the streets.

Rooms are small and shower cabins as well.

I liked it, it was safe, in an excellent location, hot water was great, and it was close to everything.

Shower was way too small, the bed was too soft, you need to give better explanation to enter the property and automatic check in

Location is the best thing about this property, you are in the best possible part of Madrid. It’s good value for money if you are in the balcony room.

We had a huge problem for first two days because the room we we’re given was inner view room where we didn’t feel safe to have window opened and also couldn’t keep it opened because 5 ACs were around it it was loud and impossible to sleep. We asked for another room since we haven’t seen photos of this disaster as an option when booking, pictures show balcony but unfortunately our first two days were ruined by sleepless nights because AC i room which is size little bigger than double bed is torture. first they told us they will give us other room as soon as they have one free but they forgot about us. Then when I wanted to leave they moved us to room as pictured when booking.

Always have a promblem with the key card we cannot go insider our room they should provided a phone near the check ~in,if there is problem our key card can replace immediately

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