Hôtel was very clean & fresh. Staff on arrival so friendly and helpful. Room big, clean and overlooking the pool area. Reasonably priced drinks. Free safe to use which was great! Good hot shower. Couple minutes walk to beach and promenade with lots of bars & restaurants Taxi from airport was €18 there is a bus that is only €5 but we had late arrival so opted for taxi Supermarket directly opposite hotel reception is cash only but has a decent selection of drinks & snacks. Would definitely stay again!

Just perfect for my needs, felt like a little home for the week. Well needed shady pool because when it's 35° it's hard to get out of the heat in el arenal so this was perfect and nice and cool.

Not that I didn't like anything .... Just a recommendation to be better, a little drinks fridges for water in the annex rooms would be very helpful abd mist likely appreciated . Only downside, there was only one plug socket In the room but that's picking.

Very nice sweet hotel to stay with friends. It s not so far away from ballerman 6 and you have a Lidl within 2 minutes footwalk. Price was acceptable. But they should mention that there are two house in that hotel and the pool is only in the prime house. All in all very good!

The property itself was very good. Everything was clean and we were lucky enough to have gotten the top floor room with a big terrace. The pool area was very nice.

The toilet could not be flushed ever since we arrived at the hotel. Since it was a weekend, the plumber did not come.

A big thank you to Jawad, the evening receptionist, who was very friendly and welcoming. This hotel is the perfect mix of relaxed and party. If you want to go on party, the Mega Park is on 5 minutes and if you want te be relaxed te beach is on 5 minutes too

We had an excellent stay here, despite the negative reviews we had read. The hotel is close to the airport, super close to the beach and good views, and handy to Palma. The room was a good size, with a wardrobe, safe, ensuite; and, a bonus balcony which we weren’t expecting! The staff were friendly which is welcoming, and helpful when we arrived in quite late; as well as cleaners who cleaned our room every day. Overall, an excellent stay and would recommend!

The beds weren’t very comfy, but they did the job! Everything else was excellent.

Stayed in the annex Teide building, which is a couple blocks away from the main building that has the front desk/amenities. Location was good, just a 5-minute walk to the beach, and close to a couple bus stops. Room was clean and comfortable. Wifi worked fine. Staff provided good service.

Basic but very clean and close to the front.staff were very nice too.

I was in the second part of the hotel and had no facilities like a pool or bar.the main part with reception had a small pool but again no bar.

Hotel is great and the location is okay however I saw no swimming pool so I cannot comment about a swimming pool because from what I saw there was none and I was given no information about it!!!

I would’ve loved to have gone for a swim but there was no swimming pool available

The rooms were great and clean.

The blonde lady behind the desk who was Dutch or German was extremely rude and moaning at checking in a large group. We had been trapped in an airport all day and her attitude made us feel very unwelcome. She should be more kind.