We stayed only one day as we had our flight rescheduled and needed sth close to the airport but the experience was great. Spacious room with big balcony (we had 2+2 option with children) - furnished with great taste, comfortable, had all we needed. Nice pools, however the main one was a bit crowded (best sun beds are extra paid), great pasta in the pool bar - nice selection of foods, also perfect breakfast! Wifi working fine in room and all around the hotel. Helpful staff.

I am not a fan of El Arenal - there are much better places in Mallorca :-) The beach here is narrow, you feel more like in a city centre not on vacation. A lot of young, loud, party-focused people everywhere (if you're one of them - this is a place for you :-)). Parking is 15 euro/ day - finding place around hotel is possible but challenging as this is very busy area.

Great options for buffet breakfast and dinner. Close to the beach. Pool areas are lovely too

So many drunk Germans in this area. Pool areas closed strictly at 7pm when the sun was still shining. My partner was told off by the reception for walking in without a shirt on (we had just come from the beach) and also told he was not allowed to wear flip flops to the buffet. However we saw many others in there with them on.

Modern and spacious. Fab rooftop bar. ( But please get rid of the DJ)

Location is awful. Not a pretty part of Majorca AT ALL! Teenage group party central.

Good welcome, the hosts are very nice. The hotel is well and beautifully designed, it has everything: a gym, a sauna, an indoor pool and massage services. Breakfast with an abundant selection suitable for a 5-star hotel, a beautiful pool. pa

In a hotel that has 7 floors I would expect there to be more than 2 elevators. The elevators were always crowded and you have to wait in line sometimes. There are not many sunbeds around the pool. Inside the room the walls are not insulated so anyone who walks outside the rooms or sometimes hear an alarm clock in the rooms next to it, it greatly disturbed our comfort in the hotel. The hotel does not have a first line to the sea.

Overall really beautiful hotel, not suited for families though. Very nice design, in the summer must be really great to enjoy all the pools. Room was nice big and clean. Nice surprise for our sons birthday.

Twin beds, indor pool adults only - I didn't see that otherwise would choose other structure. Staff at moments polite and nice, at moments bothered by guests questions. Overall impression about Mallorcan hospitality is bad, feels like tourists bother them - no smiles, rolling eyes, nervous responses. Bike rental not free for guests.

beautifully decorated and furnishing - very calm. spotlessly clean and smells gorgeous

we were told off in reception for noise but there were sooooo many German people who were very loud felt like being at school

very clean and great amenities. sky bar is lovely to watch the sunset. breakfast and dinner options also great.

possibly need more staff on the bottom pool bar

hotel is green after renovation, everything is high quality, Good value/money, location was good, personel was nice, food was good, hard to complain

if I have to be pickey if you travel with kids like we did IT would be great to have some activities/playground for the kids, there is indoor swimming pool, and beach close to the hotel but I missed indoor/outdoor playground ( I was not surprised, I knew about this upfront) overall kids did well - only complain from my end, other than that great hotel, can recommend 9/10

Stayed here for 6 days. Excellent hotel, with friendly, courteous, and helpful staff. Went half board, and the selection of food at breakfast and dinner was fantastic, with different cuisines offered daily. Staff were top-notch, keeping everything running smoothly. Got Spa treatments from Sonia, who was amazing. Our many thanks to all the hotel staff who made our stay very enjoyable and comfortable

Everything was excellent

Loved breakfast (honey!) and cleanliness

I found cocktails to be fairly "week"